bsbpmg522

BSBPMG522 - Undertake project work (For students ONLY)/Learning Material/BSBPMG522 Lesson Plan.docx

Lesson Plan

BSBPMG522 Undertake project work

Table of Contents

Overview 3

Resources 4

Preparation 5

Conducting Lessons 6

Induction 7

Session 1: Introduction 9

Session 1: Topic 1 Define the project 11

Session 2: Topic 2 Develop a project plan 13

Session 3: Topic 3 Administer and monitor project 16

Session 4: Topic 3 Administer and monitor project 18

Session 5: Topic 4 Finalise project 21

Session 6: Topic 5 Review project 23

Session 7, 8, 9 and 10: Review and Assessment 26

BSBPMG522 Undertake project work

Duration

6 weeks Content delivery: 3 weeks

Assessment: 3 weeks

Suggested Delivery

Recommended texts

Project Management Essentials, Therese Linton (2014)

The following resources have been made available for the delivery of this unit:

PowerPoint slideshows:

The following slideshows can be used to support the delivery of this lesson:

BSBPMG522 Induction.pptx

BSBPMG522 Intro, Topic 1.pptx

BSBPMG522 Topic 2.pptx

BSBPMG522 Topic 3.pptx

BSBPMG522 Topic 4&5.pptx

Each topic for the unit is summarised, following the content presented in the lesson plan, with notes for the trainer/assessor where appropriate.

Trainer’s can adapt the slideshow to suit his or her own teaching methods.

Web links:

Internet links to sources of information, videos or documents are also provided throughout the lesson plan.

If the links are broken, copy and paste them into your web browser.

Preparation

Before you commence delivery of these lessons, take the time to undertake the following:

Read through this document from start to finish. If you have any queries about how an activity can best be carried out at your RTO, contact your supervisor for advice.

Read through the recommended texts.

Conduct further research on the Internet if any concepts are not clear for you.

Perform each of the activities and homework or self-study that you will give the students.

Before giving each session, read through each day’s plan, as some preparation may be required.

Sourcing videos

Checking web links

Preparing any technical resources required

Planning role-plays

Setting up activities such as presentations

General planning

Equipment

To carry out the Lesson Plan for this unit, the following equipment will be needed:

Computers with appropriate software and Internet access

Headsets

Whiteboard

Projector

Lesson Context

A simulated work environment is to be used when carrying out these lessons.

Therefore, session activities:

Reflect real life work tasks.

Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.

Are assessed using assessment criteria that relate to the quality of work expected by the industry.

Are performed to industry safety requirements as relevant.

Use authentic workplace documentation.

Require students to work with others as part of a team.

Require students to plan and prioritise competing work tasks.

Involve the use of standard, workplace equipment such as computers and software.

Ensure that students are required to consider workplace constraints such as time and budgets.

Written activities

Activities provided throughout the lesson plan can be undertaken as homework and submitted to the trainer/assessor and/or conducted within the lesson as an observed task.

Plagiarism, cheating and collusion.

Where a trainer/assessor believes there has been an incident of academic misconduct involving plagiarism, cheating, and/or collusion, they should report this along with reasons for the allegation. Assessors should refer to their RTO’s policy and procedures regarding training and assessment for further information.”

Practical observations

Practical observations provide opportunities for students to demonstrate both knowledge and skills.

Observe performance from an appropriate position.

Record appropriate comments and use for feedback purposes.

Homework/Self-study

At the end of each session homework/self-study can be set at the discretion of the Assessor. Suggested activities are also provided.

The following slideshow outlines the induction information provided below for this unit:

BSBPMG522 Induction.pptx

Induction and administrative procedures

Provide your RTO’s induction and housekeeping procedures, or follow the suggested outline:

· Cover any general housekeeping such as:

· trainer/assessor administration

· emergency procedures

· location of toilets and fire exits

· WHS, security

· break times

· plagiarism and any other policies and procedures that the college requires the student to acknowledge or read and agree to, such as mobile phone policies or Internet usage policies.

Folder management and naming documents

Discuss and demonstrate where and how you would like students to save their work.

Any activities and assessment tasks should then be saved to this folder.

Students should name documents logically within the folder structure, it should include:

· Unit code

· Task number

· Task name

· Student last name (optional)

· The date or version number (optional)

For example:

Back up

Students should always have a back up of their work on a different device. If the college has a network drive encourage students to use the drive and then back up to a USB or removable hard drive. If they are using a USB to save files then they should keep a back up on their laptop or home computer.

Lesson overview

Provide the students with an overview of the unit and how it will be structured and delivered.

An outline of the suggested delivery is provided on the slide.

Assessment

The assessment is provided in a separate document and should be made available to the students once the content has been delivered, along with the deadlines and procedures for submission.

Recommended reading

Project Management Essentials

Part 1: Project Management Lifecycle

Chapter 1 Introduction

Slideshow

Use the slideshow BSBPMG522 Intro-Topic 1.pptx to support the delivery of this topic.

Activity: Brainstorm - Concepts that make up project management

Students collectively brainstorm all the concepts that are involved in project management. For example scope, goals, objectives, plans, schedules, methodologies, etc. Write these on the board.

Recommended reading

Project Management Essentials - Part 1: Project Management Lifecycle

Chapter 2 Project Initiation

Chapter 7 Project scope management

Slideshow

Use the slideshow BSBPMG522 Intro-Topic 1.pptx to support the delivery of this topic.

Case Study – MishMash Events

The following scenario could be used as an example project that students can refer to during the unit.

Students could work in small teams to undertake activities relating to this scenario. Perhaps discuss this scenario with students and make any assumptions required.

Use the scenario and activities to provide students with some practical experience for each of the topics covered.

The project is to create a program that can be used to deliver the courses.

This will include allocating work tasks to members of the team, such as working out timings and budget of the course or how the marketing will run alongside each course, the venues, refreshments and all the resource allocations. The deadline for completion of the project is Week 3 Session 5 – regardless of whether or not the project activities are complete. All the information for the project has been given below:

MishMash Events would like to start delivering short courses for businesses in the local community. The courses for the first year would be Presentation Skills, Work and Communicate in the Workplace, Leadership Skills and Recycling in the Workplace. They will need to organise speakers, venues, marketing, documentation, registration and refreshments. The marketing includes advertising in the local paper, flyers, emails, and running a Facebook page to promote the courses. There is one presenter per course and the venue will depend on the number of participants attending. Registration and payments must be made 4 weeks previous to the course so that it can be determined whether it will run.

They would like courses running each term. There are three terms lasting 3 months each. Courses can only run if there are enough participants to cover the costs and also make a profit of at least 15% or more. The courses need to be costed and approved by management to see if it is a viable project.

A Budget of $1500 per course has been suggested. A presenter normally costs around $300 per day.

The main objective of the courses running is to ensure that they will make a profit and not a loss.

This project will need to be managed so that all workloads, deadlines, budgets, etc. are coordinated appropriately. Your team will need to ensure that the project is planned so that MishMash Events make a profit on each course. There will be a number of assumptions that you will need to make – list these down and incorporate into the running of the project.

Activity: Brainstorm – what consists of a project scope?

Students collectively brainstorm all the concepts that are involved in project scoping. For example framework, pathway for a project, boundaries, activities involved, authorisation, project life cycle, etc. Write these on the board.

Project Scope

· framework for the management and implementation of a project.

· A pathway mapped from initiation to sign off

· Sets a boundary around what the project is and is not about

· Allows for project work activities to be properly authorised

· Goals and objectives are followed

· A project should remain on time and to budget

Project managers perform the project scoping with responsibility in monitoring, refining, identifying the scope creep, reporting to authorities on changes.

But no two projects are exactly alike…Therefore this requires:

· flexibility

· adaptability

· constant review of project scope

Activity: Main activities in project scoping

Brainstorm the main key activities that are involved in project scoping.

Project Scoping and Project Phases

Following the brainstorm, show the major scoping activities in each phase are outlined below:

Phase 1: Initiation/concept

Major activities include identifying the project objectives and resources required to achieve them. It will also clarify the relationship of the project to other projects and/or the organisation’s objectives.

Phase 2: Planning and Development

Once a project is approved a project manager and team will be formally appointed. Authorisation for the project will occur and then the team will be briefed on the activities that are required.

Key stakeholders are consulted for agreement and approval on the objectives and deliverables. The project manager will then:

· define work activities

· identify any constraints, assumptions, timelines, budget and resources

· define project outcomes as a basis for the evaluation of project performance

· develop the scope management plan

Phase 3: Implementation

Scoping functions include implementing the agreed scope management procedures and processes and review of the project progress. Any changes are monitored and change control procedures used to ensure that the outcomes and deliverables are continued to be met under the new circumstances.

Phase 4: Review

A final review of project processes and evaluation of achieved objectives and delivered outcomes are made. It will identify issues, recommend improvements and document any recommendations for future projects.

Documentation

The following documents can be used to initiate projects:

· Project Charter – this document includes key project information including an outline of the project and objectives, as well as roles and responsibilities. It serves as a reference for the future of the project, as well as a document that can be used to initiate the project.

· Business Case – This document includes the business case for the project including the issues, solutions and business benefits, costs, risk and issues. It also includes recommendations, including details of the project that will be the solution.

· Project Initiation Document – this document is similar to the project charter, containing key project information.

· Project Scope Management Plan – includes detailed information about a project, including a scope statement, project boundaries and a detailed work breakdown structure.

Project boundaries

The scope definition works out what is part of the project and what is not part of the project. This includes setting the boundaries for:

· constraints

· assumptions

· dependencies

· exclusions

· related projects

Class discussion – What is Scope Creep

Accurate scope definition will make the job of managing scope and scope changes throughout the project easier and reduce the chance of scope creep and misunderstandings about the goals of the project.

Project outcomes and deliverables

· subdivision of deliverables into smaller manageable components

· using a work breakdown structure that facilitates cost, scheduling, quality of outcomes and to confirm a common understanding of the full scope of the project.

Activity: Project Scope Documentation

Find an example of each of the following. This can be researched on the Internet or sourced from the workplace.

Project Charter

Project Scope Management Plan

Save a copy of each example in your folder for future reference.

Review each of the documents and then identify each of the following;

· What is the project scope? How does it link to other projects and/or business objectives.

· Who are the project stakeholders?

· What resources are available?

· What are the reporting arrangements?

Discuss responses as a group.

Homework/Self-Study

Students should complete any outstanding reading or activities from the session.

If not completed in class, direct students to undertake the Revision questions from Project Management Essentials PART 1: Project Management Lifecycle Chapter 2 Project Initiation.

Responses should be typed and professionally presented in a word-processed document.

Allocate time at the beginning of the next session to discuss student’s responses.

Homework/Self-study - discussion questions

Allocate some time at the beginning of the session to discuss the questions/activities or project work that students undertook as part of their self-study.

This time could also be used to review and consolidate the topic covered in the previous session and provide a time for Q&A.

Use the Discussion questions provided at the end of Chapter 2 to support the review of the topic.

Recommended reading

Project Management Essentials - Part 1: Project Management Lifecycle

Chapter 3 Project Planning

Slideshow

Use the slideshow BSBPMG522 Topic 2.pptx to support the delivery of this topic.

Project plans

Discuss with students the type of information that should be included in a project plan – use the MishMash scenario to help demonstrate each phase of the project planning. The following list is not comprehensive:

Background/context

Objective (the aim of the project)

Target outcomes (Benefits that the project intends to achieve)

How the success of the project will be measured (list of criteria for success)

Project Activities and Milestones

Budget

Communications

Risk management strategy (including any WHS risks)

Class Activity: Develop a project management plan

Using the headings below work through how to create a project management plan for MishMash Events with students. They should type their answers in a word-processed document and keep it for future reference.

Title of project

Background/context

Objective (the aim of the project)

Target outcomes (Benefits that the project intends to achieve)

How the success of the project will be measured (list of criteria for success)

Project activities and milestones/work breakdown

Deliverables

Budget and allocation of resources

Timelines

Risk management (including any WHS risks)

Only list down major activities. Milestones are indicated by a blank scheduled start date. The activities appearing in the predecessor column must be completed before the activity described can begin.

(Students could use the table, which has been taken from the Project Management Plan Template, provided in the Assessor Resources)

Budget

Students could use the following table from the Project Management Plan Template provided in the Assessor Resources.

Project Communications

List the project communications activities, including meetings and project status reports.

Students could use the following table from the Project Management Plan Template provided in the Assessor Resources.

Risk management strategy

List the major risks identified from the business case, as well as consequences of the risk occurring. Use the risk assessment legend to establish severity and likelihood. Document risk treatment/control measures.

Students could use the following table from the Project Management Plan Template provided in the Assessor Resources.

Students should then work in their teams to develop a project plan for the scenario provided. They will need to work together to consult on each step and ensure that they divide the work amongst the group fairly.

Each group is to have their project approved by another group in the class (this should be a formal procedure). The approving group must provide justified reasons for approval or non-approval of the project to go ahead. Alternatively the Trainer can approve this.

Each group should decide on a project manager for this exercise.

Homework/Self-Study

Students should complete any outstanding reading or activities from the session.

If not completed in class, direct students to undertake the Revision questions from Project Management Essentials PART 1: Project Management Lifecycle Chapter 3 Project Planning.

Responses should be typed and professionally presented in a word-processed document.

Allocate time at the beginning of the next session to discuss student’s responses.

Homework/Self-study - discussion questions

Allocate some time at the beginning of the session to discuss the questions/activities or project work that students undertook as part of their self-study.

This time could also be used to review and consolidate the topic covered in the previous session and provide a time for Q&A.

Use the Discussion questions provided at the end of Chapter 3 to support the review of the topic.

Recommended reading

Project Management Essentials - Part 1: Project Management Lifecycle

Chapter 4 Project Execution

Slideshow

Use the slideshow BSBPMG522 Topic 3.pptx to support the delivery of this topic.

Roles and responsibilities

Discuss the role and responsibilities of team members – the success of the project will depend on the project manager establishing good communication channels. Each team member should have a defined role to play within the team. Ask students why they think this is important.

Activity: MishMash Events – Project roles and responsibilities

Students will need to hold a meeting to discuss their roles and responsibilities for this project.

Each team should also decide on a different project manager for this exercise.

Each group should then address the following:

How will the team communicate on project issues when they are not working on it together at college?

How should the project manager support the team throughout the duration of the project? (Even if the person changes the role will be the same)

Determine if the team have enough resources to complete each of the activities and meet the deliverables. If not list down any additional resources required.

How will the project manager ensure that team members are carrying out the tasks and if deadlines are being met? How can the tasks be managed? (This can still be a team discussion).

Minutes of the meeting should be taken and each member of the team should receive a copy of these.

If the team feels that they are not working well together they should consult with the Trainer.

Record keeping

Project management software will have a number of recording systems in place for the project.

As a class, discuss/brainstorm the type of information that should be recorded and kept for the lifecycle of the project. Students may come up with:

quality documents

contracts

milestone reports

budgeting and expenses

risk assessment

communication plans

Ask students if there are any related legal documentation that should be kept. They could research this question. Discuss their responses.

Activity: MishMash Project – Keeping records

The team must be able to present their work in a structured manner. State that as part of MishMash Event’s policies and procedures, it is specified that each project is recorded in the following way:

- All actions, documentation, issues, meetings, deliverables should be recorded appropriately.

- Each project should be saved in a folder structure that includes the name of the project and any other documentation should contain reference to the project. For example:

MishMash Project Plan.doc

MishMash Meeting 15-10-2017.doc

Each group should discuss how they will carry out their recording and file management.

They should decide upon and document the type of record keeping system that will be used, along with the documentation that will be kept.

The group should also include a list of WHS requirements for the project.

Activity: MishMash Project – Finalise the project management plan

The project teams should have another meeting to ensure that the project plan is ready for approval. Once they are ready, each team should arrange a meeting with the Trainer to seek approval to proceed.

The trainer should allocate time within this session for meetings with each team.

Activity: MishMash Project – Project execution

The project teams should have another meeting to ensure that they are all ready to begin with the project work. They should then start to execute the project deliverables.

Homework/Self-Study

Students should complete any outstanding reading or activities from the session.

If not completed in class, direct students to undertake the Revision questions from Project Management Essentials PART 1: Project Management Lifecycle Chapter 4 Project Execution.

Responses should be typed and professionally presented in a word-processed document.

Allocate time at the beginning of the next session to discuss student’s responses.

Homework/Self-study - discussion questions

Allocate some time at the beginning of the session to discuss the questions/activities or project work that students undertook as part of their self-study.

This time could also be used to review and consolidate the topic covered in the previous session and provide a time for Q&A.

Use the Discussion questions provided at the end of Chapter 4 to support the review of the topic.

Recommended reading

Project Management Essentials - PART 1: Project Management Lifecycle

Chapter 5: Project monitoring and controlling

Chapter 13: Project risk management

Slideshow

Use the slideshow BSBPMG522 Topic 3.pptx to support the delivery of this topic.

Finances/Resources

The management of finances and resources should be monitored throughout the project. Discuss:

team members

finances

resources

quality systems

Project managers need to ensure that all the tasks allocated to team members are actually being carried out according to budget and deadlines set. Regular meetings and reports will document the progress of the project.

Demonstrate how project management software can help manages to keep track of tasks along with tools such as Gantt charts.

Discuss:

budget estimates may change

actual cost versus baseline costs

The standards of quality for the project should be established at the beginning of the project so that any changes in government legislation or internal business policies and procedures relating to quality can be adjusted.

Activity: MishMash Project – Project execution

The project teams should continue to work on the project deliverables.

They should have another meeting to ensure that each team member has equal roles and responsibilities and that the project deliverables are being met or are on target. The project manager must ensure that each team member is supported in his or her role. Any issues should be recorded and discussed with the trainer.

A record of the meeting should be distributed to all team members.

Reporting

All stakeholders will require regular progress reports on the project. The reports should show a true reflection of the overall success or failures of the project as it progresses. These could be in the form of:

Budget

Expenditure

Milestones reached

Businesses usually have templates for these reports or if project management software is being used then these are generally automated.

Class discussion: What reports can be generated from the project management software being used for their project?

Activity: Project Update

The team should meet and hold a discussion to identify if each deliverable can be completed in the timeframe allocated. After discussion the team will need to create a project status report to give to the trainer. They could use a template from the Internet or just create their own document.

Risk Management

To avoid a project failing, there are a number of areas that should be monitored, such as:

underestimation of work loads

errors or mistakes that occur

delays in moving from one work task to another

lack of expertise or skills required for the project

poor budgeting

inaccurate budgeting

lack of communication with the client

lack of communication and support with team members

poor project management

lack of planning

lack of control processes and reviews.

Risk management, plans, processes and procedures should be implemented BEFORE the project begins and then reviewed as the project develops.

Activity: MishMash Project – Risk management

Each team should hold a Risk Management meeting.

Have any issues arisen that were not planned or thought of at the beginning of the project?

Is there any chance that the project could fail?

The meeting should be recorded and a copy of the minutes distributed to each team member.

Homework/Self-Study

Students should complete any outstanding reading or activities from the session.

If not completed in class, direct students to undertake the Revision questions from Project Management Essentials PART 1: Project Management Lifecycle Chapter 5: Project monitoring and controlling and Chapter 13: Project risk management.

Read through Project Management Essentials - PART 1: Project Management Lifecycle

Chapter 10 Project Quality management and undertake the Revision questions.

Responses should be typed and professionally presented in a word-processed document.

Allocate time at the beginning of the next session to discuss student’s responses.

Students should work on their projects if required.

Homework/Self-study - discussion questions

Allocate some time at the beginning of the session to discuss the questions/activities or project work that students undertook as part of their self-study.

This time could also be used to review and consolidate the topic covered in the previous session and provide a time for Q&A.

Use the Discussion questions provided at the end of Chapter 5, Chapter 10 and Chapter 13 to support the review of the topic.

Recommended reading

Project Management Essentials - PART 1: Project Management Lifecycle

Chapter 6: Project closure

Slideshow

Use the slideshow BSBPMG522 Topic 4&5.pptx to support the delivery of this topic.

Activity: MishMash Event Project – Finalising the project

Students should be allocated time to finalise their project. This day should be the deadline for completion of the project, regardless of whether or not they have completed all the tasks or not.

Financial record summary

Reporting on the financial outcomes of a project will show whether or not the project was over or under budget. The success of a project is closely measured by the final costs and whether or not these match the project baseline or budgeted costs.

Class discussion: How can you ensure that these records are accurate?

Team reassignment

Once a project has been complete, the team members will need to be re-assigned to other roles or the roles that they were initially undertaking.

The performance of the project and the individual team members should also be evaluated – this will help with future projects and also provide the team with constructive feedback. With the end of some projects the clients may invite the team to celebrate the finalising of the project. The project manager may also have an end of project team meeting to de-brief the team on the success or failure of the project and how each team member contributed to this.

Project sign-off

Stakeholders, team members and some third parties involved in the project will require project documentation that will officially conclude the project. Provide an overview of:

the overall success or failure of the project

a list of the agreed outcomes and deliverables that have been met/or not met

any associated project documentation

a sign off to show that the project has been ended by all parties.

Project conclusions can also just be a verbal agreement or email confirming the end of the project – it depends on the size.

Usually there is a checklist that project managers follow to ensure all tasks to end the project has been completed.

Activity: MishMash Project - Project sign-off

Each team should meet to develop a checklist that can be followed to ensure that all tasks to end the project has been completed.

Students could research on the Internet for a template that could be used or devise one of their own. It should only include headings that would be used for a project to be signed off.

Homework/Self-Study

Students should complete any outstanding reading or activities from the session.

If not completed in class, direct students to undertake the Revision questions from Project Management Essentials PART 1: Project Management Lifecycle Chapter 6: Project closure

Responses should be typed and professionally presented in a word-processed document.

Allocate time at the beginning of the next session to discuss student’s responses.

Students should continue to work on their projects if required.

Homework/Self-study - discussion questions

Allocate some time at the beginning of the session to discuss the questions/activities or project work that students undertook as part of their self-study.

This time could also be used to review and consolidate the topic covered in the previous session and provide a time for Q&A.

Use the Discussion questions provided at the end of Chapter 6 to support the review of the topic.

Recommended reading

Project Management Essentials - Part 1: Project Management Lifecycle

Chapter 6: Project closure

Slideshow

Use the slideshow BSBPMG522 Topic 4&5.pptx to support the delivery of this topic.

Reviewing the project

Project review and feedback will help with future projects and also team members when implementing further projects.

The review will start at the very beginning of the project and consider each stage of the lifecycle of the project.

Discuss the benefits of reviewing a project, for example:

learning lessons

improving financial estimates

building relationships with clients

identification of any skills or expertise requirements or training

improving on policies and procedures

identification of the best methodologies and documentation to use

providing team members with acknowledgement for their achievements throughout the project.

The project outcomes should also be reviewed. This will determine whether or not the goal of the project was achieved, if the outcomes reflected the scope/plan, if the estimates were accurate, how effective the risk management plan was and if the project ran to time and resources allocated.

All team members should be involved in the review so that they themselves can identify or explain any issues, problems or even successes within the project. Recommendations for improvements should be encouraged and blame pointing avoided.

All reviews should also be documented and these can be used for other projects.

Project Evaluation Reports

A project evaluation report can be completed to finalise the project’s closure. Discuss the contents of a project evaluation report, along with how it is structured. The trainer could source a generic template from the Internet or use the following Project Evaluation Report Template taken from the Assessor Resource folder.

Reason for Closing the Project

This could just be a statement to say why the project is being closed. This is usually because the outputs have been delivered, the closing date has been reached and/or the budget has been expended. A project may be closed for other reasons, for example a change in policy or agency priorities, a loss of funding or a deadline date reached.

Highlights and Innovations

Describe the highlights of the project and any innovations used or developed by the project.

Summary of Recommendations

Any recommendations that relate to the project should be listed.

A summary of the actual performance of the project against the planned performance. All projects vary to some extent from the original plan, these variations should be identified and the reasons for the variance described.

Performance against Outcomes

A description of the actual performance of the project in relation to the achievement of targeted outcomes. Were all planned targeted outcomes achieved, to what degree? Some outcomes may not be achieved at this point in time. In this case details should be given as to when the outcomes are anticipated to be achieved and who is responsible for their ongoing measurement and reporting of progress towards their achievement.

Performance against Outputs

A description of the actual performance of the project in relation to the delivery of the outputs. Were all planned outputs delivered, to what degree? Were they all accepted? Did the quality of the outputs meet expectations?

The actual performance of the project against the project budget and comments regarding variations.

For example:

This will be a description of any lessons learned whilst the project was being carried out. For example, the procedures and processes being used or how the team conducted themselves.

This information could be obtained from having meetings, emailing a questionnaire or distributing surveys.

Review the following video with students:

The content of this unit has now been covered. The next two weeks have been allocated for trainer/assessor review and student completion of assessment tasks.

Review and completion

Allocate time for students to complete any outstanding activities, reading, role-plays, meetings, presentations or further tasks that require observation or submission to the trainer/assessor.

The trainer/assessor should allow time to review any topics or activities undertaken by students to consolidate their learning.

Discuss the Assessment Tasks

Take time to discuss each task in detail if required, and ensure that the students understand the assessment procedures, submission instructions and deadlines.

Students should use these sessions to work on their assessment tasks, with support from the trainer/assessor.

Short Answer Test

Allocate one hour for the completion of Assessment Task 1 – Short answer test. This is an open book test but is required to take place under supervision test conditions.

Support

The trainer/assessor should provide as much support as is appropriate for students whilst they undertake their assessment tasks. The trainer/assessor may have to timetable meetings or role-play’s that require observation for assessment so it is important to ensure that this has been considered into the lesson planning over the last two weeks of assessment.

Housekeeping

Provide some time at the end of the last session for housekeeping such as administrational duties, student feedback and farewells.

1