BA Case Analysis
Introduction to Business
Fall 2019: Individual Case Analysis Final
Case: Calveta Dining Services, Inc.
Current Situation
Step 1. The Facts
Complete the following table (8 points):
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WHO is the decision maker? |
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WHAT is the task to be done (decision to make, problem to solve, opportunity to seize)? |
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WHY has the issue arisen now? What is its significance to the organization? |
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WHEN does the decision maker have to decide, resolve, act or dispose of the issue? What is the urgency to the situation? |
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Step 2. In Depth Analysis
Analyze the case situation in detail by answering the following questions:
1. What role (if any) have each of Calveta’s values played in the organization’s success to date? (10 points, limit of 400-500 words)
2. Does Calveta’s operating approach offer a sustainable competitive advantage? How important will training and development be to maintaining growth and culture? (10 points, limit of 400-500 words)
3. Describe Calveta’s organizational culture by defining each of the 3 levels of organizational culture according to Schein, and illustrating each of the 3 levels with Calveta’s organizational culture. (10 points, limit of 400-500 words)
4. Using Ch 7 of your textbook and the St. Martin de Porres case as references, describe 3 characteristics of a positive organizational culture that are relevant to Calveta’s organizational culture. Be sure to describe the characteristic then illustrate it with Calveta’s organizational culture. (10 points, limit of 400-500 words)