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DanielGoleman_TheTruthAboutWhatMakesAGreatLeader.pdf

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Daniel Goleman: The Truth About

What Makes A Great Leader

Dan Schawbel Under 30

I recently had the pleasure of catching up again with Daniel Goleman, who is an

internationally known psychologist that lectures frequently to professional

groups, business audiences, and on college campuses. Goleman reported on the

brain and behavioral sciences for The New York Times for many years. His 1995

book, Emotional Intelligence was on The New York Times bestseller list for a

year-and-a-half; with more than five million copies in print worldwide in 30

languages, and has been a best seller in many countries. The Harvard Business

Review will announce in their April issue that his article “The Focused

Leader” won the McKinsey award, which recognizes their best articles of the year.

That article was derived from his book, Focus: The Hidden Driver of Excellence,”

and that excerpt – along with his key leadership articles from business journals –

is included in his new collection What Makes a Leader: Why Emotional

Intelligence Matters. In the following brief interview, Goleman talks about the

types of leadership characteristics that are most important in the business world,

the difference between smart and wise, the leadership triple focus, and what the

real definition of leader really is.

3/21/2019 Daniel Goleman: The Truth About What Makes A Great Leader

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Dan Schawbel: What types of leadership characteristics typically yield better

business results?

Daniel Goleman: Studies conducted by companies evaluating their own

executives have proven that the top 10% of performers displayed superior

competencies in emotional intelligence, rather than in purely cognitive

thinking. Capabilities like self-confidence and initiative; bouncing back from

setbacks and staying cool under stress; empathy and powerful communication,

collaboration; and teamwork all make for better business results.

Schawbel: What's the difference between smart and wise and why does it

matter?

Goleman: In my book Focus: The Hidden Driver of Excellence I make the

distinction between leaders who are “smart,” in the sense of good at running a

business and getting quarterly results, and “wise,” meaning leaders who have a

Daniel Goleman

3/21/2019 Daniel Goleman: The Truth About What Makes A Great Leader

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larger sense of the social and environmental systems we operate within, as well as

an expanded view of stakeholders. The smart leader can get results in the short-

term, the wise leader can net results in both the short and the long-term.

Schawbel: What should someone who isn't passionate about their work do?

Goleman: I like Howard Gardner’s concept of “good work,” which combines

what you’re excellent at doing with what engages you and feels meaningful.

Someone who is not passionate about the work they do now might consider how

to make a portion of their job “good work,” or how to enlarge that portion over

the course of their career.

Schawbel: Can you discuss the leader's "triple focus"?

Goleman: Leaders need an inner focus to be aware of their own feelings, values

and intuitions, and to manage themselves well. A focus on others allows a leader

to read people well, which is key to managing relationships – the art of leading

itself. And an outer focus lets a leader understand the larger forces and systems

that she must navigate and to determine the best strategy going forward.

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Schawbel: Do you think that managers should all be leaders or that all leaders

are managers and why?

Goleman: I view anyone with a sphere of influence as a “leader,” whether or not

she has that explicit job description. In that sense every manager is a leader

already, or should be.

Dan Schawbel is a workplace speaker and the New York Times best-selling

author of Promote Yourself. Subscribe to his free monthly newsletter for more

3/21/2019 Daniel Goleman: The Truth About What Makes A Great Leader

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I'm a partner and research director at Future Workplace, an executive development firm

dedicated to rethinking and reimagining the workplace. I also wrote the New York T...

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career tips.

Dan Schawbel Under 30