information system
Snapchat releases first hardware product, Spectacles
https://www.wsj.com/articles/snapchat-releases-first-hardware-product-spectacles-1474682719
Pokemon Go and ‘accidental’ exercising
https://newsblog.drexel.edu/2016/07/18/quick-take-pokemon-go-and-accidental-exercising/
Pokemon Go introduces the general public to augmented reality gaming
The human body as touchscreen replacement
https://www.nngroup.com/articles/human-body-touch-input/
Weiser, The computer for the 21st century
http://www.pervasive.jku.at/download/weiser-orig.pdf
Bedford, Personas make users more memorable for product team members
https://www.nngroup.com/articles/persona/
Spencer, Card sorting: A definitive guide
http://boxesandarrows.com/card-sorting-a-definitive-guide/
Nielsen, How to conduct a heuristic evaluation
https://www.nngroup.com/articles/how-to-conduct-a-heuristic-evaluation/
Nielsen, 10 Usability heuristics for user interface design
https://www.nngroup.com/articles/ten-usability-heuristics/
Nielsen, Weekly user testing: TiVo did it, you can, too
https://www.nngroup.com/articles/weekly-user-testing-tivo/
Farrell, Test paper prototypes to save time and money: The Mozilla case study
https://www.nngroup.com/articles/mozilla-paper-prototype/
Nielsen, User satisfaction vs. performance metrics
https://www.nngroup.com/articles/satisfaction-vs-performance-metrics/
Nielsen, First rule of usability? Don't listen to users
https://www.nngroup.com/articles/first-rule-of-usability-dont-listen-to-users/
Faulstick, Real help for ‘fake smiles’ on Instagram
https://newsblog.drexel.edu/2016/10/21/qa-real-help-for-fake-smiles-on-instagram/
Perez, Microsoft silences its new A.I. bot Tay, after Twitter users teach it racism
Markoff and Mozur, For sympathetic ear, Chinese turn to smartphone program
Newman, Facebook is the best place to say … is it the right place?
Winters, Designing a product to was one of life’s difficult moments
Chowdhry, Facebook apologizes…
https://www.forbes.com/sites/amitchowdhry/2014/12/29/facebook-year-in-review-apology/#26ca6e9e5996
Hern, Facebook apologises…
Ricken: User testing the UX of car manufacturers’ mobile apps
Turner, Example UX docs and deliverables
http://www.uxforthemasses.com/resources/example-ux-docs/
Rohrer, When to use which user-experience research methods
https://www.nngroup.com/articles/which-ux-research-methods/
Laubenheimer, Preventing ... conscious mistakes
https://www.nngroup.com/articles/user-mistakes/
Laubenheimer, Preventing ... unconscious slips
https://www.nngroup.com/articles/slips/
Salim, Design guru Don Norman slams Apple’s ease-of-use ‘disservice’
http://www.idgconnect.com/abstract/10261/design-guru-don-norman-slams-apple-ease-disservice
Budiu, Memory recognition and recall in user interfaces
https://www.nngroup.com/articles/recognition-and-recall/
Pernice, Very large touchscreens: UX design differs from mobile screens
https://www.nngroup.com/articles/very-large-touchscreen-ux-design/
Bedford, Slider design: Rules of thumb
https://www.nngroup.com/articles/gui-slider-controls/
Bedford et al., 4 iOS rules to break
https://www.nngroup.com/articles/4-ios-rules-break/
· Johnson and Henderson, Conceptual Models in a Nutshell
http://boxesandarrows.com/conceptual-models-in-a-nutshell/
· Nielsen, Mental Models
https://www.nngroup.com/articles/mental-models/
· Axbom, The Difference Between an Interaction Designer and a User Experience Designer
https://axbom.com/difference-experience-designer-interaction-designer/
· Lowgren, Interaction Design
· Carroll, Human-Computer Interaction
https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/human-computer-interaction-brief-intro