Complete the Capstone Abstract. See PowerPoint and use the example capstone abstract as guide. 120-180 words

A SYSTEMATIC REVIEW OF THE EFFECTIVENESS OF TELEHEALTH/TELEMEDICINE

IN IMPROVING ACCESS TO CARE AND PATIENT SATISFACTION

Student Name

Capstone Project

In partial fulfillment of the degree Master of Public Health

National University

End of Course Date

I accept this capstone project on behalf of the Community Health Department, School of Health and Human Services, National University. Below the faculty who taught the capstone course, and the MPH Program Director will sign.

__________________________________________ ___________

Faculty/Professor of Capstone Date

Brandon Eggleston PhD

__________________________________________ ___________

MPH Program Director Date

Tyler Smith PhD

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Abstract

Objective: This systematic literature review aims to provide a comprehensive synthesis of the impact of Telehealth and Telemedicine in improving access to care and increasing patient satisfaction in various healthcare services before, during, and maybe after the COVID-19 pandemic.

Design: Systematic literature review.

Methods: This systematic review was conducted from January to February 2022 using comprehensive and general searches throughout the National University Smart Search, EBSCO Host, ProQuest, and Google Scholar databases. The publication date range was from 2008 to 2022. After collecting articles from databases, further selection was performed by reading the abstract and results. The chosen articles were further studied by reading the entire text to analyze the research questions.

Results: The articles studied in this systematic review strongly supports that telehealth and telemedicine play an essential role in increasing access to care and improving satisfaction rate. During the COVID-19 pandemic, telehealth and telemedicine were deployed unprecedentedly, providing continuous care for patients of various services.

Conclusion: Telehealth/Telemedicine has a remarkable impact in widening access to care and a high satisfaction rate. It is poised to provide public health, relieve pressure on to healthcare workforce, and help to reduce financial stress to many.

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Keywords: Telehealth, Telemedicine, Barriers, Access to Care, Patient Satisfaction

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