Using a formal systems diagramming approach, analyze Baria’s performance and develop a robust effect-cause-effect tree diagram using the 5-Whys tool, as you did previously in the course.

Baria Planning Solutions

Poor Performance

Poor Revenue

Less contract renewals Low win rate of Less new clients

15.5%

Increased workload

Deadlines Missed Deadlines

Overworked

Staffing Issues Not enough support Bad Reputation

for sales

Missed deadlines

Increased

workload

Not as many new contracts or renewals of existing ones 

Poor time management

Staffing issues

Increased workload

Not meeting deadlines

Poor reputation