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PLEASE RESPOND AND ANSWER EACH OF THE FOLLOWING QUESTIONS OR POST STATEMENTS. MUST BE 150 WORDS (PLEASE), WRITE IN 3RD PERSON. MUST BE 150 WORDS. (PLEASE), WRITE IN 1st PERSON.PLEASE MAKE SURE TO USE SCHOLARLY PEER REVIEWED ARTICLES AND PLACE EACH REFERENCE USED UNDER EACH ANSWER.
Please analyze the following situation:
You are a unit supervisor in the public sector for the Transportation Security Administration (TSA). Your job is to oversee the facilitation of passenger screening at a major U.S. airport. You have heard of difficulties in proper staffing at some airports that have resulted in what is perceived by constituents to be unreasonable and unacceptable wait times to clear airport security. The job of the TSA agent is presumably more complex than simply processing passengers through screening, but this is the most public face of the TSA as part of the Department of Homeland Security. You have been tasked with improving the process of airport screening.
(a) What are the key things you consider in evaluating and using the process of queuing, and why are these elements important?
(b) How might queuing improve processes in the public sector?
(c) What benefits, if any, could queuing have in the public sector?