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Example:

Bayside Clinic is currently determining if there are areas they wait times can be reduced by tracking the number of appointments per day. Bayside is at capacity when all eight rooms have 20 patients seen daily. The total capacity of the clinic per day is 160.  

· The average number of patients per day for all days in the data set time period =82.76

· The average number of patients seen on Mondays = 90.91

· The average number of patients seen on Tuesdays = 85.73

· The average number of patients seen on Wednesdays =78.00

· The average number of patients seen on Thursdays =102.64

· The average number of patients seen on Fridays = 56.66

The utilization rate for each day of the week is as follows:

· The total Clinic Utilization Rate = 82.76/ 160= 51.73%

· Monday Utilization Rate = 90.91/160= 56.82%

· Tuesday Utilization Rate = 85.37/160= 53.58%

· Wednesday Utilization Rate = 78/160= 48.75%

· Thursday Utilization Rate = 102.64/160 = 64.15%

· Friday Utilization Rate = 56.55/160= 35.34%

Bayside clinic's total daily utilization is 51.73%, which tells us they are not efficiently reaching maximum capacity. Wednesday has an average of 78 patients and a utilization rate of 48.75%, and Friday has 56.66 patients seen with a utilization rate of 35.34%, resulting in those days seeing the least amount of patients. Thursday is when the clinic sees the most patients on average at 102.64, and a utilization rate of 64.15% being is the closest number to reaching full utilization, but it still needs improvement to reach 120 patients. Bayside Clinic will need to implement a plan to boost the number of patients starting with Wednesday and Friday.