Management communication ILT's

REQUIRED READING

Cheney, C, Christensen, L T, Zorn, T E Jnr, Ganesh, Shiv, 2011, Organizational

Communication in an Age of Globalization, Issues, Reflections, Practices, Waveland

Press, Illinois. Chapter 6, pp. 141-160.

INDEPENDENT LEARNING TASK 4

On page 159 of Cheney (this week’s required reading) you will find Figure 6.1 which plots

the intensity and intentionality of workplace incivility. Focus of the levels of intentionality

and describe some experiences you are aware of in the workplace where these negative

actions have been clearly targeted. It may be a personal or associate’s experience. Did

the supervisor take action or were they blind to the activities? Was there any positive

outcome? Write a response of between 200 words.