Project 2
Organic House.
Team Members
Contributions:
Qing Jin: Target Market, Business Strategy, Foreseen Demands, System vision document
Naga Srinivas Guntupalli: Summary of the major systems in our company (Warehousing, shipping, marketing), System diagrams, Use case table and diagrams
Pranil Mali: Organizational Chart, Typical business system of our company, Process improvement for some of the business functions.
Target Audience
Individuals and families who are health conscious
Love organic food and products of high quality
Care about where their food comes from and how it has been produced
Enjoy shopping groceries online/offline
Business Strategy
Products of High Quality
Only natural and organic products of high quality
Product traceability and transparency
Online Shopping System with Same-day Delivery or Pickup
Shop on customers’ own schedule
Fast delivery with only a few clicks
Inclusive Culture
Hire staff that represents all our multicultural customers
Ensure diversity in suppliers and vendors
Demands Foreseen for Our Business
Increase Product Diversity and Add More Non-food organic Items
Personal care products, alcohol, clothing
Personalize Shopping Experience for Each Customer
Customize shopping experience based on unique needs
Organizational Chart
Following are the fictional officers, directors and managers of our company Called, “ —-------------------”
Pranil Mali
President (CEO)
Vice president - Marketing and Sales
Naga Srinivas Guntupalli
Vice President - Finance and systems
Qing Jin
Vice president - Merchandising and Distribution
Continued…………
James Hoyme
Director of Operations and Purchasing
David Brunner
Director of Retail Sales
Erik Spencer
Director of System Development and support
Brian Hunt
Manager - Warehousing and Shipping
Fictional organizational chart:
To give a brief overview of our company we have formed a fictional organizational chart, which gives us a brief overview of different roles and responsibilities of individuals in our organization.
Typical business system of our company (What system is broken)
High-level picture of our company which shows the typical business system is show below.
This explains the different business functions and business processes our company has which eventually helps us to achieve our business outcome.
System Vision Document
Problem Description
In order to meet the growing demand from our customers, we plan to upgrade our current mobile websites to a mobile app, since the webpages are not able to cater to all the needs of our customers anymore.
System Capabilities
Support secure checkout and payment
Provide smoother user experience
Offer better customization options and instant customer service
System Vision Document
Business Benefits
Retain existing customers and attract new ones
Grow trust and loyalty in customers
Connect with our customers and build a stronger brand
Concise Summary
Warehouse: Tracking number assigned to delivery, User location is located. User notified before the order is dispatched, User notified on arrival of product, and delivery completed successfully.
Shipping: Customer browses the list of products by keyword searching or listing all of available products and then adding selected products into the shopping cart and deleting them from the cart.
Marketing: Application guide the user to the homepage, via social media and Internet.
Operations: Transaction processing systems that permits the organization to interact with external environments. it is essential to the day-to-day operations of business that these systems function smoothly and without interruption
Customer services: The agile approach based software development with values, principles, and core practices and four values are communication, simplicity, feedback, and courage for improving customer interaction with the software
Updating
User Updating
User wants to update information on the system.
System require user login with existing account.
Product
As customer want to enter keywords so that they can view a list of products that they want to see for order followed by adding into the shopping cart.
Shipping system
System updates the shopping carts according the user’s selected items.
System display all selected products in the shopping cart.
User updating (If they don’t have account, proceed System validates the user account, If user input is valid, proceed to profile account and system display If user input is invalid, proceed to user log-in, System displays the account holder’s profile, User can change and update address, telephone, and emails and reset passwords, User cannot delete the existing profile, System sends the confirmation that setting has been updated, App guide the user to the homepage)
Product (System updates the shopping carts according the user’s selected items and System display all selected products in the shopping cart).
Shipping system (System searches inventory for products matches the keywords entered. System returns the result and display products that matched, process and System display product by default category).
System Diagrams
1. Authentication/Registration Subsystem
2. Products Subsystem
3. Order Subsystem
4.Delivery Subsystem
5. User Updating Subsystem
6. Loyalty Subsystem
7. Tracking Subsystem
8. Report Subsystem
Use Case Diagram
1.2 User requests to login.
If user don not have an account, process to 1.2 registration.
1.1.3. User enter ID and password.
1.1.4. System verify the user ID and password, process to 1.1.5.
1.1.4.1. If it is invalid, process to 1.3.
1.1.4.2. If user failed to provide correct user ID and password in three successive attempts, block the account for 20 minutes and back to home page.
1.1.5. User is logged in.
References
Satzinger, J. W., Jackson, R. B., & Burd, S. D. (2012). Systems analysis and design in a changing world (6th ed). Course Technology, Cengage Learning.
Gemino, A., & Parker, D. (2009). Use case diagrams in support of use case modeling: Deriving understanding from the picture. Journal of Database Management (JDM), 20(1), 1-24.
Costain, G., & McKenna, B. (2011). Experiencing the elicitation of user requirements and recording them in use case diagrams through role-play. Journal of Information Systems Education, 22(4), 367-380.
Furterer, S. L. (2020, June). Applying Systems Engineering Tools to Model a Food Justice System in an Engineering Management Course. In 2020 ASEE Virtual Annual Conference
https://www.netsuite.com/portal/resource/articles/accounting/procurement.shtml
https://arcoro.com/blog/most-common-hr-issues-solutions/
THANK YOU