Critical thinking

Critical Thinking

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Critical Thinking

The incident that occurred at Truss Construction Shop two weeks ago attributed to one of the employees attaining injuries that might affect the future of the organization’s sales. During one of the QA load tests at the company, one of the truss undergoing testing splintered and some portion of the horizontal truss broke and accidentally fell on one of the crane operators who played a critical role during the testing process. The company managed to take the crane operator to the hospital after sustaining some head injuries. The crane operator is in critical condition at the local hospital with the hopes to recover fully in the next few days.

Explanation of the Issue

The issue at hand that is affecting Trust Construction Enterprise is the fact that the company just acquired and invested in the new engineering and manufacturing process. The new machinery and engineering technology assists Truss Company to use the latest cutting edge in the construction technology. This cutting-edge technology plays a critical role in the construction of the low-cost housing which are in a high demand in overseas markets. Subsequently, while conducting a QA load test on the truss, an accident occurred during the process. A fragment from the horizontal axis of the truss broke and fell injuring one of the crane operator who was assisting in carrying out the test. The crane operator attained some head injuries from the accident and was rushed to the hospital. Although initially in critical condition, the operator is in a stable condition in one of the local hospitals.

The challenge that Truss construction Enterprise is facing is that it had initially advertised the truss as having the capability to meet high commercial load. Yet the truss under the QA load test ended up hurting one of the crane operator. The Truss Construction Enterprise public relations department released a statement to assure the employees and the public on the accident and the measures in place to curb any such incident from occurring in the future. Consequently, the management of the company still have fears that the information leaked to the public might hinder the oversea sales because of the circumstances behind the accident. The production line worker Obinna Faruch might have damaged not only the reputation of the company on handling the accident but also caused awareness of the inability of the truss epic fail to handle high commercial load requirement by speaking to the press.

Analysis of the information

The occurrence of the accident during the QA load test at the Truss Construction Shop is similar to any accident that might occur in any manufacturing company. According to the Occupational Safety and health Administration (OSHA) requirement, each organization should provide a safe and healthy environment and working space for the employees (OSHA, 2012). Truss Construction Shop needs to understand the fact that one of the crane operators attained injuries during one of the load tests and is in a hospital undertaking treatment. Consequently, the management of Truss Construction Shop ought to acknowledge that the crane operator is in hospital because of the collapsing of a segment of the horizontal truss on the operator hence sustaining some injuries.

Despite the Truss Construction Enterprise having measures to provide a secure working environment to keep employee’s safe, it is vital to note that the activities that might have caused the accident to the crane operator originated from the negligence . Instead of shifting blames and looking for reasons to deny the occurrence of the incident in the company, the senior management at the Truss Construction Shop ought to admit and account for the mistakes that occurred before the accident. Establishing the events that occurred before the employee was hurt might assist in eliminating chances of similar incidents from occurring in the future. The working space in the manufacturing industry will always consist of accidents that might happen occasionally. The occurrence of the accident that injured the crane operator ought not to occur in the future, as the team need to find the cause and solve the problem.

Consideration of Alternative viewpoints, conclusion, and solutions

The Truss Construction Shop ought to consider all alternative viewpoints of the accident that occurred at the warehouse during the QA load test of the truss. Firstly, the management ought to appreciate the fact that one of the crane operators sustained injuries during the load test and is alive undertaking treatment, recovery and return to work. It is not the fault of the crane operator that the accident occurred and the fact that he is still alive and in the hospital is a good sign for both the family members as well as the company . Secondly, the management ought to consider the viewpoint that the accident might be a revelation that the company might be selling low quality products to the customer. Handling the case of an employee encountering an accident during work is much easier than numerous court cases of different customers demanding back their money because of poor quality products.

The senior management of the Truss Construction Enterprise ought to reconsider the decisions made after the occurrence of the accident during the QA load test. The management ought to immediately stop the production of the truss and investigate the truss ability to handle high commercial load after the accident. The fact that the truss might reduce the cost incurred during construction ought not to come at a price losing lives of customers. The management ought to refrain from the greed to make more money in a short period but rather focus on delivering quality and sustainable products to the customers.

Conclusions and recommendations

The Truss Construction Shop ought to utilize the accident that happened during the QA load test to make changes to the truss before selling it to the customer. The injuries sustained by the crane operator during the load test should not occur to any other employee in the future or customer using the truss for construction. The management of Truss Construction Shop have an obligation to provide a safe and healthy environment for the current employees. The first recommendation that the Truss Construction Shop ought to undertake is to investigate the causes that might have attributed to the truss accident. The second recommendation is that the management ought to hire a team of external experts to investigate the quality and ability of the truss to withstand high commercial load. The third recommendation is that the sales team ought to communicate to the customer about the delay that might occur and the need to be patient, as the company will deliver the goods once the issue is resolved.

Reference

Occupational Safety & Health Administration [OSHA]. (2012). Regulations (Standards-29 CFR 1910.1200). Retrieved from https://www.osha.gov

�It did not fail at the advertised load.. but maybe due to extra load.

�I’m confused here. Instructor said “rethink”

�Yes, but it could also have been due to stress or he might also have health issues his dealing. Thats why the instructor referred to ‘human error” in the conclusion. The instructor believes that the operator might also have a fault in the accident that occurred.