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DaftCh.11.pptx

Leadership

Chapter 11

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Many styles of leadership can be effective

People, influence, and goals

Leadership is the ability to influence people toward the attainment of goals

Reciprocal, occurring among people

A “people” activity, different than administration and problem solving

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The Nature of Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Leadership evolves as the needs of the organization change

Leadership has evolved with technology, economic, labor, social, and cultural changes

Responding to the turbulence and uncertainty of the environment

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Contemporary Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Four approaches for today’s turbulent times:

Level 5 leadership

Servant leadership

Authentic leadership

Interactive leadership (gender differences)

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Contemporary Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Highest level in a hierarchy of manager capabilities

Lack of ego (humility)

Fierce resolve to do what is best for organization

Shy and self-effacing

Credit other people

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Level 5 Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.1 - Level 5 Hierarchy

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Work exists for the development of the worker

Servant leaders transcend self-interest to serve others

Servant leaders give away power, ideas, information, recognition, credit, and money

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Servant Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Leaders who know and understand themselves

Espouse and act with higher order ethical values

Staying true to one’s values and beliefs

Inspire trust and commitment

Respect diverse viewpoints

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Authentic Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Encourage collaboration

Help others learn, grow, and develop as leaders

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Authentic Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.2 - Components of

Authentic Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Associated with Level 5 leaders and female leaders

Interactive leadership means that the leader favors a consensual and collaborative process

Influence derives from relationships rather than position power and formal authority

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Gender Differences

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.3 - Gender Differences in

Leadership Behaviors

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Good management is essential to organizations

However, good managers must be leaders

Management promotes stability and order within the existing organizational structure

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From Management to

Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Leadership motivates toward vision and change

Leadership cannot replace management, there should be a balance of both

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From Management to

Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.4 - Leader and Manager

Qualities

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Early research on leadership focused on traits

Traits – distinguishing personal characteristics of a leader

Intelligence, honesty, self-confidence, and appearance

“Great man” approach to leadership

Traits are reemerging as a leadership interest

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Leadership Traits

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Effective leaders possess varied traits and combine these with their strengths

Strengths – natural talents and abilities that have been supported and reinforced with learned knowledge and skills

Provides individual with best tools for accomplishment and satisfaction

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Leadership Traits

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.5 - Personal Characteristics

of Leaders

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Research beyond leadership traits

Defined two leadership behaviors:

Task-oriented behavior

People-oriented behavior

Foundation of important leadership studies

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Behavioral Approaches

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Identified two major behaviors:

Consideration; people oriented

Mindful of subordinates

Respects ideas and feelings

Establishes mutual trust

Initiating structure; task behavior

Task oriented

Directs work activities toward goals

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Ohio State Studies

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Compared the behavior of effective and ineffective supervisors

Employee-centered leaders (most effective)

Establish high performance goals

Display supportive behavior

Job-centered leaders (not effective)

Less concerned with goal achievement/human needs

Focus on meeting schedules, cost-management, and efficiency

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Michigan Studies

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.6 - The Leadership Grid Figure

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

How do situations influence leader effectiveness?

Situational model of leadership

Leadership model (Fiedler)

Substitutes-for-leadership concept

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Contingency Approaches

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Extension of behavioral theories

Focus on characteristics of followers

Seek appropriate leadership behavior

Subordinates vary in readiness determined by:

Degree of willingness and ability a subordinate demonstrates while performing a task

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Situational Theory of

Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.7 - Hersey and Blanchard’s

Situational Model of Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Leader’s style is task oriented or relationship oriented

Relatively fixed leadership style difficult to change

Goal is to match the leader’s style with organizational situation

Analyze the leader’s style to the favorability of the situation

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Fiedler’s Contingency Theory

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.8 - How Leader Style

Fits the Situation

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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There are situations in which leader style is unimportant

There are situations and variables that can substitute or neutralize leadership characteristics

Substitutes for Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.9 - Substitutes and

Neutralizers for Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Charismatic leaders are skilled in the art of visionary leadership

Vision is an attractive, ideal future

Inspire and motivate people to do more

A lofty vision

Ability to understand and empathize

Empowering and trusting subordinates

Visionary leaders speak to the hearts of employees to be a part of something big

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Charismatic and

Transformational Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Transactional

Clarify tasks

Initiate structure

Provide awards

Improve productivity

Hard working

Tolerant and fair minded

Focus on management

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Transformational versus

Transactional Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Transformational

Innovative

Recognize follower needs

Inspire followers

Create a better future

Promote significant change

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Transformational versus

Transactional Leadership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Top Leader Qualities:

Honest

Competent

Forward-looking

Inspiring

Intelligent

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Followership

Top Follower Qualities:

Honest

Competent

Dependable

Cooperative

Loyal

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.10 - Styles of

Followership

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Hard Position Power

Legitimate power

Reward power

Coercive power

Personal Soft Power

Expert power

Referent power

Both leaders and followers use power to get things done

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Power and Influence

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Other sources of power

Personal effort

Network of relationships

Information

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Power and Influence

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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11.11 - Six Interpersonal

Influence Tactics for Leaders

© 2017 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.