Qualitative

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The Promise of an Accumulation of Care: Disadvantaged African-American Youths’ Perspectives About What Makes an After School Program Meaningful

Jeffrey J. Bulanda • Katherine Tyson McCrea

Published online: 2 November 2012

� Springer Science+Business Media, LLC 2012

Abstract African-American youth growing up in dangerous, deprived homes and communities are at great risk of developing impaired relationship capabilities,

which disadvantages them further in the workplace and in their personal lives.

While after-school programs have well-documented positive effects, researchers

have called for better understanding of improving youths’ engagement in services

and their constructive relationship skills. Here, we report on a project using par-

ticipatory action methods to engage poverty-level African-American youth in

developing a leadership development program they would find most meaningful.

Stand Up Help Out (SUHO) gave youth three layers of caregiving experience:

receiving care from instructors, giving and receiving care from peers, and providing

care through constructive community action initiatives and mentoring elementary

school children. Findings were that: (1) participation and retention of youth in

SUHO were considerably higher than national averages; (2) youth reported that

SUHO made it possible for them to have better relationships as friends, romantic

partners, and in academic settings, and they looked forward to being better parents,

(3) youth developed positive peer relationships despite a context of mistrust and

gang violence, (4) youth actively sought out relationships with caring adults and

identified what was most meaningful in those relationships, and (5) youth deeply

valued the opportunity to develop their ability to care for others.

A previous version of this study was presented at the Illinois Society for Clinical Social Work, Jane

Roiter Memorial Lecture Series, in December, 2011.

J. J. Bulanda

Aurora University School of Social Work, 347 S. Gladstone Ave., Aurora, IL 60506, USA

e-mail: jbulanda@aurora.edu

K. T. McCrea (&) Loyola University Chicago School of Social Work, 820 N. Michigan Avenue, Chicago, IL 60611,

USA

e-mail: ktyson@luc.edu

123

Child Adolesc Soc Work J (2013) 30:95–118

DOI 10.1007/s10560-012-0281-1

Keywords Disadvantaged youth � After school programs � Self-determination theory � Caregiving heuristics

Introduction

This study reports on preliminary findings from an ongoing participatory action

project providing after-school leadership development services for disadvantaged

African-American youth, a program termed Stand Up Help Out (SUHO,

www.standuphelpout.org). The program aims to develop youths’ capacity for

constructive relatedness with adults, peers, and younger children. Increased capacity

for constructive relatedness can strengthen their personal and professional compe-

tence, despite the considerable challenges they face of poverty, community vio-

lence, educational disadvantage, social exclusion, and racial discrimination. The

SUHO services evaluated here were developed from Summer, 2006 through Fall,

2007 by systematically honing services in response to youth feedback. Services

offered youth three levels of care: individual personal and career counseling, peer

support, and opportunities to constructively remedy community problems, such as

mentoring elementary school children.

Responding to priorities generated by previous after school program researchers

(Deschenes et al. 2010; Durlak and Weissberg 2007; Granger and Kane 2004; Halpern

2006; Proscio 2003; Proscio and Whiting 2004), who call for programs to improve

youth engagement and better understand how to develop youths’ constructive

relationship abilities, the research reported here addresses three central questions:

(1) What do disadvantaged African-American youth find most valuable about

after school program services?

(2) How can we understand, given previous research and youths’ feedback, the

nature of the constructive relationship skills that an after school program can

develop in disadvantaged youth?

(3) What does the process of developing those constructive relationship skills look

like from the youths’ perspectives?

Background: Priorities for After School Programs for Disadvantaged Youth

Trauma and Risks

By comparison with youth in privileged environments, severely disadvantaged

youth experience higher rates of community violence (Osofsky et al. 1993; Richters

and Martinez 1993; Schwab-Stone et al. 1995), hostility and aggression within their

schools (Laub and Lauritsen 1998), domestic violence (Raphael and Tolman 1997),

child abuse and neglect (Coulton et al. 1995; Drake and Pandy 1996), and disrupted

parental attachments (Bolland et al. 2001; Fox et al. 2005; Leventhal and Brooks-

Gunn 2000, 2003). The symptoms resulting from such traumatizing experiences can

include suicidal and homidical ideation, substance abuse (Clark et al. 1997),

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dangerous sexual practices (Voisin et al. 2007), pervasive anxiety, hopelessness and

helplessness about changing their futures, difficulty thinking clearly, increased risk-

taking behaviors, physical aggression in response to interpersonal conflict,

impairments in attachment, affect regulation, memory and concentration, learning,

and self-concept. Even just a few of those serious symptoms interfere with youths’

competence in the workplace and personal life (Cook et al. 2005; Garbarino et al.

1992; Schwab-Stone et al. 1995). Clearly, youth living in high-risk environments

must have opportunities to experience healthy relationships to prevent lasting post-

traumatic reactions, provide healthy exemplars, and offer healing relational

experiences—but such services tend to be in short supply in their communities.

Taylor (1995) found that many of the inner city teens he studied were not able to

identify individuals they regarded as role models in their lives. He reported that the

youth stated they wanted to ‘be myself’ and had little interest in forming

relationships with potential role models, resulting from a lack of trust and

confidence in their social environment and current social network. The youth,

rather, turned to their peers as their primary source of interpersonal support and

influence, making them even more prone to gangs and other negative peer

influences. Even in a context as seemingly different as Lithuania, youth in conflict

with the law stated their sources of support were almost exclusively from street

peers rather than from family, relatives, or teachers (Rimkus 2011).

The Potential of After School Programs

Researchers have noted that rather than searching for one ‘magic bullet,’ effective

interventions need to build up an accumulation of protective factors to develop

youths’ resilience (Masten and Coatsworth 1998). Yet, disadvantaged African-

American youth, in particular, experience more social exclusion from supportive

social services, despite their considerably greater risks for suffering consequences of

multiple psychosocial traumas. For instance, attrition from mental health services

for disadvantaged African-American youth ranges from 30 to 60 % (Kazdin 2003).

After-school programs have great potential for helping to remedy the social

exclusion of disadvantaged youth, as they are potentially are less stigmatizing than

formal mental health services and could be better venues for outreach. However, a

comprehensive effort to strengthen after-school program resources in three cities

termed MOST (Halpern et al. 2001) concluded that many more effective after-

school programs are needed, as only 10–15 % of disadvantaged youth participated

in such programs. A decade later, the relative shortage of after school programs for

disadvantaged youth has continued, as reported in a recent survey of programs in six

cities (Deschenes et al. 2010).

After school programs can play a valuable role in supporting disadvantaged

youths’ abilities to cope with the stressors they face. As Halpern (2006) notes, after

school programs have existed for over 100 years, have had numerous emphases (the

arts, physical education, academic, civic, etc.), and have been applied with children

and youth of all ages.

One reason after school programs can be helpful is because they provide

participating youth with opportunities for mentoring by instructors. Research

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indicates mentoring relationships can bring about significant changes in the lives of

the mentees, impacts that are mediated by a number of factors, including the youth’s

interpersonal history, social competencies, developmental stage, relationship

duration, program practices, family context, and neighborhood ecology (Rhodes

2002, 2005). The cornerstone of an effective mentoring relationship is a strong

interpersonal connection characterized by mutuality, trust, and empathy. This

connection is built over time 1

as,

It seems more likely that successful mentoring of youth is more often

characterized by a series of small wins that emerge sporadically over time. Yet

these mundane moments, which might be laced with boredom, humor, and

even frustration, can help forge a connection from which the mentee may draw

strength in moments of vulnerability or share triumph in moments of

accomplishment. (Rhodes 2005, p. 32)

What makes mentoring relationships work? Taking an historical perspective to

address this question, as early as 1935 the child psychoanalyst and educator

Aichhorn, in his book Wayward Youth, described how the seemingly simple act of having a caring conversation while walking home with a troubled teenager on a

regular basis could help the youth develop needed internal psychological structure,

surmount developmental difficulties, and resume a more normal development track.

Adolescence, as subsequently formulated within a psychoanalytic framework by

Blos (1979), presents a unique opportunity for the person to become an individual

by separating psychologically from dependency on parental relationships—a

‘‘second individuation’’ after the first one accomplished hopefully, as Mahler

et al. (1975) point out, during the toddler years, which should result in a ‘‘lifelong

identity’’ (p. 109). Optimally, during the second individuation process the

adolescent consolidates ego stability, the capacity to love those outside the family,

and reliable self-esteem conferred by the ideals of a flexible yet consistently strong

superego (Blos 1979). In order to accomplish those psychological developments,

adolescents manifest a number of phase-specific intense needs. Perhaps most

importantly for understanding the potential impact of after-school and mentoring

programs is that adolescents experience an intense ‘‘object hunger’’ for peer and

adult relationships outside the family (Ibid p. 160). The extra-familial relationships

established during adolescence can foster renewed internalization of the positive

aspects of the early child-caregiver experience, and support adolescents’ consol-

idation of an identity differentiated from dependency on family relationships.

More recently, the extensive longitudinal study by Sroufe and colleagues at the

University of Minnesota (Sroufe et al. 2005) documents how aspects of early

experience, such as ‘‘working models’’ (their term, following Bowlby) of self and

caregiver internalized in infancy, determine connectedness in relationships and

predict adolescents’ capacities for stable intimacy and academic accomplishment.

While they found that many aspects of the ‘‘working models’’ appear to develop in a

1 In this regard, the Stand Up! Help Out! program actively seeks to develop long-lasting mentoring

relationships, as youth are eligible to return to subsequent programs. Youth who are not currently

apprentices are encouraged to come back for additional supports, such as assistance with resume-writing,

letters of recommendation, etc.

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straightforwardly linear fashion from early childhood experiences, their findings

also led them to posit an ‘‘organizational development’’ view of the mind. They

emphasize that personality capacities also are emergent, evolving from contempo-

rary relationships and from individuals’ experiences of their own agency.

Building on the developmental approaches of Blos and Sroufe et al., one can

speculate that after school programs with strong emphases on stimulating positive

peer experiences and supportive mentoring can have preventative and even

therapeutic effects for disadvantaged adolescents. Those youth who experienced

very positive early caregiver-child relationships, with a healthy attachment and

separation-individuation process, can find support for their age-appropriate efforts

to organize identities for themselves that are differentiated from their families of

origin. Those youth who may have suffered more traumatizing early relationships

may use the after-school program supports to experience competence and

connectedness, and to explore developmental tasks with help not otherwise

available for them. The rich relationship support made possible in after-school

programs and mentoring relationships thus can have considerable value in

preventing maladaptive responses to the challenges of adolescence, especially for

those youth who may have suffered developmental stressors such as parental neglect

or abuse.

Coming up to the present, there is considerable need for more specific research

about how mentoring can best be organized to support adolescents’ healthy

development. After completing a comprehensive review of literature on mentoring

relationships, DuBois and Karcher (2005, p. 8) stated that, ‘‘At present, interrela-

tionships between theory, research, and practice are lacking in many important

respects and thus in need of greater cultivation.’’ Rhodes (2005) also argued that

further research needs to address the question, ‘‘How does mentoring work?’’ Hirsch

and Wong (2005) commented that mentoring relationships in after school programs

are different than formal mentoring programs, and recommended that researchers

use a variety of methods to study after school programs, include diverse

environmental settings, and study the impact of program organizational structure

on after-school mentoring (p. 373–374).

Evaluating after school programs is complicated given the different community

contexts and students the programs serve, which greatly multiply the variables

impacting youth. Moreover, compared to other fields such as early intervention,

there has been a relative lack of applied research about after school programs

(Halpern 2006). Studies that have evaluated after-school programs ranged from an

intensive study of the beginnings of After School Matters in Chicago [the program

funding SUHO (Proscio 2003)], to a large-scale meta-analysis of 73 experimental

research design program reports (Durlak and Weissberg 2007), to a report of after

school programs in four cities (Proscio and Whiting 2004), and a recently completed

mixed methods investigation of 200 programs in six cities (Deschenes et al. 2010).

All found after school programs are cost-effective and have numerous positive

effects. In one study, participating youth improved grades and graduation rates and

reduced failure and drop-out rates by comparison with themselves prior to

participation and by comparison with non-participating youth (Goerge et al. 2007).

After school programs reduced by one-sixth the likelihood that high school

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freshman boys would be involved in a crime (Newman et al. 2000, p. 10). In sum,

findings that after-school programs can improve youths’ academic and personal

outcomes are now no longer in question.

However, Halpern (2006), arguably the leading researcher in the field, emphasized

that a broad-brush approach in which dozens of programs are studied using ‘‘off the

shelf’’ measures, grades, and test scores cannot maintain fidelity to participants’

cultures, specific developmental needs, community contexts, and individual program

variations. In fact, Halpern (2006) called conclusions based on such approaches ‘‘The

big lie.’’ Instead, he and other researchers (Durlak and Weissberg 2007; Proscio and

Whiting 2004) have called for more in-depth studies of programs with specified

populations, to understand, with fidelity to the participants’ specific contexts and

developmental processes, how after-school programs can best achieve positive

outcomes for youth. Understanding how to promote youths’ participation is vital, since

as Granger and Kane (2004) note, programs cannot be effective if students do not

attend (they had found that average after-school program attendance by elementary

and middle school students was only 1–2 days per week). Priorities generated by other

researchers are to understand what children and youth participants experience as

meaningful, in order to foster their engagement (Deschenes et al. 2010) and to

understand more about how after school programs can help students develop specific

relationship skills (Durlak and Weissberg 2007).

Here we respond to those priorities, as this is an in-depth study of a single

program, focusing on the perspectives of children and youth about services, so as to

better understand how to promote student engagement and the development of their

relationship skills. Because participatory action research methods have a track

record of effectively reducing social exclusion of disadvantaged youth from social

services (Macran et al. 1999), we combined a participatory action and qualitative

approach. Youths’ perspectives offer important insights for service planners and

researchers, especially since the majority of after school program researchers have

studied youths’ behavior or test scores (a 3rd person perspective), rather than seeking

youths’ opinions about services (a 1st person perspective). Self-determination theory

(Ryan and Deci 2008; Ryan et al. 1994), relationship-focused psychodynamic theory

(Solomon and Siegel 2003; Wallin 2007) and trauma treatment theory (Courtois and

Ford 2009) provided the theoretical contexts for program planning and evaluation.

We termed the constructive relationship capacities to be influenced by the program

caregiving heuristics: Psychological structures that ground individuals’ decisions in caring for themselves and others (Tyson McCrea and Bulanda 2008, 2010). These

theoretical foundations are further discussed below.

The Program and the Participants

Stand Up Help Out

The adolescent leadership development program, SUHO, is an apprenticeship in

social work for African-American youth residing in socioeconomically disadvan-

taged neighborhoods. Training the youth in principles of the profession of social

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work, SUHO focuses on helping youth respond actively and constructively to the

many challenges of living in a poverty-level community. To develop youths’

professional skills, SUHO treats program participation like employment: The

apprentices interview for positions, are paid a stipend (averaging $400 during

2006–2008), and are expected to learn and maintain professional standards of

conduct (per After School Matters, the program’s primary funder since 2006).

Typically, summer programs last for 6 weeks and meet 5 days a week for 4 h a day.

School-year programs last 10 weeks and meet 3–4 days a week for a total of 9 h per

week.

SUHO was first funded in 2006, during a time of forced community

fragmentation, as public housing was being torn down and replaced with mixed-

income housing to which most youth could not be admitted (Venkatesh and Celimli

2004). SUHO is youth-led: youth actively plan program goals and activities,

evaluate the program (for instance, by interviewing each other to gather opinions

about program strengths and weaknesses, see Appendix), and contribute to future

program design. After an initial period in which we carried out a community needs

assessment and conducted three pilot SUHO programs for one year, refining them in

response to youths’ feedback, we systematically studied the impact of two (Summer

and Fall 2007) SUHO programs on the variable of youths’ capacities for

constructive relating (defined more specifically below).

The youth were remarkably productive. Major accomplishments of Summer, 2007

youth were learning non-violent conflict resolution strategies, authoring Beyond the Stars (a social skills curriculum for elementary school children), teaching and mentoring forty elementary-age children, creating a documentary about using

nonviolent strategies to respond to community violence, and completing two college

tours and an updated resume. Participants in the Fall program also went on college

tours, completed resumes, learned about non-violent conflict resolution, mentored 60

elementary school children, and planned community health and safety fairs.

Team building was a central component in achieving these accomplishments. All

projects required teamwork and all participants had opportunities for leadership on

the various committees. A weekly ‘‘sharing circle’’ took place. During this time,

they were able to share personal beliefs, stories, and concerns ranging from

‘‘favorite food’’ to ‘‘biggest insecurity.’’ This was also a time for the youth to give

feedback about the strengths and needs of the programming as well as to participate

in strategic planning (i.e., what the group wanted to accomplish in future programs).

The SUHO program prioritized providing supportive counseling to youth,

especially those who reported traumas verbally or conveyed their need non-verbally

(by withdrawal or context-inappropriate aggression). Instructors were M.S.W.

School social workers and/or graduate students in social work, who in turn received

clinical supervision from a supervisor with more than 25 years clinical social work

experience with children and youth. Youth also received counseling as-needed by

graduate-level social work interns. 2

Instructors developed goals for individual

2 SUHO instructors and interns thus had much more education and specific training in counseling,

compared to most after-school program instructors, whose highest educational credential tend to be high

school diplomas (Halpern 2006).

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personal and professional development with the youth, and also provided counseling

as needed.

Involving the youth thoroughly in program design, evaluation, and proposal

conceptualization may have contributed to the program’s appeal and youths’

attendance, as SUHO program attendance rates were 88 % (Summer 2007) and

90 % (Fall 2007), quite high compared to other after school programs. For instance,

Deschenes et al. (2010), in their survey of 200 after school programs in six cities,

defined high participation as 70–79 %. (In SUHO, attendance meant that students

were only allowed three absences and were expected to be punctual, carry out

responsibilities, and handle peer relationships without fighting). Whereas in

Chicago in 2005, about twice as many youth applied for After School Matters

Programs as there were spaces available (Proscio and Whiting 2004), SUHO

regularly had four times as many youth applying as could be accepted. Youth also

voted with their feet by attending more than one program, as 15 (47 %) chose to

participate in both Summer and Fall 2007 programs, deemed a high level of

retention compared to other programs for older youth by Deschenes et al. (2010).

Participant Characteristics

There were 32 African-American participants in the research reported here, aged

14–16, all residing in poverty-level communities. 3

While all SUHO youth had

sufficient motivation to seek out and regularly attend an after-school program, all

were exposed to potentially traumatic events in their homes and/or communities.

Many of the SUHO students were in schools that had been evaluated as among the

worst in a city that in turn has some of the worst schools in the country (facing

challenges such as that 85 % of Chicago’s public school students are from low-

income families, cited in Proscio 2002). The SUHO apprentices reported problems

including a lack of textbooks, gang warfare in school hallways, and hostile and

sexually seductive school staff. All 32 SUHO participants had witnessed a fatal act

of community violence and/or had a family member killed. The majority reported

having received violent corporal punishment, 16 (50 %) reported separation from

birth parents and residing in foster care or with a kin guardian, and 10 % reported

having been sexually abused (this percentage is probably low given that most youth

did not regard seduction by a much older adult as abuse). Many often were hungry

and lacked adequate housing and food. Many suffered from impaired interpersonal

skills indicating traumatic reactions, ranging from being severely withdrawn to

being disruptively humorous, verbally insulting, aggressive with peers, and

professing pervasive mistrust.

An important context for understanding the SUHO program and its impact is the

fact that youth were often being traumatized while services were occurring (despite

instructors’ assiduous efforts at child protection). Those traumas included educa-

tional deprivation, lack of adequate food, clothing, and shelter, being targets of

3 In concert with codes of ethics and human subjects regulations, confidentiality is protected by using

pseudonyms and disguising potentially identifying information.

102 J. J. Bulanda, K. T. McCrea

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muggings, gunfire, and other violence, sexual seductions by adults, and pressures to

join gangs, drop out of school, and abuse drugs and alcohol.

Methodology

Conceptual Background: Self-determination Theory and Constructive

Relatedness

The SUHO program used self-determination theory as one conceptual foundation.

Self-determination theory (SDT) draws from humanistic, psychoanalytic, develop-

ment, behavioral, cognitive, and post-modern theories in a well-researched theory of

human development and psychological change (Ryan and Deci 2002, 2000). SDT

posits that humans experience well-being when interactions with their environments

satisfy their needs for self-determination, understood as comprised of competence,

autonomy, and relatedness (Ryan and Deci 2000, 2002, p. 6). Competence is a

person’s assessment of her/his capability to successfully complete a task, a ‘‘felt

sense of confidence and effectance in action’’ (Ryan and Deci 2002, p. 7).

Autonomy concerns perceived internal locus of control related to choices,

acknowledgment of feelings, and opportunities for self-direction (Deci and Ryan

2000).

Relatedness—the central part of the dependent variable in our study—refers to ‘‘feeling connected to others, to caring for and being cared for by those others, to

having a sense of belongingness both with other individuals and with one’s

community’’ (Ryan and Deci 2002, p. 7). The concept of relatedness thus is

consistent with and builds upon the contributions of Mahler et al. (1975), Blos

(1979), and Sroufe et al. (2005) described above. ‘‘Constructive’’ is added to the

term relatedness for our dependent variable because youth can feel very invested in

activities such as gang membership or bullying, yet those are destructive forms of

relating.

SDT, like psychodynamic theories (Wallin 2007), holds that relationships are

internalized throughout the lifespan, using both conscious and unconscious

processes, forming mental representations of self and other that direct an

individual’s perception of events and future planning (Ryan et al. 1994). As was

mentioned previously in incorporating concepts from psychodynamic, object

relations, and attachment theories (Mahler et al. 1975; Blos 1979; Sroufe et al.

2005), adolescents in the throes of the individuation and separation process do best

when they can sustain an experience of healthy emotional reliance on adults as well

as on peers (Ryan et al. 2005). Following SDT, we designed SUHO to maximize

youths’ experiences of autonomy, competence, and relatedness. This study focuses

specifically on relatedness.

Our focus on constructive relatedness draws in part from Rauner’s (2000)

seminal work on caring in six youth programs. She focused on developing caring

behaviors, arguing that caring is a necessary context for growth and that it occurs on

many levels: spontaneous individual contacts, actions of professionals, the structure

of organizations, and society (p. 3). Fundamentally, caring is ‘‘the ‘stuff’ behind

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transforming experiences and relationships… care is practice: it happens in real time, and it is tangible’’ (Rauner 2000, p. 19).

Constructive relatedness as defined here can be regarded as one element of what we have previously defined as caregiving heuristics: patterned, action-oriented,

value-based, structures within subjective experience comprised of four elements: (1)

specific guidelines for action that are value-based, (2) ‘‘tacit’’ knowledge, (3)

compassion and related emotions including pleasure in the developmental

accomplishments of a cared-for person, and (4) problem-solving strategies related

to caregiving (Tyson McCrea and Bulanda 2008, 2010). Here, the term heuristics

refers to psychological structures that guide choice, and caregiving heuristics

specifically guide caring for others and oneself. From a general psychodynamic

point of view, a caregiving heuristic may be understood as an ego function grounded

in identifications (‘‘working models’’ following Bowlby and Sroufe et al. [2005] as

mentioned previously) and problem-solving processes, aimed to fulfill superego

ideals about optimal caregiving which also are based in identifications with (past

and present) important others. It seems likely that people develop their caregiving

heuristics throughout life, but especially when they have opportunities to receive

and provide caregiving.

Improving Ecological Validity of Measurement Procedures

To study SUHO, a considerable initial problem had to be addressed. While after

school program evaluation research has understandably (and valuably) typically

employed standardized measures to evaluate outcome, we (like Halpern 2006)

found there were significant problems with the reliability and validity of such

measures when applied to study the relatedness of African-American, poverty-level

urban youth. Despite trying multiple scales and multiple ways of administering

them, including having youth read them to each other, youth regarded the

standardized scales as irrelevant and either rejected them altogether or else politely

filled them out rapidly and clearly without thinking or valuing the content. Further,

there were no scales available that measured exactly, in the vernacular of poverty-

level urban African-American youth, the youths’ self-experience of their related-

ness. Accordingly, to study the impact of SUHO on the youth’s relatedness, it was

important to develop a theory-based dependent variable that was flexible enough to

be culturally relevant and researchable in the context of a participatory action,

youth-led commitment, hence our focus on constructive relatedness.

Participatory Action Commitment

This research is part of an ongoing participatory action research project, which took

its focus from the fact that residents in the poverty-level community in which SUHO

services were offered prioritized helping their youth but refused to be involved in

research because, as they put it, ‘‘people study us and walk away and our

community is no better.’’ When we asked whether we could do only research that

involved them as partners and focused on their self-determination, the answer was a

resounding ‘‘yes.’’ In keeping with that commitment, we involved disadvantaged

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youth in designing and evaluating their social services, including identifying the

problems the social services would remedy.

Participatory action research (PAR) is based on the value that local knowledge

has distinct epistemological and political (social justice) benefits. Researchers are

not spectators, but rather actively reflect upon and construct their research process

(Baert 2005). PAR maximizes the reflective contributions of participants, yielding

valuable findings unobtainable using other methods because it reduces some of the

demand characteristics that can occur when disadvantaged persons feel alienated

from researchers who ‘study’ them as strangers (Fine and Torre 2006; Stringer

2007). We aimed to focus on youths’ subjective experiences so as to increase

ecological validity and fidelity to their culture, which is especially important given

the youths’ context of racial discrimination and social exclusion (so the research

does not replicate those malignant processes). A disadvantage of focusing on youth-

perceived causal connections between the program services and their relatedness is

that one then cannot control for variables outside the youths’ awareness that could

have impacted their relatedness. As one (and clearly partial at best) corrective for

this problem, in data analysis we focused on youths’ self-reports of their experiences

of changes they attributed to participating in the program.

Applying the principles of PAR and empowerment evaluation (Fetterman and

Wandersman 2004) made the SUHO program and research about it youth-led.

Youth participated actively in identifying the community problems the program

addressed, took active leadership in the program’s small and large groups and in the

community forums they planned and led, and at the end of the programs,

interviewed each other to so as to optimize their frankness about program quality

(see Appendix for interview protocol).

Data Collection and Analysis

Data collection occurred in several ways to maximize the benefits of triangulation.

The first step was for youth to write down three reasons that they joined the

program, providing information both about their motivation and expectations and

providing the base for the program’s mission statement. This step also introduced

youth to their roles as researchers, since youth began to develop questions for the

end-of-program evaluation. Three youth interviewers (who interviewed peers for the

end-of-program evaluation) and two youth researchers (who gathered systematic

field notes) were selected and trained. Each week a roundtable discussion was held

to talk about how the program was running and receive feedback about the program

from youth (which was transcribed by the instructors and two youth researchers). In

addition, the instructors met individually with two different students each week to

gain a more in-depth discussion of how the program was running; these sessions

were recorded in the instructors’ journals. The two instructors rotated in gathering

field notes on an ongoing basis. Because the qualitative data were collected over a

sustained time period, researchers could study interactional processes and assess

relationships between variables as they took shape in the program (Miles and

Huberman 1994). In the last week of the program, the three youth interviewers

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interviewed the youth, so that all had the opportunity to provide feedback about the

impact of the program for them (see Appendix for interview protocol).

While consumer evaluations of programs are prone to the problem that consumer

bias will be overly positive, there are many ways to try to regulate this bias. First,

one can elicit and focus on negative comments (utilized previously in McCrea and

Spravka 2008) during data collection and analysis, which was implemented here.

Another corrective for overly positive responses to the program is that both

culturally and because of their developmental stage, participating youth are inclined

to be critical rather than over-idealizing. Finally, enlisting youth to interview each

other allowed youth to feel more comfortable frankly sharing negative thoughts than

they would have felt with an adult (several statements by the youth affirmed that

assumption).

Using criteria for a naturalistic, qualitative program evaluation described by

Williams (1986, as cited in Shaw [1999, pp. 14–15]), data were analyzed

qualitatively, providing an in-depth understanding of the adolescents, their context,

and their experiences of SUHO and allowing us to pursue deeper aspects of

questions as they arose in the data analysis (Marshall and Rossman 2006). In

analyzing data, we utilized both a tight approach (the pre-establishment of coding

categories using, for instance, self-determination theory) and a loose approach

(allowing categories to emerge from the data, Miles and Huberman 1994). A

hierarchy of categories was developed as relationships emerged between the codes,

highlighting the most prominent themes. To enhance reliability, two additional

researchers coded 30 % of the data (inter-rater reliability was 88 and 91 %).

Results

Overview

A comprehensive review of findings from the program evaluation can be found in

Bulanda (2008). Here, we focus on findings about the dependent variable of youths’

constructive relatedness. As indicated in Table 1, four thematic sub-categories of

constructive relatedness emerged: experiences of caring for others, experiences of being cared for, expression of empathy, and relationship with the community.

Mutual Relationships With Peers

The SUHO program involved peers interacting on group projects, making

presentations, and engaging in social activities for the majority of time, potentially

providing another positive influence (Herrera et al. 2002). Youth commented on the

mutuality that developed, especially in the ‘sharing circles.’ They divulged stressful

experiences, supported each other and trust in peers grew. Mashana wrote in her

journal, ‘‘The program helped everyone when we have discussions when everyone

tell their problems or tell how they are feeling…Everyone is starting to care about each others’ feelings and more caring. It’s starting to get smooth.’’ Two other youth

said, ‘‘When we be doing this little circle or whatever it be helping. It’s good to

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talk,’’ and ‘‘When we do the circle…I like how people came together and expressed some of their feelings and about life.’’ The youth progressively shared more about

their personal experiences, and the burgeoning trust seemed to spill over into the

youths’ other relationships.

The youths’ ability to work together was improved by loyalty they increasingly

felt. In response to the question, ‘‘Were there ever problems when you were working

as a group?’’ many students were able to cite problems. However, the youth

consistently relied upon their positive peer relationships,

I mean to be honest, there’s always going to be a problem. Ain’t nobody

perfect. But, our group, our whole team, there shouldn’t be nobody that

shouldn’t be allowed back [in the program]. We do an outstanding job. Like

we might play or slack or argue or something, but we get our job done.

Table 1 Youths’ experience of relatedness

Theoretical Definition ‘‘feeling connected to others, to care for and being cared for by those others, to having a sense of belongingness both with other individuals and with one’s community…Relatedness reflects the homonomous aspect of the integrative tendency of life, the tendency to connect with and be

integral to and accepted by others. The need to feel oneself as being in relation to others is thus not

concerned with attainment of a certain outcome (e.g., sex) or a formal status (e.g., becoming a spouse,

or a group member), but instead concerns the psychological sense of being with others in secure

communion or unity’’ (Ryan and Deci 2002, p. 7).

Definition constructed from the youth’s data

1. Experiences of caring for others

Positive peer relationships—descriptions of loyalty and trust within the team

‘‘The program helped everyone when we have discussions when everyone tell their problems or tell how

they are feeling.’’

Caring for younger children

‘‘Everyone started off with a low relationship with the kids but now everyone is learning to get to know

their children.’’

2. Experiences of being cared for

Feeling accepted by the team

‘‘Yeah, like in the circle. At first, I didn’t want to tell no one my business, I didn’t want to talk, but I got to

the point where I could tell them something and it won’t be a secret no more.’’

Help received from instructors

‘‘Yes, it influenced me that I can be whatever I want. And, the world is out there. Reach for the stars.

Reach for the sky. Because at first, I felt like I wouldn’t even be accepted into a college. And, if it

weren’t for [the instructors], I wouldn’t know what I’d do.’’

3. Expression of empathy (alternatively termed compassion)

Youth are able to recognize the feeling of another peer, instructor, or mentee.

‘‘I think helping them with their homework and playing games and getting to know the children and

different situations they was going through and helping them make the situation better.’’

4. Relationship with the community

Youth discuss themselves and their actions in relation to their community.

‘‘I can say it helped me cuz we trying to spread the word about the effects of this stuff and how not to use

it cuz it’s up and we killing ourselves by doing that stuff. In a way of making a documentary, I think we

did kind of help, cuz I want the world to be drug-free and all that good stuff. You know what I mean? I

pray for world peace all the time. It may not happen when I want it to, but it will happen one day.’’

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Yeah, everybody worked together. We cooperated sometimes…Yeah, there were some problems, but there weren’t problems that couldn’t be resolved.

We work great together. Hopefully, everybody comes back next year. I met a

lot of new people and a lot of cool friends. I hope everyone can come

back…At times, there were little problems. No big problems. We were always able to work it out.

I would say in all honesty that no, everybody did not get along and everybody

did not participate like they should have. Somehow in the end, they always

came together even though it probably did not work out in the beginning. It’s

like they worked together til they got it right.

Youth expressed their capacities to recognize relationship problems and focus on

relationship strengths in almost all their interview responses. No participant was

solely negative when describing her/his team. The data portray a group spirit of

mutuality that emerged, empowering the youth to be resilient and connected despite

momentary disappointments and frustrations. Kyla summed up the experience of

working as a team, saying:

Everybody could come together and when we’re working together and it turns

out good, that my favorite part of the program. Like when we are working on a

big project and everybody puts forth effort and it turns out good, that’s the best

part of this program.

Perhaps most striking was how the youth dealt with diversity among them, which

in their communities could be a considerable trigger for strife. While most of the

youth were from the same zip code, they were involved with different ‘‘street alli-

ances.’’ Since the program was open to all students, great diversity was also seen

academic motivation and outside interests. For instance, one student was a cellist

and went on to an Ivy League college, while other youth who dropped out of high

school or currently attending an alternative high school. The youth managed to

prioritize their connectedness over the potential discord created by differences.

Caregetting Relationships With Instructors

SUHO allowed relationships with instructors to progress at the youths’ pace. The

group work environment allowed teens to calibrate the degree of sharing with their

instructors. The subtle, activity-focused interactions (see Halpern 2005) allowed a

foundation to be built for trusting bonds with instructors. Conversely, if youth

wanted therapeutic support, the instructors were trained to provide it, and the

addition of intern counselors allowed for even more individualized attention. It

turned out that youth actively sought care from the instructors to help them with

psychosocial needs. Many were open and impassioned about how positive personal

program outcomes grew from relationships with the instructors, as illustrated by the

following:

Yeah, they helped me! They helped me learn more stuff about myself. They

help me deal with my attitude.

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They help me with whatever I need help with. They ask me or anybody what

they need help with and they will work with that person.

When I’m going through something, I can talk to them about it. That’s how

they helped.

For some of the youth, the relationship with the instructors was an opportunity to

test out their ability to trust and use relationships to share and work through traumas

they experienced. For instance, Lita was in the program for over a year and half

before she disclosed early childhood sexual abuse to the instructors. Another youth,

Kyra, returned to the program after dropping out for a year and used an

autobiography assignment to disclose to the instructors her early physical and

emotional abuse by a substance-abusing mother; in a later session, Kyra stated that

the instructors earned her trust when they allowed her to come back to the program.

Thus, for many traumatized youth, new internalized relationships developed over

time.

The teens described several instructor qualities that helped them become attached

(see Table 2). Primarily, they saw the instructors as willing to help and even go

‘‘above and beyond’’ their job responsibilities (‘‘always there for me and stuff.

Outside the program and stuff’’). Some of youths’ responses seemed to reflect a

feeling that the instructors were more giving than they would have expected. This

perception that the instructors were willing to help is connected to the next quality

that the instructors were genuine, understanding and caring:

Table 2 Qualities of instructors

Quality Number of

Responses

Example

Going above and beyond/

willingness to help

12 ‘‘And then just listening to [the instructors] telling us about

stuff, even if they don’t have to tell us stuff, they still do.’’

‘‘It’s just been a hard time in the program [for me] and she’s

done more than I thought she would and she would never

break loose.’’

‘‘Keeps us in line’’ 9 ‘‘She do a real good job with keeping the kids in line’’

‘‘She got everybody under control.’’

Enthusiastic/fun 5 ‘‘[The instructor] is energized…’’ ‘‘’’He’s always into any of the activities we have.’’

Understanding/caring 5 ‘‘I think [the instructor] understands me more than anybody

in this program. It’s like she could see something that I

wouldn’t probably be able to see.’’

Good teachers 4 ‘‘I think [the instructor] is a nice person, she patient, she give

you examples, she explains things nice.’’

‘‘Don’t let no one get on

top of him’’

4 ‘‘[The instructor is] a cool guy. He don’t let no one get on top

of him.’’

‘‘That’s what I like about [the instructor]. Cuz, even when he

don’t get all the respect he should get out of the kids in the

program, he still be [himself]. You know calm and

collective’’

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She know how to get to the point of what she’s trying to say even if somebody

got a different opinion. She wouldn’t be like ‘well, what I say is right.’ She

would try to listen to you and see where you are coming from.

I think she’s an understanding person. She’ll understand you if you understand

her. I think if you just go to her and talk to her, then she’ll constantly make

everything alright.

Also, the youth described the instructors’ unconditional positive regard in the

category coded, ‘‘don’t let no one get on top of him.’’ Recognizing that some of the

youth were at times irritable or disrespectful to the instructors, four youth noted how

the instructors did not let that negatively alter how they treated the teens. In this

regard, DeShawn said: ‘‘That’s what I like about [the instructor]. Cuz, even when he

don’t get all the respect he should get out of the kids in the program, he still be

[himself]. You know calm and collective.’’

The youth also seemed to value the instructors’ ability to lead the program. Four

apprentices talked about how the instructors were good teachers. In this category,

the teens described the instructors as being knowledgeable, effective in public

speaking, and able to get the point across to the teens. The teens also described how

the instructors were fun and enthusiastic, saying ‘‘[the instructor] is energized,’’

‘‘[he] always into any of the activities we have,’’ and ‘‘he nice, he fun and he act

silly just like [the other instructor] do.’’

Finally, the second most common response was that the ‘‘instructors keep us in

line.’’ Here, the teens talked about the instructors maintaining structure in program,

keeping the teens on task, and helping youth regulate their behavior:

‘‘She don’t really need to work on nothing. She got everybody under control’’;

‘‘She doing a good job cuz she stay on us. She want us to get to get our job

done, and she should keep up the good work.’’

Consistent with efforts to maximize youth frankness in evaluating the program,

youth were able to provide critical as well as laudatory feedback for instructors.

They saw the two major instructors as having very different weaknesses. Instructor

1 could be too punitive (‘‘She do real good with keeping the kids in line, but she

should be a little more patient’’), while instructor 2 could be ‘‘too nice’’ (‘‘I think

people take advantage of his niceness. He too nice’’). Interestingly, the instructors

themselves tended to agree with the youths’ evaluations of them.

Caregiving Relationships With Younger Children

In mentoring elementary school children, youth could be a caregiver, experiencing

autonomy as they selected activities for their mentees and competence as they

brought about change in their mentees. With coaching from the instructors in

children’s developmental needs and how to avoid abusing their authority, the teens

were able to understand their mentees, elicit positive connections, and meet their

own needs for connection and being idealized. The apprentices exhibited

considerable pride in their caregiving of the younger children, and these

relationships were meaningful on several levels. First, the younger children were

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excited to see the teens and idealized them, so the teens felt wanted and valued.

Keisha said: ‘‘Yeah, I love working with them little rascals! They like me and stuff.

Every time they see me, they say ‘Keisha, Keisha, Keisha, Keisha!’ and all that.’’

Mashana reported, ‘‘The little kids are amazing and they are fun to help…They really love when our group works with them.’’

Second, their relationships with the younger children put them in a position of

authority and several teens commented on their surprise about the respect they

elicited in that role: ‘‘I enjoyed it. I think it went well, cuz the kids cooperated with

us. We was able to get their attention and they was well-behaved’’ and ‘‘I enjoyed it.

It went very well. They were respectful to me. They did not curse me out.’’ Respect

seemed especially important to these youth who frequently felt disrespected in other

parts of their lives.

Finally, youth stated that they felt very satisfied when they could positively

connect with their mentees and influence their mentees’ development for the better:

‘‘I think it went well with the kids, cuz we planned games with them and they was

able to understand it. I really like that part of the program. I think it went well;’’ ‘‘I

enjoyed working with the kids because even though they was little and younger than

us, they could still comprehend and they paid attention, and I think it went well;’’ ‘‘I

enjoyed it cuz they understood what we was talking about and they just liked

hearing what I was saying.’’

Developing Empathy

One of the indicators of youth’s improved constructive relatedness was their

capacity for empathy. The instructors regularly assessed the teens’ ability to be

empathic through individual discussions and group empathy trainings. One youth

said, ‘‘I believe our confidential circles make people show their real sides. You can

see how they feel and where they are coming from.’’ The youth began to gain a

better understanding of each other and felt empathy (some used the term

compassion), sometimes to the point of pain, for the suffering of the profoundly

disadvantaged children they mentored:

What part I didn’t enjoy? I really wouldn’t say I didn’t enjoy a part of the

program, but when we were working with the little kids, some of the stuff they

were telling me. It was kinda making me feel bad when I heard what they was

going through.

One teen talked explicitly about learning about empathy: ‘‘I learnt a lot…[the instructor] taught us about empathy and to put ourselves in other people’s shoes.

You know I learnt that, cuz before I really didn’t care.’’

The youth talked about the transformative nature of relationships, describing how their capacity for more intimate, attuned relationships increased during their

time in the program. Consider Lenny who said, ‘‘Because, at first before the social

worker stuff, I didn’t really care too much about what other people thought.’’ One

young man who was raised with corporal punishment and was initially skeptical

about the non-punitive philosophy of the program, said:

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I learned different ways how to discipline kids. You can discipline a child by

not beating on them and by not telling a child you’re gonna do something to

them…For example, my little sisters they be bad. I’d just get mad at them and tell them what I’d do to them. But, now that I’ve worked with this program, I

found a different way to discipline them.

Such a profound shift in this teen’s belief about taking care of younger children

clearly has exciting implications for preventing future child abuse. Another young

man, Lewis, said, ‘‘I learned there’s other ways to discipline kids besides

threatening them.’’ One young woman summed up the impact of the program on her

relatedness, saying, ‘‘It’s a place where you stay out of trouble and you learn how to

mentor others and you learn to be mentored yourself.’’

Discussion

Youth were active, enthusiastic participants in service planning, evaluation, and

research. They eagerly contributed as interviewers and service planners, and

commented frankly about what they liked and did not like about the services and the

instructors, helping design services with relatively high participation rates (88–90 %

per program, with 47 % continuing both semesters). The findings suggest that

making after school programs youth-led and youth-evaluated has promise for

improving participation and constructive program impact for disadvantaged youth.

Since previous program evaluators (1) established the value of after school

programs for improving academic and personal outcomes for disadvantaged youth

(including the Chicago-based After School Matters Program that funded our SUHO

services, see Proscio 2002, 2003) (2) consistently emphasized the need for research

that focuses on the perspectives of children and youth, especially those who are

disadvantaged (Halpern 2006), and (3) called for research that focuses on the

variables that are associated with improving participation and youths’ relationship

skills (Durlak and Weissberg 2007; Goerge et al. 2007; Proscio and Whiting 2004),

we focused on what, from youths’ perspectives, constitute the most valuable aspects

of their after school program. The youth participating in the SUHO services said

that caring and being cared for was most meaningful to them, and so we focused

specifically on a variable we termed constructive relatedness. The data open a window directly into the youths’ subjective experiences of their

relationships with instructors, peers, and their mentees, and shed light on how the 32

participating youth believed their constructive relatedness was affected by the

program. The youth consistently pointed out that giving and receiving care (they

used the terms empathy and compassion to describe the caregiving and caregetting

processes) was what they valued the most about the SUHO program. Data analysis

indicated youths’ constructive relatedness fell into four categories: caring for others,

receiving care, developing empathy (or compassion), and constructively responding

to community problems. The youths’ emphasis on giving and receiving care is all

the more profound given that the traumas the youth experienced would expectedly

result in alienation (Cook et al. 2005). It seems, given the youths’ opinions, that the

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investment of caring person-power and time by graduate social work instructors,

social work interns, and their supervisor was a critical program element.

In the course of the program, youth sought help from the instructors and each

other with ongoing traumatizing events (e.g., community shootings), difficult

choices about high school graduation, and romantic and friendship commitments.

Moreover, cognitive dissonance typically occurred as youth raised in conflict-ridden

environments considered non-coercive ways of handling interpersonal conflict and

caring for children. Youth expressed this both directly in response to group

discussions (some saying initially for instance that disobedient mentees should be

‘‘whipped’’), and also in their perceptions of instructors (commenting for instance

that when instructors responded with empathy rather than punishment, they were

‘‘too easy’’). However, as the program progressed and youth began to experience the

impact of non-coercive caregiving in their interactions and carried it out in relating

with their mentees, their relatedness changed and they began to describe their

mentees’ and peers’ needs to be cared for with compassion and without coercion.

Youth described shifts in several elements of their subjective experience that

comprise constructive relatedness as defined using self-determination theory. They

described deeper connectedness with each other, feeling more motivated to care for

their peers and others. They acquired new skills for caring for children, and values

about handling peer relationships and caring for children without violence,

punishment, and coercion. Rather than fighting or withdrawing when experiencing

disagreements with others, they felt they could try to talk through problems with

others. They described pleasure in giving and receiving compassion. Rather than

withdraw and feel hopeless about community problems, many felt they could band

together in solidarity to try to remedy them. In sum, the youth themselves believed

that their capacity to care and be cared for was changed by the SUHO program.

Based on what youth told us, we posit that through multiple caring interactions,

more constructive relatedness was developed in youth. Youth stated their self-

understanding and their relatedness both inside and outside the program were

changed for the better by the SUHO experiences of caring and being cared for. It

appears that new caregiving and caregetting relational interactions accumulated to

increase the youths’ capacity for constructive relatedness. The youth believed their

learning about caring would be lasting, and also have the potential to change how

they would respond to others, especially peers and children they would care for in

the future.

Traditional program evaluations and measures of caring, while valuable, tend start

from a 3 rd

person perspective, such as how a person behaves towards others. The

results of such measures then tend to rate individuals on behavioral dimensions, with

some persons being ranked as more empathic (for instance) than others. When we

focused on youth’s own perspectives of their experiences of relatedness (a 1st person

perspective) in SUHO, we found that above all, they valued being cared for and

caregiving. Consider that negative stereotypes of disadvantaged youth are that they

are resistant to caring, unlikely to be motivated to provide care, and deficient in

empathy. Perhaps those stereotypes are aggravated by research that omits the youth’s

perspectives. By contrast, in this study it was clear that all the youth sought to care

and be cared for, albeit in different ways and despite different obstacles. Far from

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being diffident about how they treated others, the youth appreciated and eagerly

sought out enhancements in their capacity for empathy and caring. A participatory

action approach to program evaluation that prioritizes the perspectives of disadvan-

taged African-American youth can offer a corrective to negative stereotypes.

Conclusion

Living in dangerous and frightening homes and communities may lead to a range of

symptomatology amongst adolescents, but for the youth participating in SUHO,

such traumas could not suppress their inherent desires for relatedness and self-

determination. Disadvantaged youth can be empowered by participating in

designing and evaluating the services in which they partake. Listening to the

SUHO youth, the accumulation of care program design, which provides consid- erable supportive care for participants as well as opportunities to care for others, has

promise for stimulating participation, helping youth respond constructively to

profound community problems, and giving youth more constructive internal

foundations for their future professional and personal relationships.

Acknowledgments A previous version of this study was presented at the Illinois Society for Clinical Social Work, Jane Roiter Memorial Lecture Series, in December, 2011, and we are grateful to the Society

members for their support and most thoughtful questions and comments. We also thank After School

Matters and the Illinois Violence Prevention Authority, funders of our After School Programs, the Loyola

University Chicago Faculty Development Program for leave time and Summer Stipend award funds for

this research, anonymous reviewers of this manuscript for their most helpful comments, the Doolittle,

Donoghue, Robinson, and Reavis Schools that hosted our programs, and most of all, the youth of SUHO,

who provided continual inspiration.

Appendix

Student-led Program Evaluation

Teens work in pairs and interview each other, using the following questionnaire.

(1) How would you describe this program to someone?

(2) Why did you decide to join this program?

(3) Why did you decide to keep coming to it?

(4) Talk some about your favorite part of the program.

(5) Talk some about a part of the program you did not enjoy.

(6) We would like feedback on each part of the program.

(a) What about the mentoring with the kids did you enjoy or did you think

went well?

(b) What about the mentoring program would you change?

(7) Do you feel you learned from this program?

• If yes, what? • If no, why do you think you didn’t learn anything?

114 J. J. Bulanda, K. T. McCrea

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(8) Did you learn anything about yourself (or your capabilities) from this

program? Can you give examples?

(9) Give feedback to the instructors: Tell them how they are doing a good job

and what they need to work on.

Instructor 1 (will be named in actual interview)

Instructor 2 (will be named in actual interview)

(10) Do you feel the instructors helped you? If so, how?

(11) Talk some about the After School Matters team—that is, you and your peers.

Do you feel everyone worked together? Were there ever any problems with

the team?

(12) Did you feel like you were able to make decisions and contributed about the

activities you participated in? Can you give some examples?

(13) Did you have any opportunities to be a leader in the program? Talk some

about your experiences.

(14) What skills did you contribute to this program?

(15) On a scale of 1-10, where 1 means you were not interested at all and 10

means you were always involved in the program, how interested would you

say you were in this program?

(a) Why did you give yourself that rating?

(16) Why do you think that some apprentices had poor attendance at the program?

(17) Has the program influenced you and your goals outside of the program?

(18) Give one way for this program to be improved.

(19) What would you like to do in the next program? Ideas for documentary

topics? Other activities? What would you like to learn?

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