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National Patient Safety Goal Data: Communication
NPSG 2: Improving Effectiveness of Communication— Critical Results
63 58
62
75 68
56 57
82
77 78 82 80
0
25
50
75
100
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Hospital-Wide Compliance of Reporting Critical Results within 60 Minutes as Evidenced by Documentation
January–December
NPSG 2: Improving Effectiveness of Communication— Verbal Orders/Read-Backs
97 97
62
96 91
100 98 99
0
25
50
75
100
%
CC U
Te le
O rt ho
M ed
ic al U
ni t
Su rg
ic al U
ni t
ED
En do
sc op
y
PA CU
Verbal Order/Read Back Audits
Fiscal Year to Date
NPSG 2: Improving Effectiveness of Communication— Unacceptable Abbreviations
99.6%
Universal Protocol