Information Systems Unit 6 Assignment: Cloud Monitoring Strategy Development

secure2026
Casescenario.docx

Case Scenario

Pain Point

Scenario

Artifact / Evidence

Seasonal demand surges

During the Black Friday sale (Nov 2024), user traffic spiked by 280% within 4 hours, overloading front-end servers and increasing page load times beyond 3s.

Attached: Load test results and traffic logs from Nov 2024

Inconsistent latency

Latency in Tier-2 cities (e.g., Jaipur, Kochi) reached 2.8s due to uneven CDN distribution and regional peering issues.

Attached: New Relic latency heatmap by region

Rising infrastructure costs

Monthly AWS bills rose 34% from Aug–Oct 2024 due to idle reserved instances and underused GPU instances for image processing.

Attached: AWS Cost Explorer report (Q3 2024)

Limited visibility

Lack of unified monitoring across microservices led to a 45-minute delay in detecting cart service failure on 12 Sep 2024.

Attached: Incident postmortem + Grafana dashboard

Deployment Delays

Monthly feature deployments missed deadlines due to lack of CI/CD integration and environment drift.

Suggested Artifact: CI/CD Failure Logs or DevOps Timeline Chart (to be created)

Four-panel technology operations infographic. The upper-left chart, "Seasonal Demand Surges," shows load test results increasing from about 12,000 to over 30,000 during a Black Friday sale, indicating a 260% spike. The upper-right heat map, "Inconsistent Latency," shows higher response times around Jaipur and Kochi. The lower-left bar chart, "Rising Infrastructure Costs," displays AWS spending increasing by approximately 34% from August to October 2024. The lower-right monitoring chart, "Limited Visibility," shows a sharp spike in HTTP failed requests for a cart service on September 12, 2024.

Gantt chart titled “Feature Deployment Timeline.” The horizontal axis represents time from April through September, and the vertical axis represents task duration. Multiple teal bars illustrate overlapping project tasks. A dashed diagonal line labeled “Planned” shows the intended project trajectory. Near July and August, a red bar labeled “Delay” appears below the planned path, indicating a schedule setback that causes later tasks to shift further into August and September.

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