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Client Session Scoring Guide

Due Date: End of Unit 8 Percentage of Course Grade: 20%.

Client Session Scoring Guide

Criteria	Non-performance	Basic	Proficient	Distinguished
Describe any details regarding the client's identity that should be considered in order to facilitate effective collaboration and problem solving. 12%	Does not list any details regarding the client's identity that should be considered in order to facilitate effective collaboration and problem solving.	Lists but does not describe details regarding the client's identity that should be considered in order to facilitate effective collaboration and problem solving.	Describes any details regarding the client's identity that should be considered in order to facilitate effective collaboration and problem solving.	Describes any details regarding the client's identity that should be considered in order to facilitate effective collaboration and problem solving. Discusses cues to listen for that could provide more insight to the client.
Analyze research relevant to client identity. 12%	Does not identify research relevant to client identity.	Identifies research relevant to client identity but does not analyze it, or analyzes research that is not relevant to client identity.	Analyzes research relevant to client identity.	Evaluates research relevant to client identity, comparing and contrasting different issues from the research.
Identify an appropriate identity model or theory aligned to the client description. 11%	Does not identify an appropriate identity model or theory aligned to client description.	Identifies an identity model or theory, but it is not aligned to the client description.	Identifies an appropriate identity model or theory aligned to the client description.	Identifies an appropriate identity model or theory aligned to client description. Describes how this could inform the working relationship.
Describe how personal identity may impact communication with the client. 11%	Does not describe personal identity.	Describes personal identity but not how it may impact communication with the client.	Describes how personal identity may impact communication with the client.	Describes how personal identity may impact communication with the client. Discusses personal cues to be aware of, so as not to negatively impact the client relationship.
Create empathic responses to client statements. 11%	Does not create responses to client statements.	Creates responses to client statements, but they do not convey empathy.	Creates empathic responses to client statements.	Creates empathic responses to client statements that address the core message from the client.
Apply probing and summarizing skills to client statements. 11%	Does not apply probing and summarizing skills to client statements.	Incorrectly applies probing and summarizing skills to client statements.	Applies probing and summarizing skills to client statements.	Applies probing and summarizing skills to client statements. Responses address core messages from the client.
Recommend at least one suggestion for goal setting that aligns with the client's issue. 11%	Does not recommend at least one suggestion for goal setting.	Recommends a suggestion for goal setting but it does not align with the client's issue.	Recommends at least one suggestion for goal setting that aligns with the client's issue.	Recommends at least one suggestion for goal setting that aligns with client's issue. Identifies how the suggested goal aligns with the client's identity factors being considered.
Recommend appropriate additional services for the client. 11%	Does not recommend additional services for the client.	Recommends additional services for the client that are not aligned to the client's needs and goals.	Recommends appropriate additional services for the client.	Recommends appropriate additional services for the client aligned to client needs and goals, paying particular attention to client culture and personal identity.
Write clearly and logically, with correct use of spelling, grammar, punctuation, mechanics, and APA formatting. 10%	Does not write clearly and logically, with correct use of spelling, grammar, punctuation, mechanics, and APA formatting.	Uses sentence structure that is mostly clear, with a few minor spelling or grammatical errors, but fails to attribute quotes and citations in a few places, or allows some inconsistencies in APA style.	Writes clearly and logically, with correct use of spelling, grammar, punctuation, mechanics, and APA formatting.	Writes clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics; uses relevant evidence to support a central idea; and formats citations correctly using APA style.