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Critical Thinking and Analysis
In this project, you will address a case study that intentionally does not give you enough detail
for you to quickly resolve the issue. This is meant to enable you to use the processes of critical
thinking to reach conclusions. Given the gaps in information provided to you, you will identify
what you know, what you don’t know, and what questions you need to ask as you start your
investigation of the facts of the case. The process is designed to encourage clear thinking and to
help you to identify potential cognitive traps that could derail well-reasoned conclusions.
This is the Case study
Trouble in the Truss Construction Shop
Two weeks ago, during a QA truss load test, the truss being tested fragmented along a horizontal
axis, causing a large piece of the truss to break part and fall on a hoist operator supporting the
test. The hoist operator sustained head injuries and remains in an induced coma in a local
hospital. This accident sent shock waves through the Truss Construction Department because the
company has heavily invested in a new engineering and manufacturing process to produce a
cost-effective truss that has been touted to be on the “cutting edge” of construction technology,
especially for low cost housing in overseas markets.
A report by the Safety Officer, QA manager, and engineer verified that the test being conducted
pushed the load testing slightly beyond the high threshold of acceptable load-bearing, though the
extra load was not expected to cause the truss to fail. In fact, the trusses were advertised to meet
“commercial-high” load requirements.
Employees in the engineering shop have been asking if the manufacturing or engineering
process is flawed and if the trusses being produced could fail under load.
Company memos have focused on production and more testing at lower thresholds, and
members of management are encouraging employees to continue the current production schedule
to meet orders for the trusses.
The Sales department is highly concerned that if there is any delay in shipping, customers will
pull their orders, which would have a disastrous result on revenues.
Faruch Habib, a production line worker, leaked the details of the accident and test thresholds to
the press. Two weeks later, he was terminated for documented poor performance, according to
managers.
The company Public Relations department has issued a general statement that the company has
taken all action to ensure that this type of workplace accident would not be repeated
The paper must reflect
Once you have completed your analysis of the incident, the next step is to analyze alternative
viewpoints, conclusions, and solutions. To do this you will need to apply Ethical Decision-
Making and Reasoning. Also highly recommended, Randolph Pherson's "The Five Habits of the
Master Thinker," a paper written for intelligence analysts, but applicable to all analytical
thinking and reasoning
Your final paper should be no more than 5 double-spaced pages, excluding the cover page and
References page(s). Please organize your paper in accordance with your preparatory steps, using
these subheadings:
1. Introduction
2. Explanation of the Issue
3. Analysis of the Information
4. Consideration of alternative viewpoints and conclusions
5. Conclusions and Recommendations
Here are some tips for success:
• Consider outside sources if they inform your case. However, stay on task.
• Use APA style for “in text” and reference citations. At this point, your citations should be
error-free.
Consider these Best Practices for a paper:
• An effective introduction that grabs the reader’s attention and sets the tone and direction
for the rest of the paper;
• Supporting paragraphs that move the reader from the general introduction to the more
specific aspects of your analysis;
• Body paragraphs that provide support; and,
• A conclusion that leads to a natural close to what you have presented in your paper