· Think about all the communication opportunities provided by social media. How can an organization use social media like Facebook, Twitter, and the like to promote ethical behavior and communicate the organization's values? What are the advantages and disadvantages of those media?
Chapter 7
· Think about how you might design work to maximize workers' taking responsibility for the consequences of their actions
chapter 8
· As a manager, how would you respond when a worker's performance has declined and you suspect a problem at home is the cause?
· In addition to identifying and training good managers, what else could an organization do to increase levels of employee engagement?