Case Study 2: Quality Analysis
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.
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Points: 90 |
Case Study 2: Quality Analysis |
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Criteria |
Unacceptable Below 70% F |
Fair 70-79% C |
Proficient 80-89% B |
Exemplary 90-100% A |
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1. Construct a fish-bone chart using Word or MS Paint. Weight: 30% |
Did not submit or incompletely constructed a fish-bone chart using Word or MS Paint. |
Partially constructed a fish-bone chart using Word or MS Paint. |
Satisfactorily constructed a fish-bone chart using Word or MS Paint. |
Thoroughly constructed a fish-bone chart using Word or MS Paint. |
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2. Construct a run and / or control chart using Excel. Weight: 30% |
Did not submit or incompletely constructed a run and / or control chart using Excel. |
Partially constructed a run and / or control chart using Excel. |
Satisfactorily constructed a run and / or control chart using Excel. |
Thoroughly constructed a run and / or control chart using Excel. |
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3. Recommend to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Provide a rationale for your recommendation. Weight: 30% |
Did not submit or incompletely recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Did not submit or incompletely provided a rationale for your recommendation. |
Partially recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Partially provided a rationale for your recommendation. |
Satisfactorily recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Satisfactorily provided a rationale for your recommendation. |
Thoroughly recommended to the ambulatory health service on how it can improve the services it offers in its walk-in urgent care clinic, based on your analysis. Thoroughly provided a rationale for your recommendation. |
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4. Writing / Support for ideas Weight: 5% |
Rarely uses reasons and evidence that logically support ideas. |
Partially uses reasons and evidence that logically support ideas. |
Mostly uses reasons and evidence that logically support ideas. |
Consistently uses reasons and evidence that logically support ideas. |
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5. Writing / Grammar and mechanics Weight: 5% |
Numerous errors in grammar, spelling, and punctuation. |
Partially free of errors in grammar, spelling, and punctuation. |
Mostly free of errors in grammar, spelling, and punctuation. |
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