Ecom p2
Running Head: ECOM 201 PROJECT 1
ECOM 201 PROJECT 7
ECOM 201 PROJECT
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Introduction
The research gives a broad overview of the Herfy company, .it also seeks to examine how the company will establish and run new outlets in the USA and Uk.
a brief introduction about the chosen company (history, products, etc.)
HERFY
Herfy Food Services Company was established in 1981 by Ahmed Al Said. Said returned to Saudi Arabia after completing his studies in the United States, A global rising in demand for fast foods motivated him to return. After arrival, he partnered with Al Ibrahim, who was the overall manager of Panda United and established Herfy restaurant in Riyadh. This means it has been operational for the last 38 years.1982 saw the opening of its first subsidiary in the name of Herfy Bakery.
In 1994, panda transferred its stake in Herfy to kingdom Holdings .in 1998, panda became Incorporated with the Savola Group, which partnered with Herfy. In 2008, the Company became a joint-stock company, and In 2010, it became the first public joint company to float its shares in the stock market.
Herfy Food Services Company has become a synonym with success. It has widely grown its reputation in Saudi Arabia. The company has experienced tremendous growth into a world-class company operating a chain of restaurants, bakeries, and meat ventures.
The company believes that the cause of its enormous success is its commitment to quality, innovation, staff competency, and technological uptake. The company has engineered its internal processes and became lean but a good to great company.it has created a niche in fast food competing with the major international fast food companies. It operates its state of the art chain of bakeries and processing plants.
The company is in constant search for improvement, and it is currently operating more than 400 .it has gone global operating beyond the boundaries of Saudi Arabia. It owns restaurants in Kuwait and Bangladesh and looks forward to expanding to other global markets.
In conclusion, Herfy is the best choice for those clients looking for the highest standard of quality and superb taste. (ZOFI, 2011)
Explain what type of virtual management characteristics will be implemented and why?
The management of virtual teams requires skills different from the control of traditional groups. The leaders of such units must possess the following characteristics. To start with, a Virtual leader should have strong interpersonal skills. The leader must remain connected to the team irrespective of the distance and time. He must as well maintain regular communications, give feedbacks, reward efforts, and manage conflicts effectively. These activities will significantly inspire the team to achieve set goals. Another characteristic of a virtual leader is the ability to take the initiative in various scenarios. He must set a clear example of what team members he expects team members to do, delegate, and accomplish tasks accordingly. Doing this would make members proactive and balance long term goals with immediate priorities. Moreover, a virtual leader should demonstrate top-notch flexibility. He must be able to work in an unstructured environment, shift priorities, make timely adjustments, and free to consult where needed (Brewer, 2015).
How will the virtual teams work together?
The virtual team will work together through the following. First, team members will get to know each other on a personal level, which will build confidence among themselves. They will also be required to follow through their commitments and be responsible for their actions. The drive will build trust among themselves. Secondly, the teams will work in harmony and share individual strengths to achieve the required outcomes. Various tools will be put in place to facilitate this. Also, motivation will be a key, and the team leaders will be tasked to understand their members, involve them in decision making, recognize their efforts and do everything to make them feel like part of the team. Besides, members will assist the leader in his duties. Delegating will tap on the creativity of team members and enhance commitment to the team goals. Moreover, the lines of communication will be open, which will encourage interactions among the team members (Duarte & Snyder, 2011).
What tools are they using for communications and task management?
Project management software will be essential in the management of a virtual team. It guarantees transparent control of the workflow where team members can see what their colleagues in various locations are doing. Besides, software tools and cloud-based platforms will encourage communication among team members. For instance, video conferencing will be allowing members to associate directly on regular bases. Other tools that will be applied include virtual private networks, emails, and telephone lines.
How will i manage the teams in both locations in terms of language, cultural, time, political, and economic differences?
Teams are the pillars of any successful organization as they provide diverse skills, talents, and perspectives of a group of individuals. Formerly team members were collocated, but recently managers are building geographically dispersed team’s members are, comes from different cultures and speak different languages. The management of such teams becomes essential as even the smallest degree of separation can significantly affect the quality of collaboration. The organization can do the following to manage the teams.
Promote self-leadership across the team. It will be tough for me to detect and solve any deficiency in teamwork in the virtual team, unlike in the current units. I will ensure the virtual teams have broad-based leadership capabilities. An emphasis on the need for members of the team to be more self-sufficient will be good to go. They should not be relying on me as I will be in less position to help. I will also arrange with the human resource team to see how members can get trained on the skills.
I shall arrange for frequent one on one meeting of virtual teams. The sessions will be especially useful for encouraging social skills will improve informal communication and team cohesion. For instance, I will use project launch meetings to bring everyone together in one location, and members will acquit themselves with the team. A shared understanding of the goal will also be harnessed among the group.
Promote a global culture — individual team members should have a global mindset for the existence of a conducive environment for virtual teams. I will apply various strategies like assigning staff in foreign locations and intercultural training. These commitments will promote the team's ability to cope with the problem of distance when working in virtual teams (DuFrene, 2019).
Conclusions
In conclusion, virtual management is the way to go for Herfy. If implemented very well, the company will leverage it to expand its horizons and accomplish its goals.
References
Brewer, P. E. (2015). International Virtual Teams: Engineering Global Success. Hoboken, NJ: John Wiley & Sons.
Duarte, D. L., & Snyder, N. T. (2011). Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed. Hoboken, NJ: John Wiley & Sons.
DuFrene, D. (2019). Managing Virtual Teams. Business Expert Press.
Walesh, S. G. (2012). Engineering Your Future: The Professional Practice of Engineering. Hoboken, NJ: John Wiley & Sons.
ZOFI, Y. (2011). A Manager's Guide to Virtual Teams. AMACOM Div American Mgmt Assn.