final project 1
Group 2
Applying Project Management Principles in IT
MSPM1-GC 2000 200
Final Project Presentation
05/05/21
Team Members and Corresponding Contributions:
River Liu: WBS and Gantt Chart
Chaoyue Ma: Business Case
Fatima Lama Muhaydli: Risk Register/Mitigation Plan
Jiamin Pan: SWOT Analysis
Shengjie Qiu: Network Diagram
KeepCompany Inc:
• Vision: To foster an environment of kindness, compassion, and safety.
• New Product: Robotic Care Giver: Elderly people who are living at home by themselves, have a family that is busy with work, or are living in a care facility can now enjoy 24/7 company.
Functionalities Advantages
Offers 24/7 company to the elderly
Reduces human error
Offers efficient and productive care by handling medications on time
Reduces loneliness and feelings of abandonment
Offers interaction to keep the elderly occupied and limit feelings of loneliness
Reduces susceptibility to infections like the COVID-19 virus
Reduces physical contact during the pandemic hence lowering susceptibility
SWOT Analysis:
Strengths: • Our company is a brand new and energetic tech start-
up company full of creative ideas, compassionate, and eager to help elderly people during this difficult time
• Our company is available 24/7, with great customer service throughout the whole journey
• Best quality work both technically and professionally
• Advanced technology coupled with experienced technical staff and responsive customer service
• We can rapidly respond to market changes by quickly making modifications through computers
Weaknesses:
• Low customer loyalty • Our competitors include IBM, IRobot, etc.
which are multibillion-dollar tech companies that have thousands of loyal customers
• Missing expertise in some areas, such as financial management, sales and marketing
• No previous robot sales experience
• Few choices in terms of suppliers, since we are start up and have a limited budget
SWOT Analysis Continued:
Opportunities:
• There’s room and capacity for our company to grow in this robot/technology
industry
• The pandemic is a good timing since people, mainly the elderly, may rely more on
robotic machines than ever before
• Advanced technology will help us enhance our work in terms of building robots and
provide the best quality work in the market
• We may have potential investors/companies that are interested in investing or
acquiring our company down the road
• Many press news reached out for positive coverage
Threats:
• Intense competition with many other well established successful tech companies
(previously mentioned) as well as new emerging companies from all around the
world, especially in the U.S.
• Rise in technology investment cost
• Changes in demand after “the pandemic”
• Strict government regulations against robot buildings
Business Case:
Executive Summary:
• The purpose of the Robotic Care Giver project is to provide the
medical focused living support for the people who need high-
technology life care, specifically seniors, and gain profit. Given
the need for care, KeepCompany Inc. has decided to develop a
Robotic Care Giver to provide advanced caregiving services for
users, such as, medication support, social interaction,
companionship, and daily routines support using artificial
intelligence.
Current Situation:
• Many seniors are living at home with a family that is busy with
work or in a care facility, so they need to be supported and taken care
of. Some of them may find it difficult to perform the basic tasks in
life on their own, putting them at risk of facing obstacles.
• After the year of 2020, the pandemic changed people’s lifestyles.
They now have to keep distance and decrease physical contact with
each other due to Covid-19.
• This resulted in a great need for senior care and support.
Recommendation: • KeepCompany Inc aims to foster an environment of kindness, compassion, and safety. We want to initiate our Robotic Care Giver Project to give the elderly people a choice of having 24/7 company and care. The Robotic Care Giver will provide advanced caregiving services to the users, such as, medication support, social interaction, companionship, and daily routines support.
With the Care Giver Robot, the user will: • Be reminded of his/her right
medication schedule on time • Be able to enjoy social
interaction, engagement, and have a sense of being cared for
• Be able to receive fast medical attention during any health emergency
• Reduce physical contact during the pandemic, hence lowering susceptibility.
• Be less susceptible to human error
Alternatives Reason for Rejection
1. Build a mobile app to
provide such services
• Mobile apps will not
give users a sense of
being cared for
• Many substitutes for
mobile apps already
exist
2. Focus on the life
services of the robot
instead of the medical
services.
• Locking the user
group to seniors
including those who
need medical support
will help us stay
focused. Enlarging the
user group will make
the project more
costly, require more
time for development,
and present increased
challenges by
competitors.
Goals and Objectives:
The goal of the project is to provide the medical focused living support for the people
who need high-technology life care, specifically seniors, and increase profit.
Deliverables:
• A new companion robot with a comforting appearance
• New artificial intelligence function built in
• Integration with current existing artificial intelligent devices (Alexa and Siri)
• A data analytic function that will provide health recommendations and daily
reminders for the user
• A data analytic function that will provide user reports for the family
Assumptions:
The following assumptions apply to this proposal:
• Funding is available for training.
• Funding is available for development.
• Funding is available for the licenses from the vendors.
• The project will have support from hospitals in the United States.
• All department heads will provide necessary support for successful project
completion.
• Back-end support is provided by the company IT.
• Project cost and benefits are only rough estimations
Constraints:
The following constraints which might have an impact on the schedule, scope,
and budget for the project have been identified :
• Software integration with other artificial intelligence like Sire, Alexa, …
• Resource constraints because we are new in the robot market (supplies,
staff, etc.)
• Lack of medical care focus robot sales experience
• Lack of expertise in some areas, such as, financial management
• Limited budget
• Inflexible schedule
Critical Success Factors:
• Ensure Analysis software that can remind the user of his/her health status and generate reports
• Ensure Artificial intelligence function to respond to the users and and provide companionship
• Ensure integration with health monitoring devices
• Ensure integration with other artificial intelligence software
• Provide specific, timely, and accurate information to stakeholders
• Provide a functional communication environment for employees, customers, and vendors to build a positive relationship among relevant stakeholders
• Provide a well-designed interface to end users
• Provide the project team with tools to identify and manage project risks
• Ensure a change control system to review all the change requests in a controlled and timely manner
• Provide internal training for employees to ensure competent and elite customer service to users
Costs Estimation:
Refer to the chart below, manufacture cost will limit to around $6,000 per robot, we will have more detail after we align with our vendors. The development cost (design and robot building) will be about $194,300. Total Cost of the project (except mass production expense) will be about $290,660.
Benefits Estimation:
• For each robot sold, a profit of approximately $2,000
will be made
• KeepCompany Inc. will be become the lead in the
caregiving services area with this product
• More cooperation with other partners could be
achieved in the future
• Greater opportunity to develop new and more
advanced robots in the future
• Positioning of KeepCompany Inc. as a future-focused
company meeting the needs of a changing market head-
on.
Conclusion and Next Steps:
The approval of this proposed project in this business
case will enable the organization to officially initiate
this project. More negotiation will be made to confirm
with the vendor lists and budget.
Project Delivery Schedule Summary:
PDF Generated On: 04/25/2021, 11:42:38 Page 1 / 1
Network Diagram:
Risk Register: No. Rank Risk Description Category Root Cause Triggers
Potential
Response Risk Owner Probability Impact Status
R5 2 Unavailable
personnel
Because employees work on several tasks or
might be absent, the needed personnel might not
be available to work on this project, which
could create a need for competent members
People Shortage in company staff Delay in task
completion
Make a short list
of contractors to
agree on
providing us with
personnel if we
are short on
staffing
Project
Manager Medium High
PM will make the
list and contact
the right
contractors this
week
R7 3 Poor activity
definition
Because this is a new project to be undertaken,
failure to identify all activities for project
completion might occur, which could cause a
delay in the project completion date
Scope Little experience in this type of project Need for further
tasks to be done
Have a
brainstorming
session with all
team members to
list all activities
Project
Manager
and team
members
Medium Medium
The brainstorming
session will be
scheduled for
tomorrow
morning from 9
a.m. till 4 p.m.
with breaks
included
R11 4 Product
immitation
Because news travel fast, competitors might
launch a similar product soon after work begins,
which could lead to competitors releasing
product first and gaining market share
Time Intense competition driven by
innovation
Hearing news
about competitors
beginning a similar
project
Maintain
confidentiality and
create a
condensed
schedule plan to
complete the
project earlier
Project
Manager
and team
members
Medium High
To be maintained
throughout the
whole process
R25 10
Unfamiliar
hardware and
software
Because new technology is available, the team
may be unfamiliar with how to use it, which
could lead to development errors
Technology Constant updates in technology that
company is not well equipped with yet
Errors in design
and developemnt
Use hardware
and software that
team is familiar
with
Team
members Low High
Familiar
hardware and
software are
being used so no
further action is
required
R17 6 Time estimate
errors
Because this is a new project, there might be
inaccurate or poor estimates of activity
durations, which could lead to schedule delays
and need for time, cost, or scope trade offs
Time Lack of estimation skills especially for
a new project Schedule overruns
Have team
members work
extra time before
resorting to trade
offs
Project
Manager
and team
members
Medium High
Team members
are already
informed that
extra time might
be required and
will be monitored
R13 5 Poor cost
estimates
Because of lack of experience, there might be
cost estimate inaccuracy, which could lead to
exceeding the baseline budget and need for
time, cost, or scope trade offs
Cost
Team members did not take their time
in properly estimating costs of
activities that they are resonsible for
Cost overruns
Include
contingencies
during planning
and perform
weekly cost
updates
Project
Manager
and team
members
Medium High
Contingencies
have already
been added and
weekly cost
updates will take
place
R21 8 Low customer
demand
Because this is a new product, many customers
might not be willing to try it, which could lead to
a 45% decrease in expected sales, 20%
reduction in expected market share, and
negative profit
Market Failure to properly advertise product
Discrepancies
between
forecasted and
actual sales
Launch user-
friendly
advertisement
highlighting
important product
features
Marketing
team High High
Launch will occur
3 weeks before
product release
date
R19 7
Lack of financial
support from
investors
Because the new product carries risks of low
demand, financial investors might take back
their support, which could cause shortage in
funds
Financial
Failure to show investors the value and
benefits of investing in the product,
such as, ROI
Investors showing
concern and sense
of pulling out
Keep frequent
communication
with investors and
share facts and
figures of ROI
and benefits
Project
Manager High High
Meetings will
occur biweekly
throughout the
project
R23 9 Team conflict
Because this is the first time team members
work together and during a pandemic, conflict
might occur in communication and
collaboration, which could lead to delays in task
completion and low productivity
People Minimal team building effort Frequent conflicts
being reproted
Set up a project
kick-off meeting
for team building
and discuss
conflict
management
Project
Manager High High
This risk has been
taken care of last
week as meeting
was held at 10
a.m. till 2 p.m.
with PM and
team members
R3 1 Security breach
Because there is a rise in security breaches,
sensitive medical and personal customer
information might be accessed, which could
lead to loss of trust and reputation damage
Technology Insufficient secuirty measures Unlawful access of
data reported
Transfer the risk
to a well-trusted
security company
Project
Manager Medium High
The risk has been
transferred to
IBM
R31 11 Positive press
coverage
Because of media's search for new innovative
news and our strong company image, positive
press coverage might take place, which could
help increase product awareness by 30% and
sales by 20%
External Media's interest in current innovations
Media companies
reaching out and
posting positive
news about
product
Exploit the
opportunity by
having PM meet
with the press to
give further
information
Project
Manager Medium High
Press releases
will be accepted
after the team has
solid deliverables
References:
• payscale. (2021, April 6). Average Market Researcher Salary. Retrieved from
https://www.payscale.com/research/US/Job=Market_Researcher/Salary: www.google.com
• payscale. (2021, April 7). Average Robotics Engineer Salary. Retrieved from
https://www.payscale.com/research/US/Job=Robotics_Engineer/Salary: www.google.com
• Smith, N. (2019, November 18). Beyond ROI: Determining the True Cost of Robotics. Retrieved from
https://www.roboticsbusinessreview.com/business/beyond-roi-determining-the-true-cost-of-robotics/: www.google.com