HRMN 408 Week 8: Considerations for HR Professionals

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EthicalPracticeSHRMFullCompetencyModel.pdf

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Competency 7: Ethical Practice S

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Definition

The ability to integrate core values,

integrity, and accountability throughout all

organizational and business practices.

 Rapport Building

 Trust Building

 Personal, Professional, and Behavioral

Integrity

 Professionalism

 Credibility

 Personal and Professional Courage

 Maintains confidentiality

 Acts with personal, professional, and behavioral integrity

 Responds immediately to all reports of unethical behavior or conflicts of interest

 Empowers all employees to report unethical behavior or conflicts of interest

without fear of reprisal

 Shows consistency between espoused and enacted values

 Acknowledges mistakes

 Drives the corporate ethical environment

 Applies power or authority appropriately

 Recognizes personal bias and others’ tendency toward bias, and takes

measures to mitigate the influence of bias in business decisions

 Maintains appropriate levels of transparency in organizational practices

 Ensures that all stakeholder voices are heard

 Manages political and social pressures when making decisions

Behaviors

(These are most typically demonstrated by individuals at the highest level of proficiency on the indicated competency)

Proficiencies by Career Level

Sub Competencies (competencies related to and/or subsumed by the

relevant general competency)

 Supports training programs regarding ethical laws, standards, and policies

 Demonstrates accountability for actions

 Behaves in a manner consistent with the difficult decisions made by management

 Identifies potential conflicts of interest

 Follows policies consistently

 Documents and escalates reports of unethical behavior to management

 Maintains employee confidentiality throughout appropriate business processes

 Maintains knowledge of internal organizational controls

 Maintains awareness of ethics laws, standards, legislation, and trends that may affect organizational HR practice

 Supports HR policies, procedures, and guidelines

 Establishes one's self as a credible and trustworthy source for employees to voice concerns

 Maintains general knowledge of ethical laws, standards, legislation, and trends that may affect organizational HR practice

 Reinforces difficult decisions that align with organizational strategies and values

 Establishes one's self as a credible resource for all issues involving employees and management

 Develops and supports systems for reporting unethical behavior

 Enforces policies consistently

 Establishes one's self as a credible and trustworthy source for employees to voice concerns

 Influences others to behave in an ethical manner

 Performs as an ethical role model and positively influences managerial integrity and accountability

 Implements training programs regarding ethics laws, standards, and policies

 Takes immediate and appropriate action regarding reports of unethical behavior or conflicts of interest

 Audits and monitors adherence to policies and procedures

 Creates processes to ensure confidentiality and privacy of employee information and company data

EARLY LEVEL MID LEVEL

Proficiencies by Career Level

Competency 7: Ethical Practice

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Proficiency Standards by Career Level - Behavioral standards in which an HR professional at the relevant level should engage to be successful.

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 Establishes oneself as a credible and trustworthy source for employees to voice concerns

 Maintains contemporary knowledge of ethics laws, standards, legislation, and emerging trends that may affect organizational behaviors and practice

 Establishes HR team as a credible and trustworthy resource within the organization

 Supports executive’s and makes own difficult decisions that align with organizational strategies and values

 Oversees processes to protect the confidentiality of employee information

 Responds promptly and appropriately to reports of unethical behavior

 Evaluates potential ethical risks and liabilities to the organization

 Serves as a role model of ethical behavior by consistently conforming to the highest ethical standards and practices

 Develops systems for employees to report unethical behavior for implementation

 Sets organizational standards for confidentiality of employee and privacy of company data

 Withstands political pressures when implementing and enforcing policies and procedures

 Briefs executives on any reports of unethical behavior or conflicts of interest that might threaten the organization

 Ensures access to ethical standards and policies for all employees across business units

 Develops ethical policies and procedures for implementation

 Champions organizational values

 Establishes self as a credible resource for all issues involving employees and their management

Proficiencies by Career Level

SENIOR LEVEL

Competency 7: Ethical Practice

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Proficiency Standards by Career Level - Behavioral standards in which an HR professional at the relevant level should engage to be successful.

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 Empowers senior leaders to maintain internal controls and create an ethical environment to prevent conflicts of interest

 Maintains contemporary knowledge of ethics, laws, standards, legislation, and emerging trends that may affect organizational HR practice

 Establishes one's self as a credible and trustworthy source for employees to voice concerns

 Challenges other executives and senior leaders when potential conflicts of interest arise

 Withstands politically motivated pressure when developing strategy

 Sets the standard for being a role model of ethical behavior by consistently conforming to the highest ethical standards and practices

 Balances organizational success and employee advocacy when creating strategy

 Develops HR policies and internal controls to minimize organizational risk from unethical practice

 Creates HR strategy that holds employees accountable for their actions

 Makes difficult decisions that align with organizational strategies and values

 Communicates the vision for an organizational culture where espoused and enacted values align

 Maintains a culture that requires all employees to report unethical practices and behavior

 Aligns all HR practices with ethics, laws, and standards

EXECUTIVE LEVEL

Proficiencies by Career Level END

Competency 7: Ethical Practice

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Proficiency Standards by Career Level - Behavioral standards in which an HR professional at the relevant level should engage to be successful.

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