total quality management

SEMESTER 392

Total Quality Management (BUS 243)

ASSIGNMENT 1

Prepare a presentation for the given below topics: (Choose any one)

1. Choose any service company and discuss the application of quality by its two components (People & Technology).

2. Choose any manufacturing company and discuss the application of quality concerns at any four functions of the system.

Instructions:

· Number of students in a group: 3-4

· Submission via Blackboard. Submission should include one document arranged as the following:

· Cover page

· Report

· Presentation

· Name of the file should be labeled as the following: [BUS 243/Group #/Sec #]

· Evaluation will be based on individual contribution and also Group work

· Summary should be submitted as Report with the references.

(Justify the text, Use Font: Times New Roman, Font Size 12, and Line Spacing: 1.5, References in APA format)

· Due date: week 6 (during class timing)

· Time allotted - 10 minutes for each group.

Grading Rubrics: