watch YouTube and answer questions

MGMT 339 Assignment #4:

Please watch the video – BBC Documentary “Amazon – the truth behind the click” – and answer the following questions. Please type your answers here, save, and submit using the Drop Box (word document).

1. What is your initial reaction to the documentary? (max. 150 words)

2. Based on what you observed, what should/can Amazon do to improve its operation? Please discuss this from all management levels – top management, middle management, and supervisory management. (max. 300 words)

3. We’ve been learning about the importance of maximizing capacity, efficiency, productivity, etc. What additional values do you find important in managing operations and why? Please discuss based on the Amazon case. (max. 200 words)

Deadline for this assignment: Wednesday, July 22, 11:55pm