analyze and conclusion part

Characteristics ( n= 100)
Study programs	English course	Foundation	Diploma	Bachelor	Master
Age		Total (%)
Below 18-	6	3	1			10
18- 20 years old	9	11	12	12	2	46
21- 24 years old	3	4	10	22		39
Above 25+				1	4	5
Studied time
Below 1 years	8	5	1	1		15
1- 2 years	9	12	19	9	2	51
Above 2 years	1	1	3	25	4	34
National
Asia	16	15	13	28	5	77
Europe	2	1	2	1		6
Africa		2	8	6	1	17
America
Total (%)	18	18	23	35	6

Study programs in Kaplan

Kaplan offers a variety of academic programs for students

Disagree Neutral Agree Strong Agree 1 28 67 4 Training time is fast and high efficiency courses

Disagree Neutral Agree Strong Agree 1 28 34 27 Certificate of international cooperation universities

Disagree Neutral Agree Strong Agree 2 22 51 25 The course was worth the investment in money

Disagree Neutral Agree Strong Agree 2 12 41 45

Facilities & Infrastructure in Kaplan

Campus with convenient location

Disagree Neutral Agree Strong Agree 29 66 5 Clean and comfortable learning environment

Disagree Neutral Agree Strong Agree 1 17 42 40 Classrooms are equipped with modern equipment

Disagree Neutral Agree Strong Agree 14 58 28 Computer room system, general library, student lounge with full facilities

Disagree Neutral Agree Strong Agree 1 11 35 53

Service supports in Kaplan

The staff is dedicated to providing advice and support to students

Disagree Neutral Agree Strong Agree 25 70 5 Organize activities to meet the needs of students

Disagree Neutral Agree Strong Agree 24 29 47 Learning materials are provided in a timely manner

Disagree Neutral Agree Strong Agree 1 22 58 19 Organize scholarship programs encourage students

Disagree Neutral Agree Strong Agree 17 26 57

*

12345

Lecturers6832

Study programs27325

Facilities & Infrastructure 38017

Service supports47818

Kaplan's Quality Rating (n= 100)