Case Study: Decision-Making Process

Case Study: Decision-Making Process

Terry likes to use humor in the workplace. However, Terry's jokes sometimes cross the line. You notice others, especially the two new employees, look uncomfortable with Terry‘s humors. When Kim, a newly hired employee, tells Terry, "I'm a bit uncomfortable with that remark," Terry replies, "Don‘t be so uptight. I'm just joking. It‘s who I am." "Then you need to change," retorts Kim. • Is this an issue? Why or why not? • How do you feel Terry responded to Kim's comment? • How do you feel Kim responded to Terry's response? • What do you think Kim's impression of Terry is after this incident? • What do you think Kim's impression is of the workplace? • What kind of workplace culture is established? • How else could this situation have been handled? • How would you feel as an outside observer on the scene? • Genders are not stated in the example. How might knowing the gender of "Terry" and "Kim" impact your answers?

Rubric

MGT-331 Case Study Rubric (1)

MGT-331 Case Study Rubric (1)
Criteria	Ratings	Pts
This criterion is linked to a Learning OutcomeAnalysis of Questions	12 pts Excellent All questions were adequately answered to include detailed responses. 7.2 pts Good Some or all of the questions were adequately answered. However, some questions lacked details. 0 pts Poor A lot of questions were not answered and/or lacked details.	12 pts
This criterion is linked to a Learning OutcomeGrammar	13 pts Excellent No spelling, punctuation, or grammatical errors. 7.8 pts Good Few spelling and punctuations errors, minor grammatical errors. 0 pts Poor Too many spelling, punctuation and grammatical errors that it inters with the meaning.	13 pts
Total Points: 25