writing assignment
Organizational Justice, Ethics and Corporate Social Responsibility
Chapter 2
Learning Objectives
Identify four different forms of organizational justice and the organizational impact of each.
Describe strategies that can be used to promote organizational justice.
Explain what is meant by ethical behavior and why organizations should be concerned about ethics.
Learning Objectives - continued
Explain ways of behaving ethically when conducting business internationally.
Describe the individual and situational factors responsible for unethical behavior in organizations and methods for minimizing such behavior.
Explain what is meant by corporate social responsibility, the forms it take, and the nature of the relationship between responsible behavior and financial profitability.
Organizational Justice: Fairness Matters
Study of people’s perceptions of fairness
Discussion will focus on:
Major forms of organizational justice
Relationship among these forms
Suggestions for promoting organizational justice
Organizational Justice: Fairness Matters
Forms of Organizational Justice and Their Effects (distributive, procedural, interpersonal, and informational)
Distributive
Examples
Injustice
Organizational Justice: Fairness Matters
Forms of Organizational Justice and Their Effects
Procedural
Criteria – Voice, consistency, accuracy, opportunity to correct errors, safeguards to protect against bias
Injustice
Organizational Justice: Fairness Matters
Forms of Organizational Justice and Their Effects
Interpersonal
Informational
Result
Group Value Explanation
Organizational Justice: Fairness Matters
Strategies for Promoting Organizational Justice
Organizational impact of injustice
Strategies
Pay workers what they deserve
Offer workers a voice
Explain decisions
Train workers to be fair
Ethical Behavior in Organizations: Its Fundamental Nature
Ethics matter
Improved financial performance
Reduced operating costs
Enhanced customer loyalty
Increased ability to attract and retain employees
Ethical Behavior in Organizations: Its Fundamental Nature
Ethics Matter – Study (from authors)
Ethical Behavior in Organizations: Its Fundamental Nature
What do we mean by ethics?
Moral values - People’s fundamental beliefs regarding what is right or wrong, good or bad
Ethics – standards of conduct that guide people’s decisions and behavior
Ethics and the law
Not the same
But used to promote ethical behavior
Example: Federal Sentencing Guidelines and SOX
Ethical Behavior in Organizations: Its Fundamental Nature
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Do we have a cheating culture?*
Tolerant of cheating behavior
Believe in cheating to achieve a goal
Perceive everyone around them is cheating in order to succeed
*Crittenden, V.L., Hanna, R.C., Peterson, R. A. (2009). The cheating culture: A global societal phenomenon. Business Horizons, 52, 337-346.
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Do we have a cheating culture?*
High School Students - Survey of Who’s Who Among American High School Students
80% admitted to cheating at least once
50% did not believe cheating was wrong
95% of cheaters have never been caught
College Students (survey 50,000 undergrads 60 US universities)
70% admit to cheating (defined serious test cheating or serious cheating on written assignments
40% admit to internet plagiarism (77% think not a big deal)
More professional oriented disciplines had higher rates of cheating
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Do we have a cheating culture?*
Studies show that cheating in college is a strong predictor of cheating in the workplace
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Good apples in bad barrels
Bad apples in good barrels
Both
Individual differences in cognitive moral development
Situational Determinants
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Individual Differences in Cognitive Moral Development
Kohlberg’s theory of cognitive moral development
https :// www.youtube.com/watch?v=aC7iGYb8hbE
Preconventional
Conventional
Postconventional
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Situational Determinants of Unethical Behavior (examples)
Some managerial values undermine integrity
Organizations sometime encourage behavior that violates ethical standards
Workers emulate the unethical behavior of their superiors
https:// www.youtube.com/watch?v=8rcxO6urHTE
Why Do Some People Behave Unethically, at Least Sometimes – and What Can Be Done About It?
Using Corporate Ethics Programs to Promote Ethical Behavior
Components of Corporate Ethics Program
Code of Ethics
Ethics Training
Ethics Audits
An Ethics Committee
Ethics Officer
A mechanism for communicating ethical standards
http:// www.tyco.com/uploads/files/Guide_to_Ethical_Conduct_2012_FINAL_ENG.pdf
Using Corporate Ethics Programs to Promote Ethical Behavior
Research – ethics programs
Ethics in the International Arena
https:// www.youtube.com/watch?v=wzq31hpGZOI
https :// www.youtube.com/watch?v=O2sW2wt3nLU
Ethics in the International Arena