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  Active Listening Skills Inventory To calculate your score, we've assigned values to each question as shown in the following scoring key.

  Not at all

A little Somewhat Very much

For statements 3, 4, 6, 7, 10, 13 3 2 1 0

For statements 1, 2, 5, 8, 9, 11, 12, 14, 15 0 1 2 3

Among the 15 statements, 5 different scales are evaluated. Following is a summary of your score. The maximum score for an individual scale is 9. The highest possible total score is 45.

  Questions Totalled Score

Avoiding Interruption (AI) 3, 7, 15 7

Maintaining Interest (MI) 6, 9, 14 2

Postponing Evaluation (PE) 1, 5, 13 6

Organizing Information (OI) 2, 10, 12 4

Showing Interest (SI) 4, 8, 11 6

Total Score, Active Listening: 25

Note: This scale does not explicitly measure two other dimensions of active listening, namely, empathizing and providing feedback. Empathizing is difficult to measure and providing feedback involves similar behaviours as showing interest.

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