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Chapter 19: CVS: “Fired Up” about Social Responsibility: 19-6d Suppliers Book Title: Business Ethics: Ethical Decision Making and Cases Printed By: Kennisha Holloman (kholloman@grantham.edu) © 2019 Cengage Learning, Cengage Learning
19-6d Suppliers
CVS has developed a commitment called Prescription for a Better World, which
encompasses its Code of Conduct, Supplier Ethics Policy, Supplier Diversity, and Supplier
Audit Program to promote integrity, accountability, and diversity. These programs work to
ensure that human rights are respected throughout the entire supply chain. In developing
these policies, CVS used principles initiated by the International Labor Organization and the
United Nations’ Universal Declaration of Human Rights. The human rights framework
guides all suppliers of CVS to avoid unethical and illegal practices such as child labor,
human trafficking, discrimination, and dangerous workplace conditions.
The Supplier Audit Program is a risk-based assessment conducted by multiple third parties
to evaluate workplace conditions, including labor, wages and hours, health and safety,
management system and environment, as well as operational, financial, and legal risks, to
assure that employees’ rights are not being violated. This program was fully expanded to
factories in countries considered to be at high risk for such violations, and it is in the process
of implementing full social audits for subcontractors in these areas. In addition, CVS works
with globally recognized organizations including Worldwide Responsible Accredited
Production (WRAP) and Social Accountability International (SAI) to ensure its
measurements are relevant and effective. Finally, partnerships with Intertek’s CSV program
maintains the company’s certification status with the U.S. Customs-Trade Partnership
against Terrorism (C-TPAT) program to ensure the quality of products made in countries
such as China.
Chapter 19: CVS: “Fired Up” about Social Responsibility: 19-6d Suppliers Book Title: Business Ethics: Ethical Decision Making and Cases Printed By: Kennisha Holloman (kholloman@grantham.edu) © 2019 Cengage Learning, Cengage Learning
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