HS450M1 Mission, Vision, and Values in Health Care

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  The Mind Tools Content Team
  By the Mind Tools Content Team By the Mind Tools Content Team (775) 775 ratings 18 MIN READ
  How Emotionally Intelligent Are You?
  
  Boosting Your People Skills
  
  We all know people who are in full control of their emotions. They're calm in a crisis, and they make decisions sensitively, however stressful the situation.
  
  We also know people who can read the emotions of others. They understand what to say to make people feel better, and they know how to inspire them to take action.
  
  People like this have high emotional intelligence (or EI). They have strong relationships, and they manage difficult situations calmly and effectively. They're also likely to be resilient in the face of adversity.
  
  So, how emotionally intelligent are you, and how can you develop further? Find out below.