WORK SYSTEM
First and Last Name
Introduction of the Work System
Please describe the background information of the problem/opportunity as well as the related organization or its units. The problem/opportunity cannot be fictional/imagined and must exist. In other words, the work system method must be used to analyze a real case, not fictional case.
Please describe the scope of the work system to adequately analyze the problem/opportunity… the scope could consist of one or more departments, i.e. IT & Marketing, or an ERP system of the organization, etc…
Work System Snapshot
Please identify basic component elements in your work system as well as its customers and products & services. In addition to Figure 2.2, you could refer Figure 4.4 to 4.9 as examples.
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Please add the problem/opportunity statement here…..
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Customers |
Products & Services |
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Work Practices (Major Activities or Processes) |
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· Please summarize the work practices in 7 to 10 steps…. · |
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Participants |
Information |
Technologies |
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Other elements
Please identify environment, infrastructure, and strategies of the work system