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May 2012/ Volume 2/Issue 5/Article No-13/761-765 ISSN: 2249-7196
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INTERNATIONAL JOURNAL OF MANAGEMENT RESEARCH
AND REVIEW
BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY
Dr. Manoj M. Pimple* 1
1 Assistant professor, Mahtma Jyotiba Phule Arts, Commerce & Science College, Bhatkuli,
Amravati.
ABSTRACT
Is there a difference between business ethics and corporate social responsibility? Are the two
compatible or mutually exclusive? This paper raises questions about the overlap and
reciprocally supportive interface between business ethics and corporate social responsibility,
as well as about their mutual exclusivity. It isolates several specific ethical and corporate
social responsibility topics for further exploration.
Business ethics imply a system of moral principles and rules of conduct applied to business
so that the business should be conducted according to certain self-recognised moral
standards. This is with a view that the interests of society and of the business sector itself
should not suffer. The ethics are the same as those, which every individual in society and
society as a whole should abide by.
Corporate social responsibility is a form of corporate self-regulation integrated into
a business model. It is also called as corporate conscience, corporate citizenship, social
performance, or sustainable responsible business. CSR policy functions as a built-in, self-
regulating mechanism whereby business monitors and ensures its active compliance with the
spirit of the law, ethical standards, and international norms.
Keywords: Business Ethics, Self regulation, Social performance
INTRODUCTION
Business ethics can be defined as written and unwritten codes of principles and values that
govern decisions and actions within a company. In the business world, the organization's
culture sets standards for determining the difference between good and bad decision making
and behavior. In the most basic terms, a definition for business ethics boils down to knowing
the difference between right and wrong and choosing to do what is right. The phrase 'business
ethics' can be used to describe the actions of individuals within an organization, as well as the
organization as a whole.
CSR-focused businesses would proactively promote the public interest (PI) by encouraging
community growth and development, and voluntarily eliminating practices that harm the
public sphere, regardless of legality. CSR is the deliberate inclusion of PI into
corporate decision-making, that is the core business of the company or firm, and the
honouring of a triple bottom line: People, Planet, Profit. The goal of CSR is to embrace
responsibility for the company's actions and encourage a positive impact through its activities
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on the environment, consumers, employees, communities, stakeholders and all other
members of the public sphere.
Understanding the landscape of business ethics can be problematic. The field is vast, often
encompassing such concerns as corporate governance, reputation management, accurate
accounting, fair labor practices and environmental stewardship to name but a few. In fact, the
field addresses the entire scope of responsibilities that a company has to each of its
stakeholders: those who have a vested interest in the decisions and actions of a company, like
clients, employees, shareholders, suppliers and the community. Depending upon the company
in question, one may even be able to identify additional stakeholders.
The field of business ethics is further complicated by the fact that many terms exist to refer to
corporate offices and programs intended to communicate, monitor, and enforce a company’s
values and standards. In theory, one can make some rough distinctions among the various
domains related to business ethics, e.g., corporate responsibility, social responsibility,
corporate compliance, etc. In practice, however, such distinctions blur because corporate
offices of compliance established in the 1970s may now function similarly to offices of
corporate and social responsibility.
For the purpose of clarity, definitions will be provided for each of the terms that can be
understood as related to the goal of improving the conduct of business, namely, business
ethics, corporate compliance, corporate governance, corporate responsibility, CSR, and
corporate sustainability. Please note that these definitions are not being offered as official
definitions, but only to impart how they are commonly used in the business ethics industry.
Business Ethics
Business ethics is a form of applied ethics. It aims at inculcating a sense within a company’s
employee population of how to conduct business responsibly. Because the term “ethics” can
pose problems in an international context, i.e., the term does not translate well and it can be
difficult to find a common understanding of the term, some organizations choose to recast the
concept of business ethics through such other terms as integrity, business practices or
responsible business conduct.
Corporate Compliance
U.S. business scandals that occurred in the 1980s – particularly related to government
contracts – gave rise to corporate compliance, which is most often narrowly focused on
complying with national and local laws and regulations. Corporate compliance officers and
programs have been criticized for falling short of respecting the spirit of the law in favor of
the letter of the law. It should, however, be noted that corporate offices of compliance may
now function in much broader contexts.
Corporate Governance
Corporate governance refers to the broad range of policies and practices that stockholders,
executive managers, and boards of directors use to (1) manage themselves and (2) fulfill their
responsibilities to investors and other stakeholders. Over the past decade, corporate
governance has been the subject of increasing stakeholder attention and scrutiny. These
May 2012/ Volume 2/Issue 5/Article No-13/761-765 ISSN: 2249-7196
Copyright © 2012 Published by IJMRR. All rights reserved 763
concerns have given rise to a powerful shareholder movement. Shareholder activists,
composed primarily of large multi-billion-dollar pension funds, religious and socially
responsible investment groups, and other institutional investors, are now using a variety of
vehicles to influence board behavior, including creating corporate governance standards of
excellence and filing shareholder resolutions. These investors are concerned with such topics
as board diversity, independence, compensation, and accountability, as well as a broad range
of social issues, e.g. employment ethics practices, environmental policies, and community
involvement.
Corporate Responsibility
Corporate responsibility refers to fulfilling the responsibilities or obligations that a company
has toward its stakeholders. When examining a particular corporate practice, like profit
versus environmental protection, corporate responsibility can help distinguish between a
stakeholder expectation and a corporate obligation, i.e., is the company obligated to provide
absolute environmental protection at all costs or is it obligated to maximize profits for its
investors at the cost of damaging the environment?
Corporate Social Responsibility (CSR)
CSR can be understood in terms of corporate responsibility, but with greater stress upon the
obligations a company has to the community, particularly with respect to charitable activities
and environmental stewardship. Corporate and social responsibility is sometimes described as
being a tacit contract between business and a community, whereby the community permits
the business to operate within its jurisdiction to obtain jobs for residents and revenue through
taxation. Additionally, the community expects the business to preserve the environment and
to make the community a better place to live and to work through charitable activities.
Ethics and Social Responsibility
It is clearly impossible to do a one-on-one comparison between ethical standards and social
responsibility principles if, for no other reason, than there are twelve ethical standards and
seven principles for social responsibility. Nevertheless, a side-by-side look at the standards
and principles provides the opportunity to make some initial comparisons and begin to
question their compatibility or mutual exclusivity:
Ethical Standards Social Responsibility Principles
Perceived impropriety Community
Responsibilities to the employer Diversity
Conflict of interest Environment
Issues of influence Ethics
Confidential and proprietary information Financial responsibility
Supplier relationships Human rights
Reciprocity Safety
Applicable laws
Small, disadvantaged and minority-owned businesses
Professional competence
National and international supply management conduct
Responsibilities to the profession
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Buying organizations have the ability to influence and/or demand both ethical behavior and
social responsibility from their suppliers, but should they? When it comes to ethics, an
implicit agreement of long-standing exists that ethical behavior is not only desirable but
required in domestic business transactions. Any debate stems from doing business globally
wherein the ethics standard recommends being “especially sensitive to customs and cultural
differences with respect to social and business behavior and issues of influence.”
Influencing or demanding social responsibility from suppliers has no such caveat and poses
such questions as:
• Is it ethical to influence the social responsibility of suppliers?
• Is it ethical to demand, by way of contract language, socially responsible behavior
from
suppliers?
Ethics
Perhaps, the first thing that becomes apparent in comparing the ethics standards and the
social responsibility principles is that “ethics” are embedded in the social responsibility
principles. Under ethics,
“Abide by your organization’s code of conduct”
Diversity
The ethical standard for small, disadvantaged and minority-owned businesses seems to relate
to the social responsibility principle of diversity. The commentary for the ethical standard,
“encourage support for small, disadvantaged and minority-owned businesses,”
The social responsibility principle includes:
• Proactively promote purchasing from, and the development of, socially diverse
suppliers
• Encourage diversity within your own organization
• Proactively promote diverse employment practices throughout the supply chain
Because the social responsibility principle is much broader than the ethical standard, a direct
relationship is not as well defined as that concerning ethics and questions begin to emerge.
• Is this ethical standard compatible only with the first item under the social
responsibility principle?
• Are the second two items of the social responsibility principle mutually exclusive?
• Can you be ethical and demand, as a condition of a contract, that a supplier ensure
diversity within its organization?
• Can you go beyond encouraging diversity and demand, as a condition of a contract,
that a supplier have a diversity-supplier program in place?
• If mandates such as these are placed in contracts, how does this square with the
ethical standard on supplier relationships that demands impartiality?
May 2012/ Volume 2/Issue 5/Article No-13/761-765 ISSN: 2249-7196
Copyright © 2012 Published by IJMRR. All rights reserved 765
CONCLUSION
Understanding the importance of ethics in business is the key to success. Customers,
management, and employees all appreciate honest and ethical practices. Business ethics are
important because they help maintain a clean reputation and they ultimately benefit everyone
involved. Ethically the business should also have social responsibility towards shareholders,
employees, customers, community & government. Corporate responsibility is a phrase
heavily used in the business world. Often mentioned to enhance the image of an organization,
corporate responsibility does have a true meaning. Businesses that use energy efficient
lighting and offer their employees a fair pay rate are practicing corporate responsibility.
Corporate responsibility is an integral part of business ethics and should be practiced by all
entities, whether large or small. Corporate responsibility simply means that each individual
within a company is practicing personal and professional responsibility in a way that will
benefit him and others. Clearly, it is extremely difficult to create a set of strict guidelines that
will work for every organization, across each standard and principle, in every situation, and
in every country within which it may conduct business.
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