Unit 7

Go here to access the Units 7 & 9 library reading list

http://library.kaplan.edu/hs450/readings

Grading

Criteria

Topics to

Study

Suggested Resources

Part 1: Student has applied quality management tools.

Control charts pareto charts fishbone diagrams

statistical process control techniques

Chapter 26 in Health Information Management by Latour, et al. (2013)

Part 2:

Benchmarking

“Functions and Principles of

Student has constructed performance management measures.

techniques (e.g., productivity standards, report cards, and dashboards)

Management,” Pages 689– 694 in Health Information Management by Latour, et al. (2013)

“Types of Performance Dashboards” in Performance Dashboards: Measuring, Monitoring, and Managing Your Business, Second Edition by Wayne Eckerson (2011)

“Takt Time” in Today’s Lean!

It’s a ll a bo u t wo rkf low by

Ptacek (2011)

“Chapter 3” Fundamentals of Strategic Planning in Essentials of Strategic Planning in Healthcare by Harrison (2016)

Part 3: Student has demonstrated workflow concepts.

Use cases

Top down diagrams

Swimlane diagrams

“Chapter 26” in Health Information Management by Latour, et al. (2013)

Part 4: Student has applied project management techniques to ensure efficient workflow and appropriate outcomes.

Gantt Charts

Benchmarking risk analysis tools

“Chapter 26” in Health Information Management by Latour, et al. (2013)

“Investigation Techniques” in Business Analysis by Paul (2010)

Domain

Subdomain

Competency

Domain III. Informatics, Analytics and Data Use

Subdomain III.H. Information

Integrity and Data Quality

3. Apply quality management tools

Domain VI. Leadership

Subdomain VI.C. Work

Design and Process

Improvement

2. Construct performance management measures

Domain VI. Leadership

Subdomain VI.C. Work

Design and Process

Improvement

3. Demonstrate workflow concepts

Domain VI. Leadership

Subdomain VI.I. Project

Management

3. Apply project management

techniques to ensure efficient workflow and appropriate outcomes