Current event
Student Version
How Organizations and Environments Interact
Environments
Organization Environment Interface
Organizations
Change and Complexity
Competitive Forces
Turbulence
Information Management
Strategic Response
Mergers, Takeovers, Acquisitions, Alliances
Organization Design and Flexibility
Direct Influence
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–2
2
Five-Forces Analysis (Porter)
Performance of organizations in an industry
Power of Buyers
Level of Rivalry
Power of Suppliers
Threat of New Entrants
Threat of Substitute Products
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–3
3
Determinants of Individual Ethics
Family Influences
Situational Factors
Values and Morals
Experiences
Peer Influences
Individual Ethics
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–4
4
Managerial Ethics
Employees
Organization
•
Conflicts of interest
•
Secrecy and
confidentiality
•
Honesty
•
Hiring and firing
•
Wages and working
conditions
•
Privacy and respect
Subject to ethical ambiguities
•
Advertising and promotions
•
Ordering and purchasing
•
Bargaining and negotiation
•
Financial disclosure
•
Shipping and solicitation
•
Other business relationships
Economic Agents
•
Customers
•
Competitors
•
Stockholders
•
Suppliers
•
Dealers
•
Unions
Areas of concern for managerial ethics:
How the firm treats the employee.
How the employee treats the firm.
How the firm treats other economic agents.
How the firm handles its financial reporting
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–5
5
Fostering Ethical Organization Behavior
Train Employees
Written Code of Ethics
Individual Issues: Behavior, Conscience, Privacy
Top Management Involvement
Managing Ethical Behavior
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–6
6
Emerging Ethical Issues
Ethical Leadership (Integrity)
Ethics and Information Technology (Privacy)
Corporate Governance (Sarbanes-Oxley)
Ethical Issues in Organizations
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–7
7
Social Responsibility
The Stakeholders
The General Social Welfare
The Environment
Social Responsibility of Organizations
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–8
8
Approaches to Social Responsibility
Proactive Stance
Accommodative Stance
Defensive Stance
Obstructionist Stance
Highest Degree of Social Responsibility
Lowest Degree of Social Responsibility
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–9
9
How Business and Government Influence Each Other
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–10
10
Managing Social Responsibility
Legal compliance
Ethical compliance
Philanthropic giving
Formal Organizational Dimensions
Organization leadership and culture
Whistle Blowing
Informal Organizational Dimensions
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–11
11
Trends in International Business
Economic recovery from WWII
Decreasing isolation from competition
Increasing globalization of markets
International Business Trends
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–12
12
International Business Activity
Types of International Business Activity
Importing
Exporting
Licensing
Direct Investment
Alliances and Joint Ventures
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–13
13
The Context of International Management
International Management Functions
Political/Legal Environment
Government stability
Incentives for international trade
Controls on international trade
Economic communities
Economic Environment
Economic system
Natural resources
Infrastructure
Cultural Environment
Values, symbols, beliefs, and language
Individual differences across cultures
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–14
14
Quotas
Export restraint agreements
Tariffs
Controls on International Trade
International Trade Controls
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–15
15
The Structure of the Global Economy
European Union (EU)
North American Free Trade Agreement (NAFTA)
Latin American Integration Association
Caribbean Common Market
Economic Communities
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–16
16
Determinants of Organization Culture
Organization founder
Symbolic stories and ceremonies
Corporate success
Shared experiences
Organization Culture
© 2016 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
2–17
17