Project Plan Strategy Assessment

LORDofHVGC
FAAResearchPlan.pdf

Federal Aviation Administration

NextGen Advanced Concepts & Technology Development

Human Factors Division (ANG-C1)

Air Traffic Control / Technical Operations

Human Factors Research

Plan and Process

FY 2013

Table of Contents

Acronyms Used In This Document....................................................................... 2

1. Purpose ...................................................................................................................... 3

1.1. HF RE&D Portfolio Goals ................................................................................. 3

2. HF RE&D Portfolio Projects .................................................................................... 4

3. Research Project Lifecycle ....................................................................................... 7

3.1. Stage One: Requirements Definition ................................................................. 7

3.1.1. Requirement Evaluation.............................................................................. 7

3.2. Stage Two: Research Budget Appropriation/Procurement Materials ................ 8

3.3. Stage Three: Research Execution ...................................................................... 8

3.3.1. Agreement Administration.......................................................................... 9

3.3.2. Quality Assurance ....................................................................................... 9

3.3.3. Technical Community Requirements Group (TCRG) ................................ 9

3.4. Knowledge Transfer and Implementation / Research Product Processing ...... 10

4. Project Closeout Process ......................................................................................... 10

5. Goal Reporting ........................................................................................................ 10

References ................................................................................................................... 11

Appendix A: HF RE&D Portfolio Project Descriptions ............................................. 12

Appendix B: FAA Agency Codes Used in this Document…………………............35

Acronyms Used In This Document

The following list defines acronyms used throughout this document.

Acronym Definition

AATS Advanced Air Traffic Systems

ATC Air Traffic Control

ATCOV Air Traffic Color Vision Test

ATCS Air Traffic Control Specialist

AT-CTI Air Traffic Collegiate Training Initiative

ATO Air Traffic Organization

ATOS Advanced Tech Ops Systems

ATS Air Traffic Services

AT-SAT AT Selection and Training Test

DFS Deutsche Flugsicherung

DPG Design Process Guide

EEG Electroencephalography

ERAM En Route Automation Modernization

FAA Federal Aviation Administration

FRMS Fatigue Risk Management System

FY Fiscal Year

HF Human Factors

HSI Human Systems Integration

I&TP Individual and Team Performance

IAD Institute of Ergonomics

NARP National Aviation Research Plan

NAS National Airspace System

OA Operational Assessment

OCC Operations Control Center

OMB Office of Management and Budget

PI Principal Investigator

PMO Program Management Office

PS&T Personnel Selection & Training

R&D Research and Development

RE&D Research, Engineering & Development

RMM Remote Maintenance Monitoring

SHARE System for Human Factors Assessment and Readiness

Evaluation

TCRG Technical Community Requirements Group

TO Technical Operations

TOFRM Technical Operations Fatigue Risk Management

TRACON Terminal Radar Approach Control

TRL Technology Readiness Level

1. Purpose

This document maps FY 2013 HF Research, Engineering & Development (RE&D) Portfolio

research projects to the National Aviation Research Plan (NARP), details the Human Factors

research project lifecycle, and lists ongoing research activities. The Air Traffic Control (ATC) /

Technical Operations (TO) Human Factors (HF) Research and Development (R&D) Plan outlines

fiscal year (FY) 2013 research projects and program processes managed by the Human Factors

Research and Engineering Division (ANG-C1) Program Management Office (PMO) in the Federal

Aviation Administration (FAA).

The NARP describes the FAA’s research portfolio by outlining the agency’s mission, vision, and

goals, which together work to define the scope of research and development within the FAA (FAA,

2011). This R&D plan documents the efforts currently underway by ANG-C1 to realize those

goals.

1.1. HF RE&D Portfolio Goals

The ATC / TO HF program supports NARP R&D goals which are aligned with Flight Plan goals.

These publications highlight a necessity for increased safety and greater capacity in the National

Airspace System (NAS). R&D performers support these goals through the development and

execution of sponsored research projects. Results of these projects address identified knowledge

gaps and reduce the operational shortfalls, thereby supporting FAA strategic goals and initiatives.

ANG-C1 supports these goals through four HF RE&D research portfolios: Advanced Air Traffic

Systems (AATS), Advanced Technical Operations Systems (ATOS), Personnel Selection &

Training (PS&T), and Individual & Team Performance (I&TP). Each portfolio consists of projects

that are generated from research requirements. The following descriptions illustrate the goal and

objective of each portfolio:

• Advanced Air Traffic Systems: AATS research supports proposed technology that provides benefit to controllers and maintainers as well as the development of relevant

system standards. This will help to maximize human and system performance by testing

innovative air traffic concepts and technology.

• Advanced Technical Operations Systems: ATOS research supports efforts to effectively manage the needs of the NAS operational and maintenance infrastructure.

• Personnel Selection & Training: PS&T research is centered on selecting personnel who possess the knowledge, skills, and abilities required for ATC system job performance.

Additionally, this research focuses on defining performance requirements and objectives.

Research concentrated on selection and training will improve the quality of air traffic

service providers and decrease attrition rates.

• Individual & Team Performance: I&TP research focuses on identifying contributing causal factors to human error in air traffic accidents and incidents and reducing human

error as well as the improvement of human performance within the air traffic system.

Mitigation of environmental and individual factors will enhance the ability for air traffic

service providers to perform required tasks with improved safety, accuracy, and

methodology that builds on HF RE&D program goals.

2. HF RE&D Portfolio Projects

ANG-C1 research efforts directly map to the NARP R&D Goal 3 and coordinate with Goals 4 and

8.

• Goal 3: High Quality Teams and Individuals aims to demonstrate improvement in air navigation service provider efficiency and effectiveness through automation and

standardization of operations, procedures, and information by 2016.

• Goal 4: Human-Centered Design will demonstrate that operations, procedures, and information can be standard and predictable for users at all types of airports.

• Goal 8: Situational Awareness focuses on demonstrating common, real-time awareness of ongoing air operations, events, crises, and weather in all phases of flight and at all types of

airports by pilots and controllers.

Following is a table of active research projects. Detailed information can be found for each project

in Appendix A: HF RE&D Portfolio Project Descriptions

Table 1: ANG-C1 Active HF RE&D Research Projects

Project Title Portfolio Goal # BLI Sponsoring Organization Performing Organization FY Start FY End Page #

Design Process Guide AATS 4, 3 A11-i ANG-C1 NIA FY 10 FY 14 12

An Inventory, Analysis, and Design

Standard for Alarms and Alerts in

FAA Airport Traffic Control Towers

AATS 3 A11-i AJM ANG-C1 FY 11 FY 13 13

Further Evaluation of Standard Color

Palette for ATC Displays AATS 4, 3 A11-i ANG-C1 ERAU FY 12 FY 14 14

Air Traffic Control Markings and

Symbology Standard AATS 3 A11-i AJM NIA FY 07 FY 13 15

Update the Human Factors Design

Standard AATS 3 A11-i ANG-C1 Contractor FY 11 FY 15 16

ATC Color Standard AATS 4, 3 A11-i ANG-C1 ERAU FY 11 FY 14 17

Standardization of Graphical User

Interface ATOS 4 A11-i ANG-C1 TASC FY 13 FY 14 18

HF Standard: Abbreviations and

Acronyms for the Tech Ops

Environment

ATOS 4, 3 A11-i AJW Booz Allen Hamilton FY 12 FY 13 19

Tech Ops Symbology Standard ATOS 4, 3 A11-i AJW Jenius FY 09 FY 14 20

HF Standards for Tech Publications

Used by Tech Ops ATOS 4, 3 A11-i AJW TASC FY 12 FY 14 21

Dynamic Comprehension: Time on

Position and Mental Fatigue I&TP 8 A11-i AJI AAM-520 FY 09 Ongoing 22

Organization Development in

Operations Command Centers (OCCs) I&TP 3 A11-i AJW AAM-520 FY 09 FY 14 23

Education/Communication

Development and Evaluation of

Fatigue Interventions in Tech OPS

I&TP 3 A11-i AJI AAM-520 FY 11 FY 14 24

Fatigue Risk Management System

Education, Communication, and

Evaluation with Air Traffic Control

I&TP 3 A11-i AJI AAM-520 FY 11 FY 15 25

Profile Analysis of Basic Work Rest

Cycle during the Controller Duty day I&TP 3 A11-i ANG-C1 AAM-520 FY 11 FY 13 26

Evaluating the Effectiveness of

Schedule Changes for the Air Traffic

Services Providers

I&TP 3 A11-i AJI NASA AMES FY 09 FY 13 27

HF of Causal Relationships between

Periodic and Corrective Maintenance I&TP 3 A11-i AJW Jenius FY 10 FY 15 28

AT-SAT: The Longitudinal Validation

of the Air Traffic Selection and

Training Test Battery

PS&T 3 A11-i AJI AAM-520 FY 06 Ongoing 29

Concurrent Validation of the AT-SAT

for Placement PS&T 3 A11-i AJG AAM-520 FY 07 FY 13 30

Improving ATCS Selection from

Sources other than the General Public PS&T 3 A11-i AHR AAM-520 FY 11 FY 15 31

Selection Tests for Air Traffic

Specialists PS&T 3 A11-i ANG-C1 AAM-520 FY 11 Ongoing 32

Update and Deploy Practical Color

Vision Test for ATCS Applicants PS&T 4, 3 A11-i AAM AAM-520 FY 08 FY 13 33

Assessing the Operational Assessment

Process PS&T 3 A11-i AJG AAM-520 FY 12 FY 15 34

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3. Research Project Lifecycle

All research projects advance through four stages in their lifecycle. The four stages are:

1. Requirements Definition 2. Research Budget Appropriation 3. Research Execution 4. Knowledge Transfer and Implementation

3.1. Stage One: Requirements Definition

The research project lifecycle begins with the identification of an operational need for research

which warrants investigation. The need for human factors research can be identified by programs,

workgroups such as the Technical Community Requirements Group (TCRG) meetings, technical

reports, technical organizations within the FAA, and other sources. The final product of this stage

is a requirements statement.

A requirements statement consists of five defined parts:

1. Shortfall / Knowledge Gap 2. Benefit 3. Product 4. Schedule 5. Product Use

The identified shortfall / knowledge gap states the need for research. The benefit describes the

advantage in closing the shortfall / knowledge gap. The product is the deliverable fulfilling the

requirement that generated the research. The schedule indicates when the final product is due.

How the product will be used is required to ensure successful implementation into the NAS. A

complete requirements statement is required for authorization and funding of each project.

3.1.1. Requirement Evaluation

Research requirements are evaluated by the Program Managers and are prioritized according to

established criteria. The criteria are as follows:

Support of Flight Plan, NARP, and Program Goals

Flight Plan goals: Increasing system capacity, safety, and organizational excellence through

objectives, strategies and established initiatives.

NARP goals:

• Goal 3: High quality teams and individuals

• Goal 4: Human centered design

• Goal 8: Situational awareness

Technical Feasibility

The required data or resources must be available to complete and deliver the final requested

product. A requirement that demands resources that are unavailable or insufficient may be

deemed infeasible by the Program Manager.

Support of Programmatic Policies

The proposed research must not pose a significant threat to other projects already underway or

in consideration. Additionally, the program’s areas of research concentration must remain

balanced. If the requirement specifies research that would halt other priority work or would

reduce the level of effort in other areas of focus, the requirement may be deemed infeasible by

the Program Manager.

Schedule

Requirements are generated and submitted by Sponsors up to three calendar years in advance.

This ensures adequate funding, technical feasibility, and resource availability. If a requirement

is submitted outside of the planned schedule and budget, it is started and funded based on

availability.

Fiscal Year’s (FY’s) Budget

Research funding requirements must be within the FAA’s yearly budget. Budget submission

and resource availability is determined and balanced by the Program Managers.

3.2. Stage Two: Research Budget Appropriation/Procurement Materials

The second stage of the research project lifecycle involves determining the research budget

appropriation. Annually, the FAA Administrator is required to submit the NARP to Congress with

the President’s budget. The NARP includes applied research and development defined by the

Office of Management and Budget (OMB) Circular A-11 and involves research activities funded

in four appropriations accounts: Research, Engineering and Development, Facilities and

Equipment, Airport Improvement Program, and Operations. R&D funding for the ATC/TO HF

program is noted as budget item A11-i in the NARP appendices (FAA, 2012). Each portfolio

within ANG-C1 denotes specific funding levels for projects. The funding amounts are described

in the Spend Plan, an annually updated internal resource planning document.

3.3. Stage Three: Research Execution

Once a research project has been approved, a principal investigator (PI) is selected to conduct the

research. PIs may be affiliated with universities, non-profit organizations, government agencies,

or consulting firms. PIs are tasked to perform research on the requirement in the form of a grant,

co-operative agreement, intra / inter-agency agreement, or contract. The PI remains in contact with

the project Sponsor and Program Manager to provide required status updates on the project and

deliverables.

The Sponsor is the direct beneficiary of the completed research. Throughout the project lifecycle,

the Sponsor provides resources and coordinates with stakeholders. The Sponsor has a thorough

understanding of how the final deliverable fits into the NAS plan, what the deliverable’s impact is

on the existing system and what the implementation strategy is. The result of stage three is the

implementation of research.

3.3.1. Agreement Administration

The agreement is administered and monitored by the Program Managers. Schedule adherence,

deliverable status, and deliverable quality are reviewed and documented throughout the research

project. Internal administration tools are utilized by the Program Manager to progressively track

schedule adherence, milestones, deliverables and significant achievements. These tools are also

used to report the Flight Plan and NARP goals that projects will satisfy.

3.3.2. Quality Assurance

Semi-annual TCRG meetings, semi-annual program reviews, and stakeholder reviews of products

are quality assurance measures that the Program Managers utilize.

3.3.3. Technical Community Requirements Group (TCRG)

The TCRG is facilitated by the Program Manager and each group is defined by the research being

conducted within it. The TCRG meetings are conducted twice per year, during the first and third

quarter of the fiscal year. The TCRG serves as a forum for discussion and review of research

project progress and requirements.

Each requirements group has its own meeting addressing each of the HF RE&D portfolios and

their projects. The project reviews address progress, milestones, accomplishments, and the need

for additional resources for Program Managers and PIs. During each TCRG, PIs must address their

research requirement as well as the requested product from the Sponsor. Addressing the

requirement directly ensures that the project schedule, milestones and deliverables are achieved.

In addition to evaluating current requirements, participants have the ability to propose and identify

new research requirements. During the first quarter of a fiscal year, participants are encouraged to

propose a requirement three calendar years in advance. For example, if a participant proposes a

requirement during a TCRG meeting in October 2012, that requirement will be fulfilled during

FY15 if it meets the criteria (see: 3.1.1: Requirement Evaluation), or earlier if the resources are

available. Additionally, participants may identify a research requirement within two calendar

years, but that requirement will only be satisfied if the required resources are available. During the

third quarter of a fiscal year, participants have the option to propose a requirement two calendar

years in advance. Participants propose requirements two or three years in advance to ensure that

their projects are included in the NARP. To accept a requirement for consideration, a full

requirements statement must be presented to the Program Management team.

3.4. Stage Four: Knowledge Transfer and Implementation / Research Product Processing

Research products are internally reviewed to confirm requirement fulfillment once they are

completed. The Program Manager reviews the deliverable draft within 90 days. The Program

Manager then allows the Sponsor at least one week to review the draft product. The Program

Manager and Sponsor provide comments and feedback to the PI. Edits are completed and the

publication process begins. Project administration tools are updated by the Program Manager with

the final schedule and deliverable.

After the final deliverable has completed processing and has been approved, it is uploaded to the

Human Factors Library (www.hf.faa.gov) for public search and use. Human factors practitioners

are notified about the completed research via e-mail and the HF Newsletter. To complete the

knowledge transfer, researchers present their results and findings to interested parties.

4. Project Closeout Process

Upon project completion, the Program Manager meets with the Sponsor and PI to provide notice

that all activities of a program or project will be terminated. A plan is developed to transfer the

completed product. If a program has been terminated, notice is provided to the PI and Sponsor that

the project is closed.

The PI is responsible for delivery of all project information to the Program Manager. The project

plan, contract/grant/agreement documentation, materials, and deliverables are all expected by the

Program Manager. The Program Manager then archives all documentation, posts products on the

HF Library, and hands off all products to the project Sponsor.

Finally, the Program Manager terminates the grant/contract/agreement and accepts deliverables.

Resources are released and the project lifecycle is completed. A checklist is available to help

ensure that all steps in the close out process have been completed

5. Goal Reporting

Significant portfolio accomplishments are reported at the conclusion of the fiscal year. The NARP,

Annual Report, and other internal publications (facility quarterly reporting, group documents, etc.)

document the linkage between completed deliverables and agency goals. This linkage is tracked

by the Program Manager for all projects to ensure that they meet the group’s standards for

addressing each goal.

References

Federal Aviation Administration (2012). 2012 National Aviation Research Plan.

Retrieved from: www.faa.gov/.../narp/.../2012%20NARP%20Appendices-WEB.pdf

Federal Aviation Administration. (2012). 2012 Air Traffic Control/ Technical Operations Human

Factors Research Program Plan and Process.