systems analysis

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example.docx

Minghuen Tai

System analysis

Prof. Dr. Antonios Saravanos

11/5/2019

Problem statement:

Question 1of 1

Part A:

Imagine you are a software development team that consists of 4 developers, and your client (Fred) has engaged your team to develop an application in the domain of food. Fred is a little unsure of the exact nature of the application, but he does know he needs an initial release in one month (or earlier if at all possible). You let him know that your team follows an agile design and planning process and that you will explore the domain and express your recommended concept via a report. Please write a report that:

a) Briefly outlines the personas considered and explain why you decided to focus on one of the personas for this first release. Hint: you should use the same format used in class: a) For the brief personas (name + role + picture)

b) For the chosen persona (name + role + picture + quote + relevant biography)

c) Covers the stories you generated for the chosen persona. Hint: you should use the same format used in class: a title, acceptance criteria and an estimate.

d) Covers the release plan, including the goal of each time-box and what stories will be delivered in that time-box. Your release plan must include 4 x 1-week time-boxes and must include at least one release to the public. Please also include your rationale for deciding the team’s capacity for each time-box, and why you think that this release plan makes the most sense for Fred.

Part B:

Please reflect on this experience tying it to the readings that you have completed so far over the course of the semester. Expected number of words: 750.

PART A:

Basically, we are a team of four software developers that are entitled to make a smartphone app for food deliveries by our client (FRED) who wants to release the app in one month’s time. Our team specializes in a systematic way of project management therefore we mostly use one of the techniques of LEAN design that is Set-Based Concurrent Engineering.

Methodology:

We have our project divided into different design phases that are as follows:

Step 1: Conceptual Design

Selection of different alternatives or concepts for the market demands that is:

· Perform a proper survey of the market

· Check the customer preferences for present

· Set the preferences for the basic concept for the project that is food delivery app

· Select or highlight the different alternatives with respect to the already set preferences

After the market survey, we get the following preferences;

i. Fast Food

ii. Traditional or Local Specialties

iii. Gourmet Food

We got the percentage of each preference by computing the data from the market survey and it was 60%, 30% and 10% respectively.

Step 2: Feasibility Check

After we sent our initial analysis of the market to the client, he responded with a greenlight on fast food and traditional or local specialties and asked us to remove the Gourmet food alternative as it had a very low weightage of the overall survey responses. Therefore, we removed it from our list of alternatives. But still the client wanted us to reanalyze the feasibility of the proposed system and provide a much satisfactory alternative if possible. Therefore, not only we have to reanalyze the data but also provide a much better system.

Step 3: Altering the preferences

Since, now-a-days, the trend for fast food is increasing therefore we give a higher preference to the fast food that is 80% and the remaining 20% goes to the local specialties. In this way, we have a higher variety of fast food to order and if the customer wants the local specialties, of course we also have that in our menu.

Step 4: Finalizing the Conceptual Design

After we sent our alternate design to the client, he approved it and asked us to provide a proper representation of the process through more detailed process charts.

Figure 1: METHODOLOGY FOR CONCEPTUAL DESIGN

Current Scenario:

After the conceptual design phase, we move onto the actual design phase. Here we need to be discrete about our decisions. Now, we need to specify the preferences that we had selected.

i. Fast Food:

Since fast food is popular these days amongst the youngsters and the mature people therefore, we have finalized its selection into our plan.

Figure 2: Fast food

ii. Local Specialties or Traditional Meals:

These are different food types that are specific to a certain area or a city. For example, there is Biryani from Karachi, Pakistan and Sajji from Baluchistan, Pakistan and many more.

Figure 3: local specialty aka Karachi Biryani

Now we have to provide an acceptance-criteria as to why we selected the said categories. Since fast food and local specialties are very popular among the customers of different ages, different areas and even among the tourists therefore it was worth it to select these given preferences.

Timeline development:

Now as we are done with the design of the app, we have to provide the client with a schedule plan for the launch and implementation of the app.

Week 1:

Following shows the progress and the task that are to be done during the span of the first week and they are broken down in phases that are;

· Data gathering and setting preferences

· Filtering the preferences

· Finalizing the conceptual design of the app

Week 2:

Following is a timeline that breaks down the tasks done during the second week of the app development project. These phases are as follows;

· Configure and reanalyze the data

· Finalize the preferences

· Start the final development of the app

Week 3:

The following timeline provides the project plan for week 3 and its different phases through it passes that are as follows;

· The app is developed and ready for trial

· Giving discounts at the local fast food and traditional food franchises

· Target customers achieved and advertisement is done. The app is now popular among people.

Figure 6: trial launch of the app

Week 4:

After the successful launch of the app, we need to go through the errors that we encountered and apply suggestions that the customers provided after using the app. After this the app is ready to be launched over a larger span of areas. Following are the phases that describe the finalized app design report to the client that is FRED.

· Get the feedback for the trial run of the app

· Make the necessary changes

· Report to client and submit the project report

PART B:

As we have studied that systems engineering revolves around the engineering fields and evolving around the latest industrial revolution that is Industry 4.0 and this revolution is moving the digitization of the customer related services and engineering industries. Now let us compare our current scenario with the main concepts of Industry 4.0 and provide analysis for the said system.

In the end it remains business – with the innovative twist of innovation and transformation of business models and processes: increase profit, decrease costs, enhance  customer experience , optimize  customer lifetime value  and were possible  customer loyalty , sell more and innovate in order to grow and remain relevant.

· Our system is no doubt the one with innovation and captures the opportunity of online food delivery

· And since we have everything in our smartphone therefore there remains no need for calling the franchises for food order, delivery locations and waiting for the food arrival since it is integrated with GPS.

· Since it is done through internet therefore there are more profits with less investments. Also, we get the advertisements for different products. Therefore, it is a mutual profit situation.

· Customer is satisfied with easy to use interface and services provided by this app

· There is a feedback system that is directly linked to the franchises of different restaurants

· The goal of this app is to actively achieve the customer’s loyalty

· There is always room for new food trends and therefore in order to survive the competition we have to keep the app updated for any new type of specialty.

Through the thorough analysis and comparison of the given situation with advanced tools of digital marketing like Industry 4.0 , we can predict that our app will be very popular among the customers and its users will also enjoy discounts and offers like friend’s deal, family deal and lovers deal.

So, if I were a consumer, I would definitely give the app a 4.5 rating out of 5 ratings.