SMART CAPSTONE Final Report
DRIVERS IN HARDWARE INDUSTRY
| Subcategories | NPS | Reliability | Functionality | Capacity | Maintainability | Durability | Safefy | Integration | Warranty | Customization | Technology rediness | Satisfaction | r Value |
| Manufacturing | 6 | 4 | 2 | 9 | 8 | 5 | 6 | 0 | 0 | 7 | 9 | 3.2 | 0.9 |
| Machinery | 7 | 6 | 4 | 1 | 4 | 6 | 5 | 9 | 8 | 8 | 1 | 4.2 | 0.1 |
| Construction | 5 | 2 | 8 | 3 | 6 | 8 | 2 | 1 | 5 | 9 | 6 | 4.8 | -0.3 |
| Tool set | 3 | 1 | 2 | 5 | 2 | 6 | 9 | 3 | 2 | 5 | 6 | 4 | 0.6 |
| Hardware parts | 4 | 3 | 5 | 6 | 0 | 9 | 7 | 2 | 1 | 3 | 0 | 6.8 | -0.4 |
DRIVERS IN SOFTWARE INDUSTRY
| DRIVERS IN SOFTWARE INDUSTRY | |||||||||||||
| Subcategories | NPS | Integration | Performance | Maintainability | Compatibility | Perceived risk | Goal oriented | Usefulness | User friendly | Features | Functionality | Satisfactions | r Value |
| Aritificial Intelligence Software | 3 | 9 | 3 | 1 | 2 | 4 | 9 | 1 | 7 | 6 | 0 | 5.4 | 0.27 |
| System Software | 5 | 3 | 5 | 4 | 4 | 2 | 0 | 9 | 9 | 0 | 4 | 4.6 | -0.07 |
| Programming Software | 8 | 6 | 7 | 6 | 9 | 5 | 5 | 8 | 0 | 1 | 7 | 3.8 | 0.95 |
| Driver Software | 9 | 8 | 2 | 8 | 1 | 6 | 1 | 7 | 2 | 6 | 9 | 4.0 | 0.70 |
| Application Software | 4 | 1 | 6 | 0 | 4 | 0 | 2 | 7 | 6 | 4 | 3 | 3.4 | -0.39 |
DRIVERS IN FURNITURE INDUSTRY
| DRIVERS IN FURNITURE INDUSTRY | ||||||||||||||
| Subcategories | NPS | Durability | Furniture style | Presentation | Innovation | Furniture size | Customization | Comfort | Materials | Multi-functionality | Store display | Satisfaction | r Value | |
| Household Furniture | 6 | 5 | 7 | 6 | 9 | 8 | 5 | 9 | 5 | 2 | 4 | 4.0 | 0.62 | |
| Kitchen & Bath | 7 | 8 | 9 | 1 | 2 | 4 | 6 | 4 | 0 | 4 | 5 | 5.6 | 0.35 | |
| Garden & Patio | 5 | 0 | 1 | 0 | 6 | 1 | 0 | 1 | 3 | 6 | 7 | 2.8 | -0.06 | |
| Light Fixture | 3 | 2 | 7 | 2 | 1 | 0 | 2 | 9 | 1 | 7 | 1 | 4.0 | 0.42 | |
| Office Furniture | 4 | 5 | 4 | 5 | 2 | 3 | 4 | 3 | 9 | 2 | 0 | 3.2 | 0.66 | |
DRIVERS IN HEALTH & BEAUTY
| DRIVERS IN HEALTH AND BEAUTY INDUSTRY | |||||||||||||
| Subcategories | NPS | Accuracy | Reliability | Innovation | Functionality | Free samples | Testers | Side effects | Personalization | Ingredients | Features | Satisfaction | r Value |
| Cosmetic | 6 | 0 | 1 | 4 | 5 | 7 | 8 | 2 | 0 | 6 | 6 | 4.00 | -0.49 |
| Skin Care | 7 | 5 | 3 | 2 | 7 | 8 | 2 | 4 | 9 | 8 | 7 | 3.80 | -0.47 |
| Body Care | 5 | 2 | 6 | 4 | 1 | 1 | 5 | 6 | 5 | 2 | 0 | 2.80 | 0.36 |
| Wellness | 3 | 6 | 9 | 1 | 7 | 0 | 7 | 8 | 1 | 4 | 2 | 5.60 | -0.17 |
| Dietary supplement | 4 | 7 | 0 | 3 | 8 | 4 | 0 | 9 | 3 | 7 | 6 | 4.00 | 0.85 |
DRIVERS IN BUS & CONSULTING
| DRIVERS IN BUSINESS AND CONSULTING | ||||||||||||||
| Subcategories | NPS | Financial Service/ insurance | Proficiency | Reliability | System oriented | Time management | communication | Mutual commitment | Knowlegeable | Popularity | Previous experience | Management experience | Satisfaction | r Values |
| Financial Services | 6 | 4 | 8 | 9 | 2 | 3 | 8 | 0 | 5 | 1 | 8 | 2.6 | -0.4850712501 | |
| Education | 7 | 0 | 9 | 1 | 1 | 4 | 0 | 2 | 6 | 4 | 9 | 4.2 | 0.8898967174 | |
| Human Resource | 5 | 3 | 1 | 2 | 8 | 6 | 8 | 4 | 8 | 9 | 2 | 5 | -0.3130495168 | |
| Marketing | 3 | 6 | 0 | 5 | 3 | 8 | 1 | 6 | 0 | 6 | 1 | 2.8 | -0.1015346165 | |
| Management | 4 | 0 | 3 | 8 | 0 | 1 | 2 | 2 | 1 | 0 | 6 | 4.4 | -0.3511234416 | |