FEP1

FEP1Q.docx

Home >Business & Finance homework help >Management homework help >FEP1

Question 1

According to the Law of Reciprocity (as it relates to organizational politics),

		workers who are wronged seek revenge.
		everybody expects to be paid back.
		leaders get even with disloyal group members.
		hard work pays off in the long run.

Question 2

Sending thank-you notes to large numbers of people is regarded as a

		method of keeping informed.
		way to make a quick showing.
		method of controlling lines of communication.
		basic, but effective, political technique.

Question 3

A major political blunder is to

		participate in dress-down days.
		accept the first offer from top management.
		be tactless toward influential people.
		agree with everything the boss says in a public forum.

Question 4

A study of empowerment in a firm with operations in the United States, Mexico, Poland, and India found that empowerment was negatively associated with job satisfaction among the workers in

		India.
		Poland.
		Mexico.
		the United States.

Question 5

Margaret has Machiavellian tendencies, so she is likely to

		attempt to avoid political tactics.
		reach out to less fortunate people.
		manipulate other people for her personal gain.
		revel against Macho men in the workplace.

Question 6

Which one of the following influence tactics requires that the leader/manager serve as a model the desired behavior?

		Exchanging favors and bargaining
		Rational persuasion
		Leading by example
		Getting network members to support your position

Question 7

Three points on the influence continuum are

		commitment, compliance, and resistance.
		power, skills, and outcomes.
		manipulation, ingratiation, and submission.
		empowerment, obedience, and concession.

Question 8

To bring about organization change effectively, an executive is best advised to

		use weaker influence tactics.
		use stronger influence tactics.
		serve as a role model for the desired attitudes and behaviors.
		avoid the use of position power.

Question 9

A guideline offered for the sequencing of influence tactics is to begin with a

		high-cost, high-risk tactic.
		low-cost, low-risk tactic.
		low-cost, high-risk tactic.
		moderate-cost, moderate-risk tactic.

Question 10

A rule of thumb offered for the sequencing of influence tactics is to

		first mirror the influence tactic of the other person, then try your own.
		begin with the ethical, then shift to the unethical.
		begin with the most positive, or least abrasive, tactic.
		first be more serious, then move toward joking and kidding.

Question 11

Crystal is an external leader of a team so she

		is a part-time member of the team.
		is paid from the headquarters budget.
		supervises a team while being a member of the team.
		supervises a team without being a member of the team.

Question 12

A study found that coaching and sense making by external leaders was more welcome when

		team members were weak and dependent.
		team workloads were light.
		the teams faced stable conditions.
		the teams faced disruptive conditions.

Question 13

You know you are practicing e-leadership when you

		work from your home.
		talk on your cell phone and send email messages at the same time.
		congratulate team members at remote locations by email.
		recommend new software for the group.

Question 14

An example of a physical structure to facilitate communication among team members is a

		telecommuting (work at home) program.
		private office or cubicle for each team member.
		shared physical facility such as a beverage lounge.
		high-rise building.

Question 15

A leader would be engaging in micromanagement if he or she

		closely monitored a group member's activities.
		inspired others to use desktop computers.
		engaged in strategic planning.
		gave as little direction as possible.

Question 16

The question, "If I work hard, will I get the job done?" illustrates the ____ aspect of expectancy theory.

		instrumentality
		valence
		performance-to-outcome expectancy
		expectancy

Question 17

An effective coaching technique to achieve enthusiasm and high performance is for the leader/manager to

		suspend team members who do not display enthusiasm or high performance.
		provide praise and positive feedback to team members.
		use a detached, permissive style.
		keep elevating goals as workers perform well.

Question 18

An important implication of expectancy theory for leadership is that

		the manager must assign valences to group members.
		workers must develop their own links between rewards and performance.
		out-groups and in-groups should be avoided.
		workers must clearly understand the task to be done.

Question 19

The sets of goal characteristics that will probably lead to higher levels of performance are

		easy and specific.
		easy and general.
		difficult and specific.
		difficult and general.

Question 20

A recommended way of giving advice to employees is to

		wait until the employee has a good day.
		put your advice in the form of a question.
		first make the employee feel guilty.
		offer a reward for accepting advice.

Question 21

Canon Inc. has found that a key to creating new products is for

		the distinction between production and development to be eliminated.
		production groups to report to the product development group.
		the production team to work physically close to product developers.
		the production team to be physically far removed from product developers.

Question 22

Multiunit organizations sometimes enhance creativity by

		sharing ideas across divisions.
		preventing ideas from moving from one unit to another.
		centralizing all new-product development.
		imposing penalties for idea leaks from one unit to another.

Question 23

Financial vice president Josie needs a creative idea. She might try jogging because

		many financial specialists are likely to be found on the jogging path.
		physical exercise is known to block out traditional thinking.
		physical exercise pumps more blood and oxygen into the brain.
		fatigue is good for creative thinking.

Question 24

Which one of the following would not be considered a managerial practice that enhances creativity?

		Prescribing the best method for arriving at a creative solution
		Giving workers assignments that stretch their intellectual capability
		Supplying groups with the time and money they need to accomplish the task
		Designing work groups with a diversity of backgrounds and perspectives

Question 25

A common thread to creativity-enhancing exercises is that they require

		the person to solve a puzzle.
		numerical as well as verbal reasoning.
		variations of brainstorming.
		flexible thinking.