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CaseAnalysisWksht2.doc

Case Analysis – MGT 302 2

This assignment has two elements: the worksheet and the ethical analysis. The worksheet is an analysis: understand the significant problems; discern the surface and underlying causes and; and develop recommendations for improvement explicitly based on management principles.

Demonstrate your understanding of ethical systems in the ethical analysis section that follows. This is a synthesis section, in which the various recommendations above are considered as a whole (through the Markkula process).

Worksheet Instructions. This worksheet follows the format of the case study videos posted in the course. Type directly in the cells of the worksheet, which will expand as you type. Say as much as you need in each cell for a full analysis.

Describe each significant symptom (i.e., a problem or case fact) in its own cell (left column). These should be significant symptoms, “the vital few” problems that, if fixed, would greatly improve the organization. Then, discuss what causes the symptoms. Look for layers, i.e., surface causes and underlying ones. Then develop recommendations.

Recommendations must be based on management principles, not merely personal opinion, with the management principle clearly explained. In the right-hand column, (a) explain your recommendation, (b) then the management principle on which is it based, and (c) explain how and why that principle is relevant (how it relates to the symptom and its causes). There can be more than one recommendation/principle for one symptom.

Ethical Analysis. In this section discuss the ethical implications of your recommendations, explicitly based on the Markkula process, discussing your decisions at each step of the analysis, i.e., each ethical theory that you analyze your recommendations against.

Your Worksheet and Ethical Analysis

Your Name(s): Case Title:

Describe the symptom (problem i.e., case fact)

Causes—both surface and underlying

Recommendations for improvements and mgt. principles used

Note. To add more rows, click on the empty cell in the lower right, and press the Tab key. No need to delete any unused rows.

Ethical Implications of Recommendations

(Explain your Markkula analysis, i.e., why you set the pointers where you did.)

Utility:

Rights:

Justice:

Common Good:

Virtue:

Overall synthesis of the perspectives and conclusions, and any changes to recommendations as a result:

Revised Oct. 2020 by Dr. Ball (sball@sienaheights.edu).