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Possible Technology Solutions:

Technological Requirement 1: Integrate online shopping

Technological Requirement 2: Manage inventory and shipping

Technological Requirement 3: Provide order status checking and online payment processing

Technological Requirement 4: Facilitate collaboration internally and externally (with staff and customers)

Technological Requirement 5: Manage customer contacts

Technological Requirement 6: Provide reporting

Technological Requirement 7: Manage the current brick-and- mortar processes (sales, payments, inventory, and customer contact)

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Overall benefits of this technology to the company Big data and knowledge management Wireless, mobile computing, and mobile commerce Social computing Cloud computing Business analytics and business intelligence solutions Intelligent systems

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