BUSINESS PROCESS MANAGEMENT

GradingRubricforAssignment2_.docx

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Grading Rubric for Assignment 2 – Activity Diagrams

Max: 50 Points

Criteria for grading Title Page and Format:

Criteria	Criteria Met
Title Page
1. Course Number (i.e., BA302)
2. Course Name (i.e., Business Process Management)
3. Instructor Name (Gary Micheau)
4. Submission Date
5. Assignment # (i.e., Assignment # 2)
6. Assignment Title (i.e., Activity Diagrams for Rental Vehicle Maintenance Process)
7. First and Last name of teammates spelled correctly and typed (not hand-written)
8. No answers must be included on title page
9. Reverse side of title page empty
10. Title page must not have page number.

Other Formatting Issues (All pages of report)
1. Assignment stapled at the appropriate place, and pages in correct sequence
2. Provided at least half-inch margins
3. Inserted both figures as JPG files in MS Word document (At a later date, grader may require you to submit your MS Word document electronically to them).
4. Figure # included (e.g., Figure 1 or Figure 2)
5. Figure Caption included (e.g., Figure 1: Rental vehicle’s current maintenance process; Figure 2: Rental vehicle’s improved maintenance process)
6. Cross reference the figures 1 and 2 in the introduction section of the report.
7. Spelling and grammatical errors corrected before submission
8. Page numbers included in the body of report, with first page after title page as page 1.
Total

See next page.

Criteria for grading Figure 1:

Criteria	Criteria Met
1. Did not miss actors
2. Did not identify ‘non-actors’ as ‘actors’
3. Used correct symbols
4. Used action verbs on process steps
5. Followed timeline on y-axis (no arrows going up in the diagram)
6. Did not miss major steps in process
7. Each step is placed in the correct column
8. Included introduction before inserting figure 1 and figure 2
9. Miscellaneous (e.g., figure is legible, sharp, and font size is good)
10. Completed current process and content is correct.
Total

Criteria for grading Figure 2:

Criteria	Criteria Met
1. Did not miss main actors
2. Did not identify ‘non-elements’ as ‘actors’
3. Removed at least 2 actors (removed data entry staff and either Assistant Manager or Manager); do not delete Maintenance Manager
4. Revised the role of the “ROC” software actor (e.g., re-formatted complaints so that they can be used by FMS).
5. Maintenance Manager has a more active role
6. Mechanic is the only actor to use paper document.
7. Included use of electronic document (Don’t e-mail documents to actors).
8. Included automatic alerts from “IS” actor where necessary.
9. Used correct symbols.
10. Used action verbs on process steps.
11. Followed timeline on y-axis. (No arrows should go upwards).
12. Did not miss major steps in process.
13. Each step is placed in the correct column.
14. Had good process improvements.
15. Miscellaneous (e.g., figure is legible, sharp, and font size is good)
16. Included feedback to customer, process is completed, and content is correct.
Total

Please note that there are significant penalty points associated with some mistakes (e.g., did not include diagrams in MS Word as JPG files, did not make required or significant improvements to process, included hand-written notes on the report, had a late submission, did not staple, did not automatically insert page numbers, ended up assigning a page number to the title page, e-mailed documents to actors, had too many paper copies in early stages of the process, did not check grading rubric carefully, and did not follow assignment guidelines.). So, even if you had near perfect score, and you made mistakes like the ones mentioned in this paragraph, your score can drop below 85% (due to penalty points).

Minimizing the risk of failing this assignment:

If you do not meet any of the following criteria, then you are likely to fail the assignment. Please note that meeting all these below mentioned criteria does not guarantee a “pass” on the assignment.

Criteria	Criteria met
1. Followed instructions on cover page.
2. Listed actors on x-axis
3. Did not miss actors in the current process.
4. Completed the diagram for the current process.
5. Did not miss “main” actors (e.g., Customer, Mechanic, Maintenance Manager etc.) in the improved process.
6. Followed time-line on y-axis (No arrows going up in either diagram).
7. Did not hand draw diagram(s). Don’t hand-draw.
8. Did not hand-write anything on the assignment including page numbers.
9. Inserted page numbers automatically and correctly. No page number for title page. Body of report starts with page 1. Do not manually type page numbers. Insert them automatically using “Insert --> Page Number” feature in MS Word.
10. Inserted Visio diagrams as a JPEG in Word document.
11. Image sharpness is good and text is legible with large enough font size that makes the text legible.
12. Document has at least half-inch margins, is collated, and is stapled in the appropriate place, with pages in the correct order.
13. Used correct symbols.
14. Figures numbered, captioned or labeled, and cross-referenced.
15. Removed paper copy in improved process.
16. Do not send e-copy of documents to different actors in the scenario via e-mail.
17. Had three or less members in the team.

These criteria do not put much emphasis on content. The grader will also review the content. If the content is weak or has many or significant errors, penalty points will be imposed.