· Background
· Inefficiencies in Patient Admission
· Patient complaints and concerns
· Current Issues
· Wait time
· No relief with some medications
· Possible addictions
· Literature review
· Topic Selection
· Rationale for selection
· Reasons for improving admission processes
· Who’s involved
· Admitting physicians
· Physicians, Anesthesiologist, Nurse, CNA, Human Resources
· Admission coordinator and admission clerks
· Nurses
· Other Specialized Staff
· Quality Application Tools (PCDA)
· Process to be improved
· Description
· Current Knowledge of the process
· Wait times
· Delays
· Analysis
· Data Collected
· Flowchart
· Causes of special variation
· Long delays
· Staff frustration
· Communication with patient
· Flow Chart
· Proposed fix
· Process
· Application
· Conclusion