Week 7

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ANALYTICS, DATA SCIENCE,& ARTIFICIAL INTELLIGENCE,11 EDITION

Chapter 13 Slides

OPENING EXAMPLE

  • Opening Vignette
  • Sephora
  • The solution
  • Chatbots–information for company resources
  • Shade-matching

EXPERT SYSTEMS ANDRECOMMENDERS

  • Basic Concepts of ES
  • Experts
  • Expertise
  • Typical areas for ES Applications
  • Many areas!
  • Structure and Process of ES
  • Recommendation Systems

CONCEPTS, DRIVERS, AND BENEFITS OFCHATBOTS

  • What is a Chatbot?
  • Chatbot Evolution
  • Components ofChatbots and processof their use
  • Drivers and Benefits

ENTERPRISE CHATBOTS

  • The interest of Enterprises in Chatbots
  • Enterprise Chatbots
  • Knowledge for Enterprise Chatbots

VIRTUAL PERSONAL ASSISTANTS

  • Assistant for Information Search
  • Amazon Alexa and Echo
  • Apple’s Siri
  • Google’s Assistant
  • Knowledge for Virtual Personal Assistants

IMPLEMENTATION ISSUES

  • Technology Issues
  • Disadvantages and Limitations of Bots
  • Quality of Chatbots

WRAP UP

  • Review the Chapter highlights
  • Review the key terms
  • Complete the weekly homework
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