Mystery Shopper Report
Final Project/Paper
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Instructions
Instructions: Follow carefully
In order to complete the final project/paper you must complete and submit the assignments in the order indicated below:
1. You are a Mystery Shopper - select your company/business establishment.
2. Mystery Shopping Research - read about how to do mystery shopping.
3. You are a Mystery Shopper (The Results) - prepare and submit a report and presentation.
Take a look at the APA resources provided in the Writing Resources folder (in the course menu on the left) and Tips from Assignments. You will need that information to complete your Final project/paper.
All assignments are linked in the Assignments area of the course (course menu), and also throughout the course in the corresponding lesson.
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You are a Mystery Shopper (The Results)
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(Part C of final project). Instructions: Follow carefully Complete & submit your report here. 1. Download the Mystery Shopping Questionnaire (Word document) and go mystery shop your chosen establishment. Remember that you are utilizing a manager’s or entrepreneur’s point of view and you are preparing to present a business report that your VP or CEO will likely see. Utilizing the information gathered in the questionnaire, create 2. a one to two-page report in APA format summarizing your findings, with recommendations for improvement and/or recognition; whatever is applicable to the different areas of your assessment of the business. 3. a PowerPoint Presentation with a minimum of 8 slides , summarizing your findings. Include pictures if possible, do not write paragraphs, use bullets, and prepare a presentation as if you were presenting to the CEO and senior management team. It is essential that you use business terms, correct grammar, and proofread your presentation and paper for errors. Check resources on how to create a good business PowerPoint presentation – remember you are a business professional. Upload or submit here: 1. the completed questionnaire 2. one to two-page report 3. PowerPoint presentation All three (3) items must be uploaded in order to receive full credit. |
►Need help submitting assignments? Review the Blackboard student guide, Submit Assignments .
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(Part A of final project)
For this assignment, you are required to post the name of the establishment you wish to mystery shop -- any business establishment. Click the link above, then go to the discussion forum --You are a Mystery Shopper. More details are provided.
The only requirement for this discussion is to post is the name of the establishment you wish to shop typed in the subject line.
►Need help with Blackboard? Review the Blackboard Student Guide, Discussion.
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(Part B of the final project)
For this assignment, you are required to read an article and post your response to a discussion question.
Click the link above, and find the forum --Mystery Shopping Research, in the discussion board. More details are provided.
►Need help with Blackboard? Review the Blackboard Student Guide, Discussion.