Can you redo the process recording like this?

2

Assignment 2: Process Recordings

Mary Davis

University of Houston

SOCW 6520: Social Work Field Education III

Dr. King

July 26, 2021

Process Recording

Client’s Demographic Information

Name: Nia Smith (pseudo name)

Gender: Female

Birthdate: December 7, 1983

Education: High School Diploma

Occupation: Unemployed

A Dialogue between Social Worker and Client

(Social Worker: SW and Client: C)

Dialogue SW: Hello, Ms Nia Smith. I am Musu, and I will be talking to you throughout our session. I am glad to meet you. C: Hey. Please just call me Nia. I am glad to meet you too. SW: Ok, Nia. Shall we start our session? C: Of course. Go ahead. SW: Nia tell me what motivated you to come to Brigid’s Hope? C: I have been thinking about getting help for so long, but I was not sure that anyone would help me. But recently, I met an inmate, and she was doing great. I asked her how she managed to find a place to live and a job. She then referred me to Brigid’s Hope. I am unemployed for almost a year and a half. I am angry all the time. SW: What makes you angry? Can you explain? C: That I am unable to do anything. I do not have a place to live. My health is getting poorer every day. I was able to get a job recently, but the employer fired me, and above all, I am an African American. SW: Why did he fire you? C: Because I was performing poorly and ….. SW: And? C: I am embarrassed to say it. SW: Do not be. I am here to listen and understand your issue. C: I got angry and frustrated at every small thing, and the other staff started complaining about me. SW: Was there any specific reason for your anger? C: It’s just that I am angry all the time. I feel like I am just useful and cannot do anything. When I got out of jail, I was so motivated to change my life for the better. I tried to apply for jobs, but none of them was willing to give me a job. But now, all of this makes me angry. SW: You sound like you feel rejected by the world because the world is not facilitating you. C: I sure do feel like it. I am failing at everything. SW: Do you think that could it be that you are not equipped with the tools that are necessary to be successful? C: Like what tools? SW: Such as the ability to express your anger in a way that harms neither you nor anyone else. C: I do think about it, but when I am in danger, I cannot think straight, and all I want to do is hit the other person. I do not want to end up in prison again. SW: Correct me if I am wrong. So your main problem right now is the inability to manage anger? And this is causing financial issues too. C: Yes, I think so. SW: Here at Brigid’s Hope, you will get the required help in managing your anger and then we will help you in finding an appropriate job. As you start the program that we offer, you will be required to attend community meetings, spiritual and religious meetings. These meetings will help you in managing your anger.	Analysis
	I greeted her with a smile and tried to make her feel comfortable.
	I started with an open-ended question/response to know about the client’s intrinsic motivation to seek help.
	I used the practice model of problem-focused here as I asked her to explain her problem.
	I did not respond to her remarks that her being an African American is a problem because, at that time, I was not sure how to respond. I thought of addressing this concern after gaining appropriate knowledge and skills to deal with diversity issues.
	Through my response, I tried to make her feel comfortable so that she can share her issue.
	Using problem-focused practice, I further inquire about the problem of the client.
	I used an empathetic response to make sure that I am interpreting correctly and to make her feel understood.
	Through my response, I tried to shift her focus to finding a solution.
	I explained to her the real issue that is causing problems in her life and.
	I explained to some extent how she will get the required help and how things will proceed in future sessions.

Social Work Practice Theories

Brigid’s Hope organization is one of those organizations that use building approaches and blocking approaches at the same time. Building and blocking approaches are community-level practices. Both of these community-level practices operate on the belief that communities play an important part in the development of both negative and positive aspects of humans (Garthwait, 2017). Through building approaches, social workers strive to empower the assets of the communities. And through blocking approaches, social workers strive to first identify the gaps in the community and then make efforts to eliminate these problems. During the dialogue, I used a problem-focused approach. The problem-focused model focuses on the problem, and the social worker using this model aims to decrease or solve the issue that is causing stress (Green et al., 2010). Through questions and responses, I tried to understand her problem and then help her find appropriate solutions.

Moreover, my experience with the client relates to the diversity challenges as she mentioned that the reason for her failures in life is that she is African American. She was implying that she is facing racism. During the interview, I did not respond because I knew that I did not have the knowledge and skills to further analyze this issue. The National Association of social workers provided a list that comprises standards and indicators that help develop cultural competency in social workers. According to one of the indicators of the NASW, a social worker should be able to accept the responsibility of what he does not know during practice and also strive to learn (National Association of Social Workers, 2015). I also took responsibility that I would learn how to analyze issues related to diversity by learning further knowledge and skills.

Reactions during Interaction with Client

As I was new during the process, I was a little nervous about my capabilities. During the interaction with the client, I tried to keep calm, and I successfully showed composure throughout the recording process. As I heard her story, I empathize with her, and I felt deeply for women who want to work and change their lives for the better but having a hard time maintaining a healthy social functioning in the community. Ms Nia started to feel comfortable with me, and I was able to build rapport with her.

Social Work Practice Skills in Process Recording

During the process recording, I reconstructed events that happened during the interaction with the client in a manner that is coherent and provides pertinent information. Process recording is one of those skills of a social worker that depends on reconstructing an event in a manner that provides all the pertinent information (Graybeal & Ruff, 1995). During the process of recording, I utilized knowledge base, reactions and

References

Garthwait, C. L. (2017). The social work practicum: A guide and workbook for students (7th ed.). Upper Saddle River, NJ: Pearson

Graybeal, C. T., & Ruff, E. (1995). Process recording: It’s more than you think. Journal of Social Work Education, 31(2), 169-181.

Green, D. L., Choi, J. J., & Kane, M. N. (2010). Coping Strategies for Victims of Crime: Effects of the Use of Emotion-Focused, Problem-Focused, and Avoidance-Oriented Coping. Journal of Human Behavior in the Social Environment, 20(6), 732–743. doi:10.1080/10911351003749128

National Association of Social Workers. (2015). Standards and indicators for cultural competence in social work practice. https://www.socialworkers.org/LinkClick.aspx?fileticket=7dVckZAYUmk%3D&portalid=0