Business & Finance DEFM200 WEEK 8 Assignment

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Assignment 2

Liza EscalanteMcGhee

DEFM200

Fundamentals of Contracting and Acquisition

APU

2/26/2023

Abstract

This paper will explain, define and defend the human relations competency within the field of contract management. It will discuss the importance of ethical behavior, the need for proper communication skills, and the responsibility to serve as an effective link between multiple parties. This paper will also explore current research and resources into human relations competency and articulate why it is a crucial component of contract management.

Introduction

Contract management is becoming increasingly important in the public and private sectors. It is a comprehensive, integrated management process that ensures that contracts are correctly managed from formation until completion (NCMA, 2013). The human relations component is a core competency for effective contract management—it involves understanding the organization's culture, honing communication skills, and fostering mutually beneficial relationships.

Background

The National Contract Management Association (NCMA) defines contract management as "the processes and procedures that ensure that contracts are properly formed, managed, and administered throughout the lifecycle of the contract" (NCMA, 2013). Contract management requires a distinct set of skills and knowledge that must be acquired. Human relations is one of the core competencies needed for successful contract management. It involves establishing a positive working relationship with multiple stakeholders, understanding the cultural norms of each involved organization, and ensuring that ethical guidelines are followed at all times.

Topic Definition

Human relations are defined as the interactions between people and the emotions, values, and expressions associated with them. In contract management, human relations competency focuses on effectively communicating and building trust with all stakeholders (NCMA, 2013). This includes understanding their needs and goals, as well as being able to identify and resolve any potential problems before they become serious issues.

Topic Explanation

Human relations competency must be developed and practiced to perform effective contract management. It involves maintaining professional standards, avoiding conflicts of interest, and always being informed of the latest developments in the field (NCMA, 2013). It also requires excellent communication skills, the ability to build relationships with others, and an understanding of the cultural norms within an organization. Understanding all stakeholders' feelings and motivations is essential to create and maintain successful partnerships.

Defend Your Position about Your Topic

The NCMA's Contract Management Body of Knowledge (CMBOK) emphasizes the importance of human relations competency in contract management, stating that it is essential to "bring credit to the profession" and share knowledge "to help advance the field" (NCMA, 2013). This demonstrates the importance of developing and practicing human relations skills for those in contract management, as it is critical to achieving success in the field.

Conclusion

Human relations are an essential competency for success in contract management. It requires effective communication and trust-building skills, as well as an understanding of the cultures of organizations and ethical responsibilities. The NCMA's CMBOK emphasizes the importance of this competency, illustrating its crucial role in effective contract management. This is further echoed by the Contract Management Body of Knowledge (CMBOK) 4th Edition, p.3, stating, “Contract management is a mature profession, but still growing."

Summary

This paper has explained, defined, and defended the human relations competency in contract management. It discussed the need for ethical behavior, proper communication skills, and the ability to relate effectively to multiple stakeholders. The paper also explored current research and resources into human relations competency and articulated its importance in successful contract management.

Future Research Recommendation

Further research should be conducted into the use of technology in contract management, particularly concerning the human relations aspect. It could explore how the technology can facilitate stakeholder relationships, increase efficiency, and decrease the potential for errors or misunderstandings.

Reference

National Contract Management Association. (2013). Contact Management Body of Knowledge (CMBOK) (4th ed.). (M. G. Rumbaugh, Ed.) Ashburn, VA, USA: National Contract Management Association.