Module 2 SLP

kbnic1s9
CommunicationClimateInventory.xlsx

Sheet1

Communications Climate Inventory
Think about your supervisor and how he/she communicates at work. Then score the statements below as follows:
1 = Strongly agree
2 = Agree
3 = Neutral
4 = Disagree
5 = Strongly Disagree
My boss criticizes my work without giving me a chance to explain. 5
My boss allows me as much creativity as possible in my job. 4
My boss always judges the actions of everyone who reports to him/her. 3
My boss allows flexibility on the job. 2
My boss criticizes my work in front of others. 5
My boss is willing to try new ideas and listen to others' points of view. 1
My boss believes that he/she needs to control how I do my work. 4
My boss understands the problems I contend with in my job. 4
My boss is always trying to change other people's attitudes and behaviors to suit his/her own. 5
My boss respects my feelings and values. 1
My boss always needs to be in charge of the situation. 4
My boss listens to my problems with interest. 1
My boss tries to manipulate subordinates to get what he/she wants or to make him/herself look good. 5
My boss does not try to make me feel inferior. 1
I have to be careful when talking to my boss so that I will not be misinterpreted 5
My boss participates in meetings with me without projecting his/her higher status or power. 1
I seldom say what is really on my mind, because it might be twisted and distorted by my boss 5
My boss treats me with respect. 1
My boss seldom becomes involved in employee conflicts. 1
My boss does not have hidden motives in dealing with me. 1
My boss is not interested in employee problems. 5
I feel that I can be honest and straight-forward with my boss. 1
My boss rarely offers moral support during a personal crisis. 5
I feel I can express my opinions and ideas honestly to my boss. 1
My boss tries to make me feel inadequate. 5
My boss defines problems so that they can be understood but does not insist that his/her subordinates agree. 5
My boss makes it clear that he/she is in charge. 5
I feel free to talk to my boss. 1
My boss believes that if a job is to be done right, he/she must oversee it or do it him/herself. 5
My boss defines problems and makes his/her subordinates aware of them. 1
My boss cannot admit that he/she makes mistakes. 5
My boss tries to describe situations fairly without labeling then as good or bad. 1
My boss is dogmatic; it is useless for me to voice an opposing point of view. 5
My boss presents his/her feelings and perceptions without implying that a similar response is expected from me. 5
My boss thinks that he/she is always right. 4
My boss attempts to explain situations clearly and without personal bias. 1
Defensive score
Evaluation 13
Control 13
Strategy 15
Neutrality 11
Superiority 15
Certainty 14
Total 81
Supportive score
Provisionalism 7
Empathy 6
Equality 3
Spontaneity 3
Problem Orientation 7
Description 7
Total 33
Adapted from Gibb, J. (1961) Defensive communication. Journal of Communication, 11, 141-148.

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