Business Proposal Part 1

Issue

Likely Root Cause

Possible Solutions

Description

Source

Criticality

Description

Likelihood

Information

Description

Risks

Measure of Success

Level

(High/ Medium/ Low)

Rationale

High/ Medium/ Low

Tests to Clarify

Description

Likelihood

Mitigation

Test

Results

Client not aware of project status

Client

Medium

Doesn’t affect delivery but damaging to account

Status reports not being issued weekly because of lack of info from Project Mgr

High

Check with Program Office

Simplify info required for report so less time-

consuming for PM to supply

Client feels report lacks detail

Medium

Agree detail- level required for new report with client

Check with client after four weeks

TBA

Favoritism

Management

Medium

Effects overall department

Management judging employees off their feelings rather their skillset

Medium

Rotate managers to different sections of the department

Employees feel favoritism within the department

Medium

Employees will be crossed trained and rotated so can learn all duties quarterly

Check with employees monthly to see if changes have been made

TBA

Lack of trust

Organization

High

Effects all employees within the organization

continually showed they are not for employee, but management.

High

Talk with head of HR

Have 3rd party training or access complaints received by HR

Employees do not trust managers within the organization

High

Changes will be made within the organization to help build trust

Send quarterly surveys to employees

TBA

Flawed performance

Management

High

Effects employee's productivity

Managers allowing their favoritism to override true scores.

High

Train managers on how to properly evaluate

Offer training at least 3 times a year

Managers are not properly trained on all duties must perform.

High

Managers must complete performance review training prior to doing evaluations

Have managers perform quarterly evaluation, show a paper trail

TBA

No promotion

Management /Organization

High

Effects employee's productivity

Managers promoting those they favor or those that really know the job.

High

Based promotions off of education and skillset

Provide a checklist for qualifications for a promotion

Promotions are not fairly given.

High

Managers will have to get approvals on multiple level prior to promoting someone.

Referrals will be requested for promotions

TBA

Poor management

Organization n

High

Added stress to the team

Organization not providing proper training and

High

Provide proper training for management teams

Provide quarterly training classes.

Management do not know how to properly deal with issues.

High

Managers will have to attend quarterly training classes

Check with HR in 2 months to see if training has been setup

TBA