hm.om.7

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Document6.docx

Dominos quality issue (problem)

Break down the company’s operations based upon the operations management course, making sure to cover the topics from this course including:

· Strategy, how does their business operation support their strategy?

· Supply chain, logistics, human resource development, inventory management, customer service, quality, forecasting

· Include current & projected financial performance and describe key metrics for their industry/segment

· Provide recommendations for how they might improve operations for either financial gain or better customer service, short-term and long-term

Please make sure you address the 10 strategic OM decisions outlined in table 1.2 of the text.