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Chapter 19: CVS: “Fired Up” about Social Responsibility: 19-7 Conclusion Book Title: Business Ethics: Ethical Decision Making and Cases Printed By: Kennisha Holloman (kholloman@grantham.edu) © 2019 Cengage Learning, Cengage Learning

19-7 Conclusion

CVS is implementing strategies and allocating resources in the hope of achieving an ethical

culture that benefits all stakeholder groups. This helps CVS to maximize ethical decision

making and remain sustainable for years to come. It seems the company has learned from

previous ethical lapses by being aware of addiction problems within its communities. In

2014 CVS voluntarily opted to stop selling some cold medications in West Virginia and

surrounding areas as more methamphetamine labs and corresponding stimulant abuse

became more prominent throughout the state. The company’s impact on the environment is

one of the next big challenges it will have to overcome. As the largest pharmacy in the

United States, CVS has a long way to go to reduce its overall footprint. However, the

company is on the right track, having set goals and implementing action steps to achieve

these goals. With the mission of helping people live healthier lives and innovating the

pharmacy industry, CVS has a great responsibility in developing a business model allowing

the company to remain competitive while acting ethically at the same time.

Chapter 19: CVS: “Fired Up” about Social Responsibility: 19-7 Conclusion Book Title: Business Ethics: Ethical Decision Making and Cases Printed By: Kennisha Holloman (kholloman@grantham.edu) © 2019 Cengage Learning, Cengage Learning

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